Regional Account Manager Ottawa, ON
Top Benefits
About the role
James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com.Summary
Location: Remote from Ottawa, Canada The Regional Account Manager (RAM) Exteriors and Outdoor Living, reports to the District Sales Manager and works with a regional team of sellers. The RAM has the responsibility of owning downstream contractor demand for all James Hardie products within an assigned segment. The role is responsible for defending business, gaining customer wallet share, while driving material conversion and growing market share, expanding the premium product adoption. The role regularly executes district plans and partners with Channel Manager and field teams to convert demand into sustained territory growth.What You’ll Do: Account Management/Business Development. Build and maintain strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support. Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction and loyalty. Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs. Develop structured account plans and execute growth targets for each key account. Conduct regular business reviews with accounts to assess goals, performance, challenges, and future needs. Translate customer feedback into internal recommendations for product, pricing, service, or process improvements. Maintain account profiles, activity logs, and pipeline opportunities in CRM tools. Use data to forecast account performance, identify trends, and prioritize actions. Drive Demand for All Products. Drives downstream demand with contractors across both Exteriors and Outdoor Living products. Enables cross-selling opportunities to support Channel Managers. Builds long-term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities. Manage Dealer Relationships. Acts as the primary dealer relationship owner for assigned accounts, ensuring alignment to James Hardie priorities and enabling effective cross-sell execution. Partners with dealers to launch campaigns, train sales teams, and connect contractor demand to dealer programs. Execute Market Segment Specialization. Executes against defined sub-specialization (single family repair/remodel, single family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives. Ability to tailor engagement and messaging to segment-specific needs. Develops and executes a territory plan that translates regional priorities into daily activity. Manages pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback. What You’ll Bring:
- Bachelor's degree or equivalent experience required. - 3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry.- 1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.) - Ability to travel outside of local market up to 50% of the time.- Valid driver’s license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company’s driving eligibility standards.What You’ll Receive: As of the date of this posting, a good faith estimate of the current pay scale for this position is $71,000 to $87,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan. At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.
Compensation: competitive salary and bonus eligibility Insurance: day-one health coverage medical, dental, vision, life insurance Paid Time Off: vacation and company holidays Retirement: 401(k) with 6% match Investments: Employee Stock Purchase plan (ESP) Work-Life Balance: parental leave, wellness programs Purpose. Impact. Community: Sustainability Initiatives | James Hardie
Apply now and come “home” to Hardie! #LI-LM1 James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law. James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Not the right fit? Search for Regional Account Manager Ottawa, ON jobs in Canada
About James Hardie
James Hardie Industries is the world’s #1 producer and marketer of high-performance fiber cement and fiber gypsum building solutions. We employ a diverse global workforce of approximately 5,800 employees across operations in North America, Europe, Australia, and New Zealand, and generated more than $3.9 billion in net sales during our 2024 financial year.
We believe that home is a sanctuary and a canvas for self-expression without compromise. As the trusted innovator and industry leader in the markets where we operate, James Hardie empowers homeowners and building professionals alike to achieve their dream home with premium quality solutions that enable endless possibilities for design and aesthetics, while also delivering trusted protection and long-lasting beauty.
Key to this effort is our dedication to our customers, market driven innovation, an inclusive and empowering company culture, and an unwavering commitment to our Zero Harm safety initiative. We also recognize the company’s ability to influence the communities in which we live and work around the world. While operating with a global mindset, we put great care into how our business impacts the local communities in which we operate and serve by sourcing locally, employing locally and delivering locally.
