About the role
Position Summary
Under the general direction of the Manager, Cage Operations, this position is responsible for overseeing the Cage Operations on a shift basis at the site level. Provides input for performance objectives and evaluations. Assists with the implementation all new Cage Operations initiatives. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Provides leadership, direction and mentoring to the Cage Operations on a shift basis at the site level; provides input for team member performance objectives and evaluations
- Schedules and supervises team members; verifies timesheets; assigns shift work assignments
- Assists with the implementation of Cage Operation strategic plans
- Trains Cage team members
- Reviews Cage records for accuracy; prepares reports
- Monitors and reports all discrepancies and suspicious cash activities
- Witnesses and verifies Cage transactions when required
- Responds to and resolves Cage issues as escalated
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, management and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations Manages other initiatives as required
Education and Qualifications
- Post Secondary education in Business/Finance or a suitable combination of education and experience an asset
- Minimum 3 years of experience in gaming supervision
- Minimum 3 years of leadership experience
- Food Safety Certification
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication Computer literacy in MS Office
Work Environment Considerations
- Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian
About the role
Position Summary
Under the general direction of the Manager, Cage Operations, this position is responsible for overseeing the Cage Operations on a shift basis at the site level. Provides input for performance objectives and evaluations. Assists with the implementation all new Cage Operations initiatives. Ensures adherence to the Companys policies and procedures, motivates and leads by example and supports Great Canadians learning environment while establishing a safe and welcoming work environment for all team members.
Key Accountabilities
- Provides leadership, direction and mentoring to the Cage Operations on a shift basis at the site level; provides input for team member performance objectives and evaluations
- Schedules and supervises team members; verifies timesheets; assigns shift work assignments
- Assists with the implementation of Cage Operation strategic plans
- Trains Cage team members
- Reviews Cage records for accuracy; prepares reports
- Monitors and reports all discrepancies and suspicious cash activities
- Witnesses and verifies Cage transactions when required
- Responds to and resolves Cage issues as escalated
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, management and team members
- Ensures compliance with licensing laws, health and safety and other statutory regulations Manages other initiatives as required
Education and Qualifications
- Post Secondary education in Business/Finance or a suitable combination of education and experience an asset
- Minimum 3 years of experience in gaming supervision
- Minimum 3 years of leadership experience
- Food Safety Certification
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication Computer literacy in MS Office
Work Environment Considerations
- Regular casino and cage environment, standing or sitting for long periods of time, non-traditional work hours
About Great Canadian Entertainment
Founded in 1982 as Great Canadian Gaming Corporation, Great Canadian Entertainment is an Ontario- based company that operates gaming, entertainment and hospitality destinations across Ontario, British Columbia, New Brunswick, and Nova Scotia. We’re driven by our vision, which is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.
Fundamental to the company's culture is its commitment to social responsibility. "Proud of our people, our business, our community" is Great Canadian Entertainment's brand that unifies the company's community, volunteering, and social responsibility efforts. Under the Proud program, Great Canadian Entertainment annually supports hundreds of charitable and non-profit organizations in Canada. In each Canadian gaming jurisdiction, a significant portion of gross gaming revenue from gaming facilities is retained by our Crown partners on behalf of their provincial government for the purpose of supporting programs like healthcare, education, and social services.
Follow us on social media for more:
Facebook: @GRTCanadian Instagram: @GRTCanadian Twitter: @GRTCanadian