About Us

At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster.

We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment.

We operate in 145+ countries while proudly maintaining headquarters in New Zealand.

The Role

The Regional Segment Manager for Mining reports to the Regional Director for Mining and is responsible for providing day-to-day oversight to the team by keeping them informed and on track with their respective account set. The Manager will help individuals on the team to develop account plans, provide regular feedback and coaching and contribute to the team culture of accountability and growth.

The focus will be on driving new revenue within accounts to increase the footprint of Seequent technologies both in terms of signing up more users as well as introducing new products into the mix. The Team Manager will help Account Executives (AE) achieve their monthly, quarterly and annual targets for new revenue.

As part of the North American management team, this position will work with other key members of the broader team such as Technical Services, “Deal Desk” Renewals Team, Product and Marketing Teams to ensure that the strategies and programs which are developed are federated throughout the AE team and that they have clear line of sight to what’s happening across the broader company. Communicating consistently and impactfully to the team about what’s happening, what’s expected from them and creating a clear outcome that they need to strive towards are also crucial to being successful in the role. Employees should be very clear about the role they play in Seequent’s future and have a good understanding of all the tools, support and guidance available to them to help them succeed.

In this role, you will have the opportunity to:

• Lead a large team of account managers. Create best practices in forecasting and commitments, operations, providing clear directions, problem solving and target achievement for the team and individuals

• Build skills and competencies across the team and continuously raise the engagement and empower accountability of the team

• Work with and support existing and potential customers leveraging the wider NAM team to achieve Seequent’s profit expectations and revenue targets for North America

• Understand customer experience journeys and sequential timelines, making sure each step is optimized, resourced, and measured.

• Be the voice of the customer in terms of market feedback, product usage/development and emerging new products

• Understand and lead the connectiveness of all customer facing teams from marketing to technical services to onboarding and training and orchestrate where each operate and successful KPI’s

• Understand the fiscal requirements for the year in North America and build up a view of where the revenue will come from and what initiatives and teams

• Provide quarterly and monthly forecasts and commitments vs targets

To be successful in this role, you should have:

• People management Experience

• 10+ years of experience in strategic account management

• 5+ years Enterprise SaaS business

• Bachelor's Degree

• Exceptional SalesForce, organizational and time management skills

• Superior written and verbal communication skills, including a demonstrated ability to influence C-Suite/VP leaders

• Demonstrated ability to maintain composure in stressful situations, respond to customer needs quickly and effectively, and adaptive to change

• Excellent knowledge of the company's and competitors’ products

Working conditions

Travel within NAM may be required to deliver business development, customer training sessions and project assistance.
Direct reports include:

• Account Managers

• Account Executives

Additional Information

Hybrid based working environment, work from our Vancouver or Toronto office two or more days per week.

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Our Commitment to Equity, Diversity, and Inclusion

At Seequent, we champion the uniqueness of each individual. Our commitment to inclusiveness, equity, and accessibility is fundamental to who we are. If you require accommodation during our recruitment process, please let our Talent Acquisition team know. We are here to ensure a fair opportunity for all.

Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. Please don't count yourself out if you don’t tick every box. We are committed to hiring a diverse team and encourage individuals of all background and abilities to apply. Thank you for considering us as your potential employer; we're excited to see what you can bring to our team!

Benefits of being a Seequenteer and why you’ll love being on our team.

We aspire to be pioneers of positive change in the way organisations work with the underground. We work collaboratively, stay curious, make change happen and have a global impact. We bring our authentic selves to work and are enthusiastic about what we do. Plus, you can expect great benefits; these benefits are unique to each location Seequent resides in. Please ask your Talent Acquisition Specialist.

If this posting gets you excited about joining Seequent please apply now!

For more information about everything Seequent, please visit Seequent.com.

How to apply

If this sounds like the role for you, apply today with a covering letter and CV.