About the role
Role: Salesforce Scrum Master
Duration: Full time Location: Toronto,ON
Key Responsibilities
- Lead and facilitate all Scrum ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives)
- Manage end-to-end Agile delivery for Salesforce initiatives
- Partner with Product Owner to manage backlog, prioritization, and sprint readiness
- Ensure user stories are refined, groomed, and aligned to DoR/DoD
- Act as a bridge between business, product, and technical teams
- Identify and resolve impediments, risks, and dependencies proactively
- Drive Agile metrics: velocity, burndown, predictability, sprint health
- Support UAT, defect triage, and release coordination
- Ensure adherence to enterprise Agile, compliance, and DevOps practices
- Coach team on Agile best practices and continuous improvement
Required Skills
- Proven experience as Scrum Master in Salesforce programs
- Strong understanding of Salesforce platform (Sales/Service/FSC)
- Expertise in Agile/Scrum methodologies and delivery frameworks
- Hands-on with JIRA, Confluence, Agile dashboards
- Strong stakeholder management and cross-team coordination
- Experience working with distributed (onsite/offshore) teams
Preferred Skills
- Experience in Salesforce Financial Services Cloud (FSC)
- Exposure to CI/CD, DevOps pipelines (Salesforce)
- Knowledge of banking processes, compliance, and regulatory environment
- Certifications
- Certified Scrum Master (CSM / PSM) – Mandatory
- Salesforce certifications – Preferred
Nice to Have
- Experience in large-scale digital transformation programs
- Prior exposure to RBC / Canadian banking ecosystem
- Experience managing multi-squad Agile delivery
Not the right fit? Search for Salesforce Scrum Master jobs in Toronto, Ontario, Canada
About Tekshapers
Tekshapers was founded in 2009, an MI, USA based Information Technology Company and our primary objective is to provide sophisticated business solutions to a group of companies worldwide. Tekshapers believe in client satisfaction, as a result of responsiveness and outstanding performance. The growth path of Tekshapers is more than 100% for last fiscal year.
Commonly known as “Tekshapers” and we are Minority and Diversified Supplier with our motto Smart Works, for Smart IT solutions.
What do we offer?
-
CRM products and Services: Tekshapers is in a position of providing a full range of products and services towards information systems management covering a variety of business sectors including accounting, insurance, trading, construction, and manufacturing.
-
Custom Software Development: We provide high-quality and latest technology IT solutions to our clients as per their business requirement like Website development, Mobile App Development, E-commerce Development, HRM Software etc.
-
Staffing Services
We provide superior contracts, temporary, part-time and full-time staffing services for clients. Our mission is to be the preferred supplier to your company when it comes to addressing your temporary employee needs. We perform full comprehensive background checks to meet workforce standards such as proper working papers before employing them to our professional workforce. We handle all the employment paperwork, payroll, taxes, unemployment, workers’ compensation, background checking, benefits, etc.
Tekshapers offers a broad spectrum of staffing services and can help companies with:
- Contractual Services
- Contract-to-direct conversions - Permanent Services
Offshore Center: India
We have fully fledged Offshore Development Center based in the territory of NCR capital region of India. Where we are providing very economical and robust software applications on customer’s demand, the cost is so economical to run, from our offshore location. If you have any query, kindly do write in confidence at info@tekshapers.com to reach us.
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About the role
Role: Salesforce Scrum Master
Duration: Full time Location: Toronto,ON
Key Responsibilities
- Lead and facilitate all Scrum ceremonies (Sprint Planning, Stand-ups, Reviews, Retrospectives)
- Manage end-to-end Agile delivery for Salesforce initiatives
- Partner with Product Owner to manage backlog, prioritization, and sprint readiness
- Ensure user stories are refined, groomed, and aligned to DoR/DoD
- Act as a bridge between business, product, and technical teams
- Identify and resolve impediments, risks, and dependencies proactively
- Drive Agile metrics: velocity, burndown, predictability, sprint health
- Support UAT, defect triage, and release coordination
- Ensure adherence to enterprise Agile, compliance, and DevOps practices
- Coach team on Agile best practices and continuous improvement
Required Skills
- Proven experience as Scrum Master in Salesforce programs
- Strong understanding of Salesforce platform (Sales/Service/FSC)
- Expertise in Agile/Scrum methodologies and delivery frameworks
- Hands-on with JIRA, Confluence, Agile dashboards
- Strong stakeholder management and cross-team coordination
- Experience working with distributed (onsite/offshore) teams
Preferred Skills
- Experience in Salesforce Financial Services Cloud (FSC)
- Exposure to CI/CD, DevOps pipelines (Salesforce)
- Knowledge of banking processes, compliance, and regulatory environment
- Certifications
- Certified Scrum Master (CSM / PSM) – Mandatory
- Salesforce certifications – Preferred
Nice to Have
- Experience in large-scale digital transformation programs
- Prior exposure to RBC / Canadian banking ecosystem
- Experience managing multi-squad Agile delivery
Not the right fit? Search for Salesforce Scrum Master jobs in Toronto, Ontario, Canada
About Tekshapers
Tekshapers was founded in 2009, an MI, USA based Information Technology Company and our primary objective is to provide sophisticated business solutions to a group of companies worldwide. Tekshapers believe in client satisfaction, as a result of responsiveness and outstanding performance. The growth path of Tekshapers is more than 100% for last fiscal year.
Commonly known as “Tekshapers” and we are Minority and Diversified Supplier with our motto Smart Works, for Smart IT solutions.
What do we offer?
-
CRM products and Services: Tekshapers is in a position of providing a full range of products and services towards information systems management covering a variety of business sectors including accounting, insurance, trading, construction, and manufacturing.
-
Custom Software Development: We provide high-quality and latest technology IT solutions to our clients as per their business requirement like Website development, Mobile App Development, E-commerce Development, HRM Software etc.
-
Staffing Services
We provide superior contracts, temporary, part-time and full-time staffing services for clients. Our mission is to be the preferred supplier to your company when it comes to addressing your temporary employee needs. We perform full comprehensive background checks to meet workforce standards such as proper working papers before employing them to our professional workforce. We handle all the employment paperwork, payroll, taxes, unemployment, workers’ compensation, background checking, benefits, etc.
Tekshapers offers a broad spectrum of staffing services and can help companies with:
- Contractual Services
- Contract-to-direct conversions - Permanent Services
Offshore Center: India
We have fully fledged Offshore Development Center based in the territory of NCR capital region of India. Where we are providing very economical and robust software applications on customer’s demand, the cost is so economical to run, from our offshore location. If you have any query, kindly do write in confidence at info@tekshapers.com to reach us.