Business Quality Review Analyst (Up to 18 Months Contract)
About the role
Career Opportunity
Role Title
Business Quality Review Analyst (Up to 18 Months Contract)
Purpose of role
The Business Quality Review (BQR) Team is dedicated to fostering business quality within Foresters while monitoring both our new and inforce business. By leveraging data and key metrics, the BQR team identifies potential risks, profitability, and uphold the integrity of Foresters business practices. The successful candidate is expected to become familiar with our products across Canada and the US to better support the business. They will play a pivotal role in analyzing data, collaborating with key stakeholders, and support proactive measure to safeguard and maintain strong business quality and profitability. This is a Hybrid position that requires a minimum of two (2) days/week in office.
Job Description Key Responsibilities
- Analyze and synthesize data from multiple reports to identify poor quality business, inappropriate practices, and potential instances of agent behavior that may require further attention
- Coordinate with stakeholders, including Special Investigations Unit, Compliance and Legal teams, to monitor indicators of potential suspicious activities, questionable selling practices, or training opportunities
- Monitor mortality trends to identify potential anomalies, anti-selection, or patterns indicative of potential inappropriate practices
- Implement and oversee front-end processes designed to proactively identify and mitigate potential business quality and mortality concerns
- Work with Actuaries, Product management, and other departments to monitor and manage the profitability of products, focusing on high-risk metrics specific to products or distribution channels
- Assist in the oversight of the quality management of both new and in-force blocks of business, ensuring alignment with organizational objectives and profitability goals
- Monitor mortality experience at the product level to identify trends and ensure alignment with pricing and risk assumptions
- Work with stakeholders to expand and enhance data, improving predictive capabilities for product-level monitoring, mortality analysis, and decision making
- Develop, prepare, analyze, and deliver monthly/quarterly reports, dashboards, and scorecards
- Quantify the impact of preventative measure and estimate the influence of proactive initiatives on agent practices, mortality outcomes, and overall business quality
Key Qualifications
- Bachelor’s degree in computer science, mathematics, science, business, economics, or another relevant field
- One (1) year of work experience in a life or health insurance company an asset
- Communication skills required to progressively deal with both technical and non-technical audience with diverse professional backgrounds
- Capable of performing bottom-up checking of processes or models to ensure accuracy of results. Develop ability to recognize when models or analysis contains errors and troubleshoot
- Demonstrated ability to recognize when conflicting information or lack of information could affect analysis and work with manager or teammates to resolve
- Proficiency in Microsoft Excel, Word, PowerPoint, and Power BI, with strong skills in data manipulation, cleansing, transformation, and dashboard/graph design for effective data visualization
- Strong analytical and creative problem-solving skills, with the ability to synthesize complex data into actionable insights and recommend innovative solutions
- Growth mindset with the ability to learn quickly, adapt to evolving business needs, and troubleshoot analytical or modeling issues effectively
- Foundational understanding of life insurance products, actuarial terminology, and data governance practices including data quality dashboards, lineage analysis, and regulatory standards
- Experience in reporting, data analysis, and the creation of dashboards or scorecards
- Proven ability to manage multiple projects and prioritize tasks to meet deadlines
Salary Range $50,000.00 - $70,000.00
The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role. Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves. Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment. Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
About Foresters Financial
Foresters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. Agents and members alike appreciate the turnkey-decisioned product offerings and end-to-end digitized processes that make it easy to get life insurance without traditional medical exams. State-of-the-art mobile tools help agents deliver tailored plans to prospective and current members. Dedicated to its members’ well-being, Foresters offers a suite of member benefits and is redefining the conventional life insurance model, bringing improved financial security and overall wellness to everyday North American families. Foresters recently merged with Canada Protection Plan to become a leading life insurance distributor in Canada. Foresters Financial is the trade name for The Independent Order of Foresters, the oldest non-denominational fraternal benefit society. For 23 straight years, The Independent Order of Foresters has received an “A” (Excellent) rating from A.M. Best.
Business Quality Review Analyst (Up to 18 Months Contract)
About the role
Career Opportunity
Role Title
Business Quality Review Analyst (Up to 18 Months Contract)
Purpose of role
The Business Quality Review (BQR) Team is dedicated to fostering business quality within Foresters while monitoring both our new and inforce business. By leveraging data and key metrics, the BQR team identifies potential risks, profitability, and uphold the integrity of Foresters business practices. The successful candidate is expected to become familiar with our products across Canada and the US to better support the business. They will play a pivotal role in analyzing data, collaborating with key stakeholders, and support proactive measure to safeguard and maintain strong business quality and profitability. This is a Hybrid position that requires a minimum of two (2) days/week in office.
