Supercharge your career at Nucleus Networks!

What makes Nucleus different from other Managed IT Services providers? To start, our focus goes beyond just keeping the lights on. We work with every one of our clients to help supercharge their business, transforming their IT from a system that just needs support to one that is driving business results and helping them grow. We are one of BC’s top 5 Best Workplaces and a top 5 Finalist for BC’s Best Company, we pride ourselves on our culture, our unique approach to delivering rapid-response IT services, and our continued obsession with providing the best client experience possible.

We are a team of over 80 experienced IT Professionals focused on providing industry-leading IT Services to clients across Canada. We’ve also been recognized as one of North America’s top Managed IT Services Providers as well as one of the top ten MSPs in Canada. Our vision is to be the best MSP in Canada for SMBs and we are looking for talented people who want to be a part of our journey and help us get there!

Role Summary

The Office Administrator is a role that supports many aspects of Nucleus’ daily operations. Assisting with various tasks across all departments and disciplines, the Office Administrator is a highly organized and proactive member of the Nucleus team. This role is pivotal in ensuring smooth office functioning, and involves a mix of administrative, logistical, marketing and people-focused responsibilities. The Office Administrator is someone who enjoys working in a collaborative environment, is task-oriented and has a keen eye for detail. The Office Administrator works full-time in our Downtown Vancouver office.

Key Responsibilities

Administrative and Operational Support

• Manage all shipping and receiving activities, including courier coordination and inventory tracking.

• Handle travel bookings for staff, including flights, accommodations, and itineraries.

• Provide event planning support for internal and external functions, including logistics, catering, and vendor coordination.

• Maintain office supplies and liaise with vendors and building management for procurement and maintenance.

• Prepare monthly expense reports for the CEO and submit to Finance.

Marketing and Sales Enablement Support

• Digital presence management: Maintain and update company social media accounts (LinkedIn, Instagram, Facebook, Twitter); create and schedule social media posts across platforms to support brand visibility and engagement.

• Assist with marketing initiatives, including campaign coordination, content creation, and promotional material distribution.

• Draft and publish blog posts, monthly newsletter.

• Support the launch of marketing campaigns to clients and prospects.

• Event Management: Coordinate logistics for internal and external events.

• Assist with various sales and marketing enablement as required.

People & Culture Support

• Support recruitment efforts by posting job ads, scheduling interviews, and coordinating candidate communications.

• Assist with onboarding new hires and maintaining employee records.

• Prepare regular reports for the Manager, People & Culture, including recruitment metrics, engagement activities, and administrative updates.

• Have an active role on the Nucleus social committee, planning and organizing both virtual and in-person social events.

Required Skills & Qualifications

• Proven experience in office administration or a similar role.

• Strong organizational and multitasking skills.

• Excellent written and verbal communication.

• Proficiency with the Microsoft Office Suite.

• Knowledge of Adobe applications and Canva is preferred.

• Proficiency with HubSpot, WordPress, and other social media platforms is preferred.

• Experience with travel booking tools and event planning is an asset.

• Familiarity with recruitment processes and HR reporting is preferred.

Perks!

• An award-winning culture and organization that focuses time and energy on YOU and fostering an awesome workplace

• Monthly Staff Socials – we offer an outgoing culture that provides lots of opportunities to connect with your co-workers

• Competitive Salary & Benefits

• Birthdays Off!

All qualified applicants will receive consideration for employment without regard to race, colour, ancestry, place of origin, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.