Top Benefits
Collaborate with top-tier founders, scientists, and athletes
Weekly lunch & learn
World-class mentorship board guides team members
About the role
Who you are
- We’re looking for an operator, systems thinker and builder, someone who thrives in complexity, anticipates scale challenges before they happen, and brings both execution rigor and forward-thinking design
- A detailed oriented, Systems thinker who is hands on and comfortable challenging the status quo
- 5+ years of experience in People Operations, HRIS, or People Systems roles
- Experience operating in high-growth environments
- Hands-on expertise in HRIS platforms (HiBob, Workday, or similar), including configuration and integrations
- Strong understanding of workflow automation, system architecture, and data governance
- Experience leading or owning technology implementations end-to-end
- Strong analytical capability; comfortable building dashboards and translating data into insight
- Knowledge of Canadian employment standards; exposure to US and/or EMEA compliance is highly desirable
- Highly organized with strong documentation discipline
- Thrives in ambiguity, moves with urgency, and takes ownership without waiting for direction
What the job involves
- Cresta is hiring a People Operations Partner (HR Systems & Operations) to grow, support, and optimize the infrastructure behind our employee experience
- We are now 500+ global Crestans,and growing fast
- As we continue in hyper-growth mode, we’re growing the People Operations team to build scalable systems, automation, and data intelligence to support this next wave of Cresta’s growth
- Own and evolve our People & Recruiting systems ecosystem to ensure scalability, compliance, and operational excellence. (preferred experience with HiBob, Workday, Greenhouse, Ashby, Gem, etc)
- Execute employee life cycle events including onboarding, offboarding, job changes, documentation, and data changes across HR systems
- Help refine and document standard operating procedures and service level agreements
- Serve as the subject matter expert for HRIS architecture, integrations, workflows, and automation, with minimal supervision
- With guidance from the People leadership team, own system enhancements, configuration changes, testing, and release management with precision
- Drive implementation of new People technology, including requirements gathering, vendor partnership, UAT, rollout, and adoption measurement
- Design and optimize workflow management tools to improve service delivery speed, transparency, and employee self-service
- Build dashboards and reporting frameworks that enable leaders to make data-driven talent decisions
- Ensure data integrity, governance, and audit readiness across all People systems
- Work closely with the Payroll team to provide timely payroll inputs US & International locations
- Partner cross-functionally with Payroll, Finance, IT, Legal, and Talent Acquisition on integrations and shared systems initiatives
- Identify manual or fragmented processes and proactively design automated, scalable solutions
- Document governance models, system architecture decisions, and operating procedures to reduce single-threaded ownership risk
- Support global compliance and data privacy standards across Canada, the US, Europe, and other emerging regions
- Work with Global Mobility process owners to support the mobility request from current employees and future hires across multiple geographies
- Administer employee documents and operations on connected HR systems (such as EOR providers)
Benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
Not the right fit? Search for People Operations Partner jobs in Toronto
About Cresta
Software Development
501-1000
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.
Similar jobs you might like
Top Benefits
Collaborate with top-tier founders, scientists, and athletes
Weekly lunch & learn
World-class mentorship board guides team members
About the role
Who you are
- We’re looking for an operator, systems thinker and builder, someone who thrives in complexity, anticipates scale challenges before they happen, and brings both execution rigor and forward-thinking design
- A detailed oriented, Systems thinker who is hands on and comfortable challenging the status quo
- 5+ years of experience in People Operations, HRIS, or People Systems roles
- Experience operating in high-growth environments
- Hands-on expertise in HRIS platforms (HiBob, Workday, or similar), including configuration and integrations
- Strong understanding of workflow automation, system architecture, and data governance
- Experience leading or owning technology implementations end-to-end
- Strong analytical capability; comfortable building dashboards and translating data into insight
- Knowledge of Canadian employment standards; exposure to US and/or EMEA compliance is highly desirable
- Highly organized with strong documentation discipline
- Thrives in ambiguity, moves with urgency, and takes ownership without waiting for direction
What the job involves
- Cresta is hiring a People Operations Partner (HR Systems & Operations) to grow, support, and optimize the infrastructure behind our employee experience
- We are now 500+ global Crestans,and growing fast
- As we continue in hyper-growth mode, we’re growing the People Operations team to build scalable systems, automation, and data intelligence to support this next wave of Cresta’s growth
- Own and evolve our People & Recruiting systems ecosystem to ensure scalability, compliance, and operational excellence. (preferred experience with HiBob, Workday, Greenhouse, Ashby, Gem, etc)
- Execute employee life cycle events including onboarding, offboarding, job changes, documentation, and data changes across HR systems
- Help refine and document standard operating procedures and service level agreements
- Serve as the subject matter expert for HRIS architecture, integrations, workflows, and automation, with minimal supervision
- With guidance from the People leadership team, own system enhancements, configuration changes, testing, and release management with precision
- Drive implementation of new People technology, including requirements gathering, vendor partnership, UAT, rollout, and adoption measurement
- Design and optimize workflow management tools to improve service delivery speed, transparency, and employee self-service
- Build dashboards and reporting frameworks that enable leaders to make data-driven talent decisions
- Ensure data integrity, governance, and audit readiness across all People systems
- Work closely with the Payroll team to provide timely payroll inputs US & International locations
- Partner cross-functionally with Payroll, Finance, IT, Legal, and Talent Acquisition on integrations and shared systems initiatives
- Identify manual or fragmented processes and proactively design automated, scalable solutions
- Document governance models, system architecture decisions, and operating procedures to reduce single-threaded ownership risk
- Support global compliance and data privacy standards across Canada, the US, Europe, and other emerging regions
- Work with Global Mobility process owners to support the mobility request from current employees and future hires across multiple geographies
- Administer employee documents and operations on connected HR systems (such as EOR providers)
Benefits
- Work with an A+ team of ex-Founders, world leading scientists, and nationally competitive athletes
- Weekly lunch & learn
- Mentorship - A world class mentorship board advises and mentors our team-members to capture the opportunity ahead of us
Not the right fit? Search for People Operations Partner jobs in Toronto
About Cresta
Software Development
501-1000
Contact Centers are challenged to increase their agent efficiency and effectiveness in the face of high attrition, poor training, and managers who can only review less than 3% of interactions. Cresta turns real-time insights into real-time actions to make contact centers smarter and drive business results. We use generative AI to provide dynamic, real-time guidance to sales and service agents based on the best practices of your top performers, and let managers see and track every conversation and agent progress to create personalized coaching plans. Cresta was born out of the Stanford AI Lab and is backed by Greylock Partners, Sequoia, and Andreessen Horowitz. We are proud to be working with companies like Porsche, Cox Communications, Vivint, and Holiday Inn.