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Platinum Pro-Claim Restoration logo

Executive & Marketing Coordinator

Richmond, BC
CA$55,000 - CA$75,000/per annum
Senior Level
full_time

Top Benefits

Extended health and dental coverage
Group retirement plan with RRSP matching
Tuition reimbursement program

About the role

About Us

At Pro-Claim Group (PCG), we’re not just in the business of restoration — we’re in the business of restoring what truly matters: people’s lives, the planet, and our communities. Across our family of companies in Western Canada, PCG is leading a revolution in restoration through sustainability, innovation, and human connection.

When disaster strikes, our work matters. We help people rebuild their homes and lives, providing the support they need to move forward. Sustainability is at the heart of everything we do, from reducing our carbon footprint to driving meaningful change across the restoration landscape.

But our people are the engine behind our impact. PCG cultivates a culture where leaders grow, ideas thrive, and every individual is supported. From extended health benefits and RRSP matching to career development and community engagement opportunities, we empower our teams to be their best — at work and in life.

Our values guide us every day:

  • Helping Others in Need: Compassionate service starts with truly listening and responding to people’s challenges.
  • Excellence: We relentlessly pursue high standards and industry-leading outcomes.
  • Our People: We prioritize engagement, inclusivity, and internal growth at every level.
  • Innovation: We challenge the status quo with curiosity and creativity.
  • Planet: We’re actively reducing greenhouse gases and keeping materials out of landfills.
  • Community: We reinvest in the places we live, work, and play — through sponsorships, volunteering, and education initiatives.

At PCG, restoration isn’t just about fixing damage — it’s about creating a better future. Join us as we redefine what restoration can be. Learn more at pcgroup.ca.

Requirements:

  • Diploma or degree in Marketing, Communications, Business Administration, or related field preferred.

  • 2+ years of experience in executive administration and/or marketing roles, or equivalent combination of education and experience.

  • Strong familiarity with Microsoft Office Suite (Outlook, Word); experience with SharePoint, Canva, WordPress, HubSpot, or Google Analytics is an asset — or the ability to learn new software and systems at a fair pace.

  • Effective communicator both verbally and in writing, with strong grammar, editing, and proofreading skills.

  • Great interpersonal skills with the ability to build relationships with staff at all levels.

  • Ability to adapt quickly to changes in a fast-paced environment with a proactive approach to problem solving.

  • Professional demeanor and ability to handle confidential information with discretion.

  • Adept at independently managing multiple projects at once and meeting deadlines.

  • Strong organizational and time management skills with the ability to prioritize tasks effectively.

  • Travel will be required to various company locations across Western Canada; you may need to travel with the Executive Team.

  • Ability to lift up to 50 pounds for event setup, marketing displays, and related duties.

Job Summary:

We are seeking a spirited and versatile Executive & Marketing Coordinator to support members of the Executive Team while driving marketing initiatives for all brands under the Pro-Claim Group. This unique role blends high-level executive assistance with creative marketing execution. You’ll manage calendars and inboxes, coordinate travel, oversee projects, plan events, and prepare communications — while also creating engaging content, managing social media, optimizing web presence, and supporting campaigns.

You are not just an assistant — you are a valued member of the team. You will be expected to contribute ideas, share honest feedback, and provide your perspective openly to the CEO and Executive Team to help guide decision-making.

The ideal candidate thrives in a fast-paced environment, is highly organized, detail-oriented, and equally comfortable with administrative precision and creative problem-solving. Most importantly, you align strongly with our purpose and values, and complete your work with these in mind.

Responsibilities:

Executive Support

  • Screen and prioritize incoming meeting requests and emails.
  • Schedule and coordinate internal and external meetings efficiently.
  • Serve as a primary point of contact for incoming communications.
  • Assess urgency and determine which items require executive attention.
  • Draft and prepare email responses and documents for review.
  • Complete expense reports and reconcile company expenses accurately.
  • Organize domestic and international travel arrangements.
  • Track and help move forward projects overseen by the Executive Team.
  • Develop meeting agendas and minutes.
  • Coordinate food, beverages, and logistics for meetings.

Marketing & Communications

  • Work closely with the Marketing Director and external marketing agency to ensure all organizational marketing goals are met.
  • Develop, schedule, and manage content for social media platforms.
  • Collaborate with vendors, designers, and internal teams to create marketing materials.
  • Ensure branding consistency across all communication channels.
  • Assist with website updates, SEO optimization, and analytics tracking.
  • Support marketing campaign execution and report on results.
  • Draft newsletters, memos, and other communications from various draft formats.

Event Planning

  • Participate in the Event Committee to assist with setup and planning of company and client events.

  • Coordinate event logistics, materials, and promotional content.

Benefits:

After completing your probation period of three months, some of the benefits we offer include:

  • FREE Extended Health and Dental Benefits!
  • Group Retirement Savings Plan (And RRSP Matching!).
  • Tuition Reimbursement.
  • 24/7 On-site Gym.
  • $500.00 per year for each paramedical service we offer (i.e., massage therapy, physiotherapy, chiropractor).
  • $750.00 per year for Mental Health-related services, such as clinical psychologists, registered clinical counsellors, etc.
  • An additional $500.00 per year for single plans and $1000.00 per year for family plans via our Health Care Spending Account to put towards your extended health and dental benefits.
  • Long-Term Disability and Life Insurance.

Compensation

  • Salary: $55,000.00 - $75,000.00 per annum (based on experience)

Culture:

We are a family-orientated and flexible work environment. If you want to have friends where you work, then look no further – you’ve found your home. We want our staff to do well, both in the workplace and in their personal life, our management team we’ll help you achieve your goals, both professionally, and personally. Platinum Pro-Claim supports career advancements and continuous training!

**Applicants must be legally authorized to Work in Canada**

We thank all candidates for their interest; however, only shortlisted candidates will be contacted.

If you need any accommodations for your interview, please email HR@pcgroup.ca as early as possible before your interview. Providing advance notice and details will help us make the necessary arrangements to support you.

Brand Name:

Pro-Claim Group

About Platinum Pro-Claim Restoration

Construction
51-200

Platinum Pacific Restorations and Pro-Claim Restoration merged on November 1, 2012. creating two great brands and allowing both companies to leverage the efficiency and benefits of a larger, more diverse organization.

PC Flooring and PC Environmental are divisions of Platinum Pro-Claim. PC Flooring is a full service flooring company, enabling the Company to complete all flooring quotes, repairs and replacements in-house without any middlemen. Our clients are able to visit our showroom, or have samples delivered to their homes, ensuring a seamless job completion process and receive customer service that is not comparable in our region. By dealing directly with suppliers, maintaining control over the quality of products used and having our own in-house installers, we are able to complete flooring installations, and the job itself, in the least amount of time possible.

Our goal is simple: treat everyone we encounter with dignity and respect. Whether towards our customers or our vendors, we pride ourselves on being compassionate, fair and respectful. We treat employees as individuals, valuing diversity within the workforce. These bedrock values have shaped our company and our management approach.

It is our objective to offer every employee the opportunity to grow into a position in which they are happy. We depend on each person doing their job with pride and dedication; from debris pick-ups to estimating, from carpentry to cleaning, each person's work is integral.

We take a fresh and innovative approach to solving problems, assuming full accountability for our actions and responsibility for the outcomes. We empower our employees to make decisions and create an environment that allows them to freely express their opinions and to raise their questions and concerns.