Description

Human Resources and Benefits Administrator (5-month contract)

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Duties & Responsibilities
Administration:

• Provide support in the areas of associate relations, administration, and HR policy and compliance.

• Track and ensure completion of onboarding documentation.

• Maintain accurate associate files in ADP.

• Update associate information and track employment changes such as promotions, transfers, and terminations.

• Assist associates in set up and answering questions on HR systems, ADP WFN, ADP Vantage and Jobvite.

• Prepare associate letters, employment verification and other documentation as required;

• Assist with the production, tracking or timelines related to the progressive discipline process as required.

• Track, and administer leaves of absence, ensure proper documentation and validation of dates.

• Responsible to ensure confidentiality and accuracy of all HR and associate documentation.

• Track and review monthly Ontario Security Guard Licenses, Work Permits and Study permits to ensure all associates have valid credentials.

Benefits:

• Ensure timely and accurate data entry for all benefit enrollment forms, plan member changes, and terminations.

• Promptly following up on outstanding forms due from new associates to the plan in order to ensure associates receive their benefits accurately, on-time and receive benefits enrollment details.

• Ensure regular communication of pay change communication to benefit providers.

• Regularly review billing statements for accuracy and reconciliation with payroll. Resolve any discrepancies in a timely and professional manner.

• Provide exceptional customer service to our internal associates and corporations employees with respect to benefits inquiries and requests.

• Participate in the annual renewal process.

• Identify opportunities for process improvements to streamline claims administration and enhance efficiency.

• Ensure compliance with federal and provincial regulations related to associate enrollment in the company’s benefits plan.

• Stay up to date on industry trends and best practices related to employee benefits.

Performs other duties as required

Education & Experience

• 2+ years as an HR administrator preferred

• Experience with ADP WFN is a considerable asset

• Bachelor’s degree in business, human resources or related discipline, preferred.

• Human Resources certifications including CHRP strongly preferred.

Knowledge, Skills & Proficiencies
To perform this job successfully, an individual must be able to work in a fast paced, environment. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Adaptability and a positive attitude

• Excellent written and verbal communication with strong interpersonal skills

• Ability to work independently within the discretion of the position, with support from national Human Resources leadership

• Demonstrated ability to influence, advise and build trust with various stakeholders.

• Proven ability to complete tasks with a high level of detail quickly and accurately

• Strong proficiency with MS Office Suite (Word, Excel, Outlook)

Compensation
Compensation for this role is between $48,000 and $57,000

Disclaimer
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

INDHON