Manager-Information Services (MyTELUS Digital Experience)

Join our team and what we'll accomplish together

We're a customer-driven and product-minded team within TELUS, responsible for our... (full description preserved in markdown)

What you'll do

Engineering excellence & delivery

• Provide hands‑on technical guidance in React Native development and collaborate with engineers to establish mobile development best practices, architectural standards, and technical roadmaps
• Lead code reviews, technical planning sessions, and architectural discussions
• Manage project timelines, technical deliverables, and dependencies, ensuring timely delivery of high‑quality mobile applications
• Drive continuous improvement in mobile development processes, ensuring efficiency, quality, and cross‑platform scalability
• Collaborate with TELUS Product groups to support a digital roadmap for the My TELUS App and execute on delivering performant mobile experiences
• Partner with various communities of practice (Architecture, Quality Engineering, Platform) to create best‑in‑class mobile technology strategies

Support a global technical team

• Lead a global mobile software engineering delivery team
• Mentor and develop React Native expertise within the team
• Foster an innovative, technically‑focused work environment that encourages experimentation and continuous learning
• Guide the team's technical focus and remove technical obstacles to maximize value delivery
• Ensure team members have the necessary technical tools, frameworks, and training

Lead with operational excellence

• Oversee mobile app performance, crash reporting, and platform reliability
• Manage technical debt and platform modernization initiatives
• Oversee mobile app release management and deployment strategies

What you bring

• Bachelor's Degree in Computer Science, Software Engineering, or equivalent practical experience
• 5+ years of experience in mobile technical leadership roles, with 2+ years of people management
• Proven experience with React Native development and cross‑platform mobile applications
• Strong understanding of mobile architecture patterns and best practices
• Experience managing the full mobile development cycle, from technical requirements to app store deployment
• Demonstrated success in leading high‑performing mobile development teams
• Experience with mobile CI/CD pipelines and automated testing frameworks
• Strong technical decision‑making skills with a focus on scalability and performance
• Deep understanding of mobile app performance optimization and debugging

Great to have:

• Experience with native iOS/Android development
• Contributions to open‑source mobile projects
• Experience with mobile app analytics and crash reporting tools
• Knowledge of mobile security best practices

Salary Range:

$110,000-$166,000

Performance Bonus or Sales Incentive Plan:

20%

Benefits:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in‑office, virtually or a combination of both, based on the role's requirements
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more …

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. ...

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