About the role
About Highspring
Highspring is a next-generation consulting and professional services firm. We deliver modern, agile, and forward-thinking solutions to our clients across North America. We work with leading organizations in industries such as insurance, financial services, and technology to help them evolve their operations and build exceptional customer experiences. At Highspring, we foster collaboration, innovation, and meaningful business impact.
The Opportunity
We are looking for a Senior Business Analyst to join one of our delivery teams supporting a large-scale transformation initiative focused on operational modernization and customer experience. In this role, you will act as a key link between business stakeholders and technology teams, translating complex requirements into clear, actionable deliverables while contributing to the delivery of high-impact solutions in an Agile environment.
What You'll Do
Partner with stakeholders to identify opportunities for process improvement and lead reengineering initiatives Elicit, analyze, and document business and functional requirements Act as a key point of contact for the Agile team and support delivery execution Collaborate with product design and customer experience teams to translate vision into specifications Facilitate workshops to map current-state processes and identify efficiencies Write clear and effective user stories to support development teams Gather, validate, and consolidate feedback from stakeholders Coordinate and support user acceptance testing activities Contribute to change management planning and execution Assess impacts, identify risks, and define mitigation strategies Communicate project progress to stakeholders and leadership Support the Product Owner in maximizing team performance Produce documentation to support product and process evolution Participate in Agile ceremonies (planning, demos, retrospectives) Support roadmap execution based on feedback and analytics insights Coordinate post-release support activities
What You Bring to the Table
Bachelor's degree or equivalent experience 5-8 years of experience as a Business Analyst Strong ability to influence and collaborate with stakeholders at all levels Excellent analytical and problem-solving skills Experience working in Agile, cross-functional environments Strong communication skills, both written and verbal
Core Skills Required
Expertise in requirements elicitation and documentation Experience in process reengineering and business transformation Strong workshop facilitation skills Experience improving operational processes with business teams Knowledge of Agile/Scrum methodologies Strong presentation skills (PowerPoint, Visio) Experience coordinating testing and validation activities
Our Stack
Agile (Scrum) Jira / Confluence Visio or equivalent process mapping tools
Why Join Highspring?
Work with a collaborative and high-performing consulting team Contribute to impactful transformation projects Access continuous learning and development opportunities Benefit from flexible work arrangements and a strong team culture
À propos de Highspring
Highspring est un cabinet de conseil et de services professionnels nouvelle génération. Nous livrons des solutions modernes, agiles et innovantes à des clients partout en Amérique du Nord. Nous accompagnons des entreprises de premier plan dans leur transformation et l'amélioration de leur expérience client.
L'opportunité
Nous recrutons un(e) Analyste d'affaires senior pour rejoindre une équipe de delivery travaillant sur une initiative de transformation majeure centrée sur la modernisation des opérations et l'expérience client. Ce rôle est au cœur de la collaboration entre les équipes d'affaires et technologiques, avec pour objectif de clarifier, structurer et livrer des solutions alignées avec les besoins du client.
Vos responsabilités
Identifier des opportunités d'amélioration et piloter des initiatives de transformation Recueillir, analyser et documenter les besoins d'affaires et fonctionnels Agir comme point de contact clé pour l'équipe Agile Collaborer avec les équipes de design pour traduire la vision en spécifications Animer des ateliers de cartographie des processus et d'optimisation Rédiger des user stories claires et structurées Consolider les retours des parties prenantes Coordonner les activités de tests utilisateurs Contribuer à la gestion du changement Évaluer les impacts et définir des stratégies de mitigation Communiquer l'avancement des projets Soutenir le Product Owner dans l'optimisation des livraisons Produire la documentation nécessaire Participer aux cérémonies Agile Contribuer à l'exécution des roadmaps Coordonner le support post-livraison
Ce que vous apportez
Baccalauréat ou expérience équivalente 5 à 8 ans d'expérience en analyse d'affaires Capacité à influencer et collaborer avec différents intervenants Excellentes compétences analytiques Expérience en environnement Agile Très bonnes habiletés de communication
Compétences clés
Expertise en analyse et documentation des besoins Expérience en transformation et réingénierie des processus Animation d'ateliers Optimisation des processus opérationnels Connaissance Agile/Scrum Maîtrise de PowerPoint et Visio Expérience en coordination des tests
Environnement
Agile (Scrum) Jira / Confluence Outils de modélisation (Visio)
Pourquoi rejoindre Highspring ?
Équipe collaborative et projets à fort impact Opportunités de développement continu Environnement flexible et dynamique
Not the right fit? Search for Analyste d'Affaires Senior jobs in Montreal, Quebec, Canada
About Highspring
Highspring is a leading global professional services organization with three integrated offerings—Consulting, Managed Services, and Talent Solutions. Vaco by Highspring specializes in delivering tailored Talent Solutions. Our expertise includes Accounting and Finance, Business and Digital Transformation, Risk and Compliance, Information Technology, and more. With more than 10,000 employees across 45+ offices worldwide, we give partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at highspring.com.