Job Description Key Responsibilities
- Analyze and synthesize data from multiple reports to identify poor quality business, inappropriate practices, and potential instances of agent behavior that may require further attention
- Coordinate with stakeholders, including Special Investigations Unit, Compliance and Legal teams, to monitor indicators of potential suspicious activities, questionable selling practices, or training opportunities
- Monitor mortality trends to identify potential anomalies, anti-selection, or patterns indicative of potential inappropriate practices
- Implement and oversee front-end processes designed to proactively identify and mitigate potential business quality and mortality concerns
- Work with Actuaries, Product management, and other departments to monitor and manage the profitability of products, focusing on high-risk metrics specific to products or distribution channels
- Assist in the oversight of the quality management of both new and in-force blocks of business, ensuring alignment with organizational objectives and profitability goals
- Monitor mortality experience at the product level to identify trends and ensure alignment with pricing and risk assumptions
- Work with stakeholders to expand and enhance data, improving predictive capabilities for product-level monitoring, mortality analysis, and decision making
- Develop, prepare, analyze, and deliver monthly/quarterly reports, dashboards, and scorecards
- Quantify the impact of preventative measure and estimate the influence of proactive initiatives on agent practices, mortality outcomes, and overall business quality
Key Qualifications
- Bachelor’s degree in computer science, mathematics, science, business, economics, or another relevant field
- One (1) year of work experience in a life or health insurance company an asset
- Communication skills required to progressively deal with both technical and non-technical audience with diverse professional backgrounds
- Capable of performing bottom-up checking of processes or models to ensure accuracy of results. Develop ability to recognize when models or analysis contains errors and troubleshoot
- Demonstrated ability to recognize when conflicting information or lack of information could affect analysis and work with manager or teammates to resolve
- Proficiency in Microsoft Excel, Word, PowerPoint, and Power BI, with strong skills in data manipulation, cleansing, transformation, and dashboard/graph design for effective data visualization
- Strong analytical and creative problem-solving skills, with the ability to synthesize complex data into actionable insights and recommend innovative solutions
- Growth mindset with the ability to learn quickly, adapt to evolving business needs, and troubleshoot analytical or modeling issues effectively
- Foundational understanding of life insurance products, actuarial terminology, and data governance practices including data quality dashboards, lineage analysis, and regulatory standards
- Experience in reporting, data analysis, and the creation of dashboards or scorecards
- Proven ability to manage multiple projects and prioritize tasks to meet deadlines
Salary Range $50,000.00 - $70,000.00
The actual base salary for this position will depend on several factors, including job-related skills, experience, and education. In addition to base pay, eligible employees may participate in a discretionary variable incentive plan, results are subject to both individual and company performance.
Please note that this posting is intended to fill an existing vacancy; however, there may be instances where more than one vacancy is available for the same role. Equal Opportunity Employment and Inclusion – at Foresters Financial, we are committed to sustaining an equal opportunity environment for all job applicants. We embrace Inclusion, Diversity and Equity (IDE) as a core strategic objective for building strong, innovative teams in which all our employees can show up wholly and authentically as themselves. Foresters Financial strives to provide an accessible candidate experience for prospective employees with different abilities. If you anticipate needing any type of accommodations during the recruitment process, please email accommodations@foresters.com in advance of your appointment. Thank you for choosing Foresters. Only those candidates who will be selected for further consideration will be contacted by our Talent Acquisition Team.
About Foresters Financial
Foresters Financial is redefining the life insurance and individual savings industry across the U.S., Canada and UK by enriching the lives, communities, and overall well-being of its members. Agents and members alike appreciate the turnkey-decisioned product offerings and end-to-end digitized processes that make it easy to get life insurance without traditional medical exams. State-of-the-art mobile tools help agents deliver tailored plans to prospective and current members. Dedicated to its members’ well-being, Foresters offers a suite of member benefits and is redefining the conventional life insurance model, bringing improved financial security and overall wellness to everyday North American families. Foresters recently merged with Canada Protection Plan to become a leading life insurance distributor in Canada. Foresters Financial is the trade name for The Independent Order of Foresters, the oldest non-denominational fraternal benefit society. For 23 straight years, The Independent Order of Foresters has received an “A” (Excellent) rating from A.M. Best.