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Regional Account Manager Ottawa, ON
Top Benefits
About the role
James Hardie is the industry leader in exterior home and outdoor living solutions, with a portfolio that includes fiber cement, fiber gypsum, composite and PVC decking and railing products. Our family of trusted brands includes Hardie®, TimberTech®, AZEK® Exteriors, Versatex®, fermacell®, and StruXure®. With over 8,000 employees and our U.S. operating entities headquartered in Chicago, we boast 31 operating sites, 6 recycling facilities, and 6 research and development centers globally. Powered by a dynamic workforce, we’re united by our purpose of Building a Better Future for All™ through sustainable innovation, a Zero Harm culture, and a commitment to empowering our people and communities. For more information, visit www.jameshardie.com.Summary
Location: Remote from Ottawa, Canada The Regional Account Manager (RAM) Exteriors and Outdoor Living, reports to the District Sales Manager and works with a regional team of sellers. The RAM has the responsibility of owning downstream contractor demand for all James Hardie products within an assigned segment. The role is responsible for defending business, gaining customer wallet share, while driving material conversion and growing market share, expanding the premium product adoption. The role regularly executes district plans and partners with Channel Manager and field teams to convert demand into sustained territory growth.What You’ll Do: Account Management/Business Development. Build and maintain strong, long‑term relationships with key customer accounts through consistent engagement, responsiveness, and value‑added support. Serve as the primary point of contact for assigned accounts, ensuring customer satisfaction and loyalty. Identify opportunities to expand product adoption, increase share of wallet, and introduce new solutions that align with customer needs. Develop structured account plans and execute growth targets for each key account. Conduct regular business reviews with accounts to assess goals, performance, challenges, and future needs. Translate customer feedback into internal recommendations for product, pricing, service, or process improvements. Maintain account profiles, activity logs, and pipeline opportunities in CRM tools. Use data to forecast account performance, identify trends, and prioritize actions. Drive Demand for All Products. Drives downstream demand with contractors across both Exteriors and Outdoor Living products. Enables cross-selling opportunities to support Channel Managers. Builds long-term contractor relationships through ongoing account engagement and tailored product solutions, while driving material conversion with contractors, and supporting other regional growth priorities. Manage Dealer Relationships. Acts as the primary dealer relationship owner for assigned accounts, ensuring alignment to James Hardie priorities and enabling effective cross-sell execution. Partners with dealers to launch campaigns, train sales teams, and connect contractor demand to dealer programs. Execute Market Segment Specialization. Executes against defined sub-specialization (single family repair/remodel, single family new construction, or multi-family new construction) by partnering to provide product value that aligns with regional growth objectives. Ability to tailor engagement and messaging to segment-specific needs. Develops and executes a territory plan that translates regional priorities into daily activity. Manages pipeline, targeting, and follow-up to ensure consistent execution against demand-generation goals and adjusts approach based on performance and market feedback. What You’ll Bring:
- Bachelor's degree or equivalent experience required. - 3+ years of progressive sales experience with a high-level of organization, discipline, and self-structure, preferably within the building products industry.- 1+ years of experience working with a Customer Relationship Management system (Salesforce, HubSpot, Zoho, etc.) - Ability to travel outside of local market up to 50% of the time.- Valid driver’s license is required, and employment is contingent upon maintaining a satisfactory Motor Vehicle Record that meets the Company’s driving eligibility standards.What You’ll Receive: As of the date of this posting, a good faith estimate of the current pay scale for this position is $71,000 to $87,000. Placement in the range depends on several factors such as experience, skills, geography and internal equity and may change over time. This position qualifies for benefits and you will be eligible to participate in a bonus plan. At James Hardie, we recognize that our success depends on our people. We've worked hard to build a generous and competitive benefits program that demonstrates our commitment to our employees.
Compensation: competitive salary and bonus eligibility Insurance: day-one health coverage medical, dental, vision, life insurance Paid Time Off: vacation and company holidays Retirement: 401(k) with 6% match Investments: Employee Stock Purchase plan (ESP) Work-Life Balance: parental leave, wellness programs Purpose. Impact. Community: Sustainability Initiatives | James Hardie
Apply now and come “home” to Hardie! #LI-LM1 James Hardie Building Products Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, gender, sex, age, national origin, religion, sexual orientation, gender identity/expression, genetic information, veteran's status, marital status, pregnancy, disability, or any other basis protected by law. James Hardie will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Not the right fit? Search for Regional Account Manager Ottawa, ON jobs in Canada
About James Hardie
James Hardie Industries is the world’s #1 producer and marketer of high-performance fiber cement and fiber gypsum building solutions. We employ a diverse global workforce of approximately 5,800 employees across operations in North America, Europe, Australia, and New Zealand, and generated more than $3.9 billion in net sales during our 2024 financial year.
We believe that home is a sanctuary and a canvas for self-expression without compromise. As the trusted innovator and industry leader in the markets where we operate, James Hardie empowers homeowners and building professionals alike to achieve their dream home with premium quality solutions that enable endless possibilities for design and aesthetics, while also delivering trusted protection and long-lasting beauty.
Key to this effort is our dedication to our customers, market driven innovation, an inclusive and empowering company culture, and an unwavering commitment to our Zero Harm safety initiative. We also recognize the company’s ability to influence the communities in which we live and work around the world. While operating with a global mindset, we put great care into how our business impacts the local communities in which we operate and serve by sourcing locally, employing locally and delivering locally.