Job#: 3025926 Job Description: Development Support

The Development Support team member works with development teams to provide early testing, documentation creation (e.g. test cases and test briefs, QA Confluence pages), and handles basically anything that could potentially keep a Core QA team member out of the game. They provide feedback to the QA Leads on the health of their area/feature(s) and to the development team on the testing of their area/feature(s). They are the primary contact for our QA team, fielding design questions from Core QA and are the initial development teams first point of contact for asks on the status of testing, or to adjust the testing Core QA needs to complete.

Requirements

• Multiple development cycle, experience with a focus on platform testing
• Strong understanding of:
• Hardware Compatibility – Verifying the game launches and functions correctly across supported console generations and PC hardware configurations (e.g., Xbox Series X vs. Xbox One, various GPU/CPU combinations). Validate display compatibility and proper functioning of platform specific features.
• Crash Investigation & Reproduction
• Perform detailed analysis of crash reports, isolate root causes, and reproduce issues across multiple hardware and software configurations.
• Operating System & Firmware Compliance – Making sure the game adheres to platform-holder requirements, including OS updates and security patches.
• Performance Testing – Checking frame rates, resolution, input latency, and loading times to ensure a smooth experience on all target platforms.
• Input & Controller Testing – Verifying that different input devices (controllers, keyboards, mice, adaptive controllers) work correctly.
• Online & Network Features – Verifying cross-platform multiplayer, matchmaking, and cloud saves work correctly across different platforms.
• Storage & Installation Testing – Checking how the game installs, uninstalls, updates, and handles storage across different devices.
• UI & Display Compatibility – Ensuring proper resolution scaling, aspect ratios, HDR support, and accessibility options work across various screen sizes.
• Save Data & Progression – Making sure game saves function properly across platforms, including cross-save and cloud synchronization.
• Experience writing testing instructions or briefs.
• Experience estimating testing efforts.
• Willingness to learn new technologies and develop/refine skills.
• Strong documentation and organization skills.
• Strong communication skills, comfortable interfacing with QA and Production teams.

Recommended/Nice to Have:

• Unreal Engine experience
• Experience testing DRM, Anti-Cheat and Data Security
• Experience working with Engine and Rendering teams.
• Jira, Confluence, Perforce and SharePoint experience
• Strong adaptable teaching skills (teaching to lots of different types of learners)
• Familiarity with the "Gears of War" series.

Additional Questions to help with Supplier Search:

• What are some of the alternative job titles we can search for? QA Analyst, QA Advocate, QA Designer, QA Specialist,
• What are some keywords we can use to source candidates?
• What wide industry talent pools are relevant for this role? N/A
• What studios/companies are recommended when searching for candidates? Blackbird Interactive, EA Burnaby, Next Level Game, Kabam, Relic, Skybox Labs, Hothead Games, Archiact
• For this role can we bring in junior talent and help upskill them in role? No
• What are key skills we are looking for in Demo Reels/Portfolios? N/A
• Skills/qualifications that are top priority?

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click here for more details.

Apex Benefits Overview: In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

Apex Systems is part of the Commercial Segment of ASGN Incorporated.

NYSE: ASGN

4400 Cox Road

Suite 200

Glen Allen, Virginia 23060

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Apex Systems.