Senior Project Coordinator, FASP
About the role
Employee Working Location: Partially Virtual / Hybrid (Ancaster/Hamilton)
Employment Status: Permanent Full-time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
In this role, you will:
- Support project planning, