Retail Store Manager (CF Chinook Centre - New Location)
About the role
Who We Are
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
This position will be based at our new inline location at the CF Chinook Centre shopping center. The store is scheduled to open in November 2026.
JOB MISSION
Retail Store Managers are in charge of the staff, operation, and presentation of their New Balance store. They inspire their team and set the tone, consistently demonstrating our core values of integrity, teamwork, and total customer satisfaction.
Major Accountabilities
Create and maintain a "Total Customer Satisfaction" culture by ensuring your team is 100% trained on the NB GUEST service model Make the store your own! Set its strategic direction to reach sales and budget goals Hire awesome people to work with you and take ownership of their growth and development Think outside the box to boost store traffic and hit financial marks Execute weekly and monthly business rhythms and tasks to ensure your store runs smoothly Keep your store looking fresh by upholding visual merchandising standards Coordinate volunteer opportunities to build our brand within the communities we serve Analyze market trends in tandem with District Manager to effectively drive sales Maintain positive employee relations and open lines of communication throughout store Communicate with District Manager on coaching strategy and conflict resolution Conduct regular employee performance reviews to keep your team top notch Promote and follow safety protocols
Requirements For Success
Proficiency with POS systems and Microsoft Office Understanding of how to develop staff through experience in staffing, coaching, counseling, etc. Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to lift: 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Not the right fit? Search for Retail Store Manager jobs in Calgary, Alberta, Canada
About New Balance Sverige
New Balance -Always in Beta
Vi skapar produkter åt människor som vill hitta sitt bättre jag. Produkter som idrottare är stolta att bära, medarbetare är stolta över att skapa och organisationer är stolta att vara värd för. Vi jobbar hårt i dag för att förbättra morgondagen. Vi är New Balance. Och vi är Allways in Beta.
En del av det som gör New Balance unikt är vår strävan efter att göra produkter som inte bara ger hög prestanda, utan även överlägsen passform och komfort. För att säkerställa de bäst passande oh presterande produkterna fokuserar vi på att ständigt förbättra våra produktionsmetoder. Vår filosofi är enkel: lyssna, lär och förbättra. Det är ett förhållningssätt som ställer oss ansikte mot ansikte med världsklass och vardagsidrottare. Det håller oss även fokuserade på målet vi delar med alla som springer, promenader och tränar för motion eller tävling, att alltid bli bättre. Samma uppmärksamhet som läggs på våra produkter ges också våra medarbetare. Vi söker alltid begåvade personer som passar in i vår team-orienterade atmosfär. Dessutom är vi stolta över att erbjuda en miljö som ger de bästa möjligheterna till balans mellan arbete och välmående i livet. Vi utgår alltid från företagets grundvärderingar som inkluderar integritet, lagarbete och total kundtillfredsställelse. På New Balance är rörelse i centrum för allt vi gör och vi strävar alltid efter att att flytta våra varumärken, människor och vårt företag framåt.
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Retail Store Manager (CF Chinook Centre - New Location)
About the role
Who We Are
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
This position will be based at our new inline location at the CF Chinook Centre shopping center. The store is scheduled to open in November 2026.
JOB MISSION
Retail Store Managers are in charge of the staff, operation, and presentation of their New Balance store. They inspire their team and set the tone, consistently demonstrating our core values of integrity, teamwork, and total customer satisfaction.
Major Accountabilities
Create and maintain a "Total Customer Satisfaction" culture by ensuring your team is 100% trained on the NB GUEST service model Make the store your own! Set its strategic direction to reach sales and budget goals Hire awesome people to work with you and take ownership of their growth and development Think outside the box to boost store traffic and hit financial marks Execute weekly and monthly business rhythms and tasks to ensure your store runs smoothly Keep your store looking fresh by upholding visual merchandising standards Coordinate volunteer opportunities to build our brand within the communities we serve Analyze market trends in tandem with District Manager to effectively drive sales Maintain positive employee relations and open lines of communication throughout store Communicate with District Manager on coaching strategy and conflict resolution Conduct regular employee performance reviews to keep your team top notch Promote and follow safety protocols
Requirements For Success
Proficiency with POS systems and Microsoft Office Understanding of how to develop staff through experience in staffing, coaching, counseling, etc. Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention Willingness to work a flexible schedule to meet the demands of a thriving retail business, which may entail working on weekends and holidays Ability to lift: 4 lbs. constantly; lift maximum 8 lbs. occasionally; kneel or squat frequently; move boxes of product up to 50 lbs (with assistance if necessary); stand for extended periods of time; climb ladders occasionally; climb and descend stairs frequently (depending on location)
Flexible Work Schedule
For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while providing high levels of flexibility to associates. North American office-based associates are expected to come into the office on Wednesdays, with other occasional in-office days for in-person meetings and events as needed. Our offices are fully open and amenities are available across our North American office locations.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
Not the right fit? Search for Retail Store Manager jobs in Calgary, Alberta, Canada
About New Balance Sverige
New Balance -Always in Beta
Vi skapar produkter åt människor som vill hitta sitt bättre jag. Produkter som idrottare är stolta att bära, medarbetare är stolta över att skapa och organisationer är stolta att vara värd för. Vi jobbar hårt i dag för att förbättra morgondagen. Vi är New Balance. Och vi är Allways in Beta.
En del av det som gör New Balance unikt är vår strävan efter att göra produkter som inte bara ger hög prestanda, utan även överlägsen passform och komfort. För att säkerställa de bäst passande oh presterande produkterna fokuserar vi på att ständigt förbättra våra produktionsmetoder. Vår filosofi är enkel: lyssna, lär och förbättra. Det är ett förhållningssätt som ställer oss ansikte mot ansikte med världsklass och vardagsidrottare. Det håller oss även fokuserade på målet vi delar med alla som springer, promenader och tränar för motion eller tävling, att alltid bli bättre. Samma uppmärksamhet som läggs på våra produkter ges också våra medarbetare. Vi söker alltid begåvade personer som passar in i vår team-orienterade atmosfär. Dessutom är vi stolta över att erbjuda en miljö som ger de bästa möjligheterna till balans mellan arbete och välmående i livet. Vi utgår alltid från företagets grundvärderingar som inkluderar integritet, lagarbete och total kundtillfredsställelse. På New Balance är rörelse i centrum för allt vi gör och vi strävar alltid efter att att flytta våra varumärken, människor och vårt företag framåt.