About the role
How will you CONTRIBUTE and GROW?
At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.Air Liquide is Hiring for a Satellite Coordinator
- This position will be located at our Anjou facilities
Recruiter
- Manon Bélanger / manon.belanger@airliquide.com / 514-241-9029
Job Description Summary: The primary role of this position is to provide exemplary service to customers in accordance with ALC's customer service standards. In performing their duties, the Satellite Coordinator is responsible for ensuring sales growth and evaluating profitability in relation to the satellite in accordance with ALC's objectives. They are responsible for the day-to-day operations of the satellite on behalf of the organization, while supporting the achievement of ALC's safety and quality objectives.
Key Responsibilities
Provides customer service: Provides necessary support to customers by ensuring timely processing of all orders. Receives and processes customer orders. Prepares routine quotations and requests for proposals.
Organizes sales and price management activities: Performs all activities necessary to achieve sales and profitability targets for the satellite. Reviews sales reports and exception reports related to low gross profits for network customers, and makes the necessary corrections to prices or modifies stock quantities.
Performs operational and verification activities: In collaboration with the accounts receivable supervisor, ensures that all team members comply with credit policy. Facilitates efforts to collect unpaid balances. Assists in resolving issues related to customer cylinder management and accounts receivable collection.
Coordinates satellite activities: Prepares inventory lists and manages inventory to meet local market demand, taking into account the approved inventory budget. Reviews minimum and maximum restocking reports and communicates changes to the inventory management coordinator. Communicates with the logistics or dispatch team regarding bottle restocking. Ensures the showroom is adequate and that products are properly displayed, and ensures that inventory in the showroom is replenished.
Quality/Safety: Actively participates in promoting ALC's safety objectives.
Process Improvement: Works collaboratively with their team and cross-functional teams to continuously improve work processes.
___________________Are you a MATCH?
Required Qualifications Education: Post-secondary degree or combination of high school education and relevant experience in cylinders, welding products, or industrial product marketing
Knowledge: Computer systems, MS Office or Google suite, written and oral communication skills; working knowledge of welding processes and products
Preferred Qualifications Sales experience
Leadership
Coaching skills
Decision making
Problem solving
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About Air Liquide
Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.
Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.
About the role
How will you CONTRIBUTE and GROW?
At Air Liquide, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.Air Liquide is Hiring for a Satellite Coordinator
- This position will be located at our Anjou facilities
Recruiter
- Manon Bélanger / manon.belanger@airliquide.com / 514-241-9029
Job Description Summary: The primary role of this position is to provide exemplary service to customers in accordance with ALC's customer service standards. In performing their duties, the Satellite Coordinator is responsible for ensuring sales growth and evaluating profitability in relation to the satellite in accordance with ALC's objectives. They are responsible for the day-to-day operations of the satellite on behalf of the organization, while supporting the achievement of ALC's safety and quality objectives.
Key Responsibilities
Provides customer service: Provides necessary support to customers by ensuring timely processing of all orders. Receives and processes customer orders. Prepares routine quotations and requests for proposals.
Organizes sales and price management activities: Performs all activities necessary to achieve sales and profitability targets for the satellite. Reviews sales reports and exception reports related to low gross profits for network customers, and makes the necessary corrections to prices or modifies stock quantities.
Performs operational and verification activities: In collaboration with the accounts receivable supervisor, ensures that all team members comply with credit policy. Facilitates efforts to collect unpaid balances. Assists in resolving issues related to customer cylinder management and accounts receivable collection.
Coordinates satellite activities: Prepares inventory lists and manages inventory to meet local market demand, taking into account the approved inventory budget. Reviews minimum and maximum restocking reports and communicates changes to the inventory management coordinator. Communicates with the logistics or dispatch team regarding bottle restocking. Ensures the showroom is adequate and that products are properly displayed, and ensures that inventory in the showroom is replenished.
Quality/Safety: Actively participates in promoting ALC's safety objectives.
Process Improvement: Works collaboratively with their team and cross-functional teams to continuously improve work processes.
___________________Are you a MATCH?
Required Qualifications Education: Post-secondary degree or combination of high school education and relevant experience in cylinders, welding products, or industrial product marketing
Knowledge: Computer systems, MS Office or Google suite, written and oral communication skills; working knowledge of welding processes and products
Preferred Qualifications Sales experience
Leadership
Coaching skills
Decision making
Problem solving
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
About Air Liquide
Air Liquide is a world leader in gases, technologies and services for industry and healthcare. Present in 72 countries with 67,800 employees, the Group serves more than 4 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the Group’s activities since its creation in 1902.
Taking action today while preparing the future is at the heart of Air Liquide’s strategy. With ADVANCE, its strategic plan for 2025, Air Liquide is targeting a global performance, combining financial and extra-financial dimensions. Positioned on new markets, the Group benefits from major assets such as its business model combining resilience and strength, its ability to innovate and its technological expertise. The Group develops solutions contributing to climate and the energy transition—particularly with hydrogen—and takes action to progress in areas of healthcare, digital and high technologies.
Air Liquide’s revenue amounted to more than 27.5 billion euros in 2023. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good and DJSI Europe indexes.