Welcome to Rejuvenation!

Rejuvenation Medical Group is Western Canada’s fastest-growing family of dermatology and multi-disciplinary medical offices. From modest beginnings dating back to 1984, Rejuvenation is a pioneer in delivering exceptional care to communities in Alberta, British Columbia, and Ontario. We specialize in skin health, dermatologic concerns, and an array of cosmetic and aesthetic services for all skin types. At Rejuvenation, the possibilities are endless.

Rejuvenation proudly offers career advancement opportunities through ongoing training and educational support. For those looking to take their career to new heights, our organization is perfect for you. Rejuvenation is consistently growing into new markets and promoting talent from within; we love to see our employees succeed!

What We Offer:
Rejuvenation perks

• Annual reviews
• Paid parking
• Discounts on medical aesthetic treatments and skincare products
• Comprehensive health benefits
• Close-knit teams
• Fun and inclusive monthly challenges with incredible prizes
• Flexibility and a healthy work-life balance
• Continuing education opportunities
• Supportive management team
• Opportunity for internal growth
• And so much more!

What are you waiting for? Apply today!

Role Responsibilities

The Operations Team Lead's responsibilities include, but are not limited to:

• Coach and motivate operations team to meet and exceed goals and targets
• Greet clients and provide the “U” experience through excellent customer service
• Train and evaluate staff to ensure high performance practices
• Schedule, motivate, and supervise staff members to achieve highest results possible
• Follow company-wide disciplinary practices to manage employees as needed, ensure appropriate communication and documentation is kept
• Effectively balance the needs of the company and the desires of the employees
• Reconcile outstanding client accounts in a professional and confidential manner
• Manage client referrals and patient information database
• Accept client payments in a professional and confidential manner
• Ensure operations team keeps reception area tidy and presentable
• Minimize the risk of theft throughout the organization by monitoring inventory closely
• Ensure bank transfers and cash handling is done in a secure and professional manner
• Participate in monthly product training and customer service training as needed
• Educate customers on products and services provided by the clinic
• Help implement new policies and improve current clinic practices
• Provide coverage for operations staff and health care professionals as needed
• Perform other duties as requested by management and supervisory team

Role Qualifications

• MOA certification from an accredited institution or higher (preferred)
• 2+ years of proven clerical and customer service work experience
• 2+ years of supervisory experience
• Proficient in Microsoft Office Suite programs

#HP

Employee Equity and Accessibility Statement

Rejuvenation Medical Group invites applications from all qualified individuals. Rejuvenation is committed to employment equity and diversity in the workplace and welcomes applications from: women, visible minorities, Indigenous Peoples, persons with disabilities, and persons of any sexual orientation or gender identity. In accordance with Canadian Immigration requirements, priority will be given to Canadian citizens and permanent residents. Rejuvenation Medical Group provides support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. Candidates requiring accommodation during the recruitment process are asked to contact Human Resources. If you possess the experience we are looking for, please submit your resume and cover letter. Please note that only those selected for an interview will be contacted. We thank you in advance for considering Rejuvenation Medical Group as your potential future employer!