The Chateau Lacombe is currently recruiting Part-Time Banquet Servers to join our dynamic team. The ideal candidate(s) will have a strong background in hospitality, particularly in banquet service within a full-service hotel environment. Your passion for delivering exceptional guest service and willingness to go above and beyond will contribute to making every event a success.

As a Part-Time Banquet Server, you’ll play a vital role in making every event spectacular. Your responsibilities will include:

✅ Creating Memorable Events: Setting up banquet rooms and tables to perfection – arranging linens, silverware, glassware, and décor to wow our guests.
✅ Delivering Exceptional Service: Greeting guests with warmth and professionalism, serving food and beverages with precision, and ensuring their needs are met throughout the event.
✅ Anticipating & Responding: Staying one step ahead to deliver prompt, friendly, and personalized service – always aiming to exceed guest expectations.
✅ Working with the Team: Collaborating seamlessly with kitchen and event staff to keep everything running smoothly.
✅ Maintaining Standards: Following health, safety, and hygiene protocols to ensure a pristine environment.
✅ Wrapping It Up: Assisting with event breakdown, cleanup, and resetting for future functions.

What You Bring to the Table:

We’re looking for enthusiastic and service-oriented individuals who thrive in a fast-paced environment. Here’s what we’re hoping to see:

Experience: At least one year of serving experience in the hotel-hospitality industry, preferably in banquet service within a full-service hotel.
Certification: ProServe certification is a must, along with knowledge of local liquor laws.
Customer Focus: A passion for delivering exceptional guest experiences – you’re the type of person who’s always ready to go the extra mile!
Professionalism: Polished presentation and experience working in upscale environments.
Communication: Outstanding interpersonal and communication skills, both written and verbal.
Team Player: Ability to work independently with minimal supervision while excelling as part of a high-energy team.
Attention to Detail: The ability to juggle multiple tasks and remain calm under pressure.
Physical Readiness: Able to lift/push/pull heavy objects between 11-25 kg (approximately 25-55 pounds) without exertion.
Flexible Availability: Willingness to work various shifts, including evenings and weekends.

WORK ENVIRONMENT

The work environment is a setting that has the following conditions: low noise environment; high traffic area for internally and external guests, exposure to office equipment such as photocopier, fax and telephone, potential exposure to theft and/or belligerent guests.

Nova Perks:

In addition to competitive wages, we offer:

• Meal program
• Staff rates at any of our locations throughout NWT, Saskatchewan and Alberta.
• Friends & Family Rates at any of our locations
• Extended Health Benefits for full-time employees
• Employee Discounts at the F&B Outlets

About us

Nova Hotels is a Canadian, family-owned and operated hotel chain and management company based in Western Canada. Nova has 14 full and limited-service hotels across Alberta, Saskatchewan and the Northwest Territories. Nova Hotels strives to provide you the utmost in comfort and service at a great price. No matter if you are an employee of Nova Hotels or a valued guest, we want you to feel like you are a part of our family.

We thank all applicants for their interest in the Chateau Lacombe; however, only those considered for an interview will be contacted.