Similar Jobs
About the role
About Highspring
Highspring is a next-generation consulting and professional services firm. We deliver modern, agile, and forward-thinking solutions to our clients across North America. We work with leading organizations in industries such as insurance, financial services, and technology to help them evolve their operations and build exceptional customer experiences. At Highspring, we foster collaboration, innovation, and meaningful business impact.
The Opportunity
We are looking for a Senior Business Analyst to join one of our delivery teams supporting a large-scale transformation initiative focused on operational modernization and customer experience. In this role, you will act as a key link between business stakeholders and technology teams, translating complex requirements into clear, actionable deliverables while contributing to the delivery of high-impact solutions in an Agile environment.
What You'll Do
Partner with stakeholders to identify opportunities for process improvement and lead reengineering initiatives Elicit, analyze, and document business and functional requirements Act as a key point of contact for the Agile team and support delivery execution Collaborate with product design and customer experience teams to translate vision into specifications Facilitate workshops to map current-state processes and identify efficiencies Write clear and effective user stories to support development teams Gather, validate, and consolidate feedback from stakeholders Coordinate and support user acceptance testing activities Contribute to change management planning and execution Assess impacts, identify risks, and define mitigation strategies Communicate project progress to stakeholders and leadership Support the Product Owner in maximizing team performance Produce documentation to support product and process evolution Participate in Agile ceremonies (planning, demos, retrospectives) Support roadmap execution based on feedback and analytics insights Coordinate post-release support activities
What You Bring to the Table
Bachelor's degree or equivalent experience 5-8 years of experience as a Business Analyst Strong ability to influence and collaborate with stakeholders at all levels Excellent analytical and problem-solving skills Experience working in Agile, cross-functional environments Strong communication skills, both written and verbal
Core Skills Required
Expertise in requirements elicitation and documentation Experience in process reengineering and business transformation Strong workshop facilitation skills Experience improving operational processes with business teams Knowledge of Agile/Scrum methodologies Strong presentation skills (PowerPoint, Visio) Experience coordinating testing and validation activities
Our Stack
Agile (Scrum) Jira / Confluence Visio or equivalent process mapping tools
Why Join Highspring?
Work with a collaborative and high-performing consulting team Contribute to impactful transformation projects Access continuous learning and development opportunities Benefit from flexible work arrangements and a strong team culture
À propos de Highspring
Highspring est un cabinet de conseil et de services professionnels nouvelle génération. Nous livrons des solutions modernes, agiles et innovantes à des clients partout en Amérique du Nord. Nous accompagnons des entreprises de premier plan dans leur transformation et l'amélioration de leur expérience client.
L'opportunité
Nous recrutons un(e) Analyste d'affaires senior pour rejoindre une équipe de delivery travaillant sur une initiative de transformation majeure centrée sur la modernisation des opérations et l'expérience client. Ce rôle est au cœur de la collaboration entre les équipes d'affaires et technologiques, avec pour objectif de clarifier, structurer et livrer des solutions alignées avec les besoins du client.
Vos responsabilités
Identifier des opportunités d'amélioration et piloter des initiatives de transformation Recueillir, analyser et documenter les besoins d'affaires et fonctionnels Agir comme point de contact clé pour l'équipe Agile Collaborer avec les équipes de design pour traduire la vision en spécifications Animer des ateliers de cartographie des processus et d'optimisation Rédiger des user stories claires et structurées Consolider les retours des parties prenantes Coordonner les activités de tests utilisateurs Contribuer à la gestion du changement Évaluer les impacts et définir des stratégies de mitigation Communiquer l'avancement des projets Soutenir le Product Owner dans l'optimisation des livraisons Produire la documentation nécessaire Participer aux cérémonies Agile Contribuer à l'exécution des roadmaps Coordonner le support post-livraison
Ce que vous apportez
Baccalauréat ou expérience équivalente 5 à 8 ans d'expérience en analyse d'affaires Capacité à influencer et collaborer avec différents intervenants Excellentes compétences analytiques Expérience en environnement Agile Très bonnes habiletés de communication
Compétences clés
Expertise en analyse et documentation des besoins Expérience en transformation et réingénierie des processus Animation d'ateliers Optimisation des processus opérationnels Connaissance Agile/Scrum Maîtrise de PowerPoint et Visio Expérience en coordination des tests
Environnement
Agile (Scrum) Jira / Confluence Outils de modélisation (Visio)
Pourquoi rejoindre Highspring ?
Équipe collaborative et projets à fort impact Opportunités de développement continu Environnement flexible et dynamique
Not the right fit? Search for Analyste d'Affaires Senior jobs in Montreal, Quebec, Canada
About Highspring
Highspring is a leading global professional services organization with three integrated offerings—Consulting, Managed Services, and Talent Solutions. Vaco by Highspring specializes in delivering tailored Talent Solutions. Our expertise includes Accounting and Finance, Business and Digital Transformation, Risk and Compliance, Information Technology, and more. With more than 10,000 employees across 45+ offices worldwide, we give partners the agility to thrive, address challenges, and seize opportunities in a rapidly changing world. Get to know us at highspring.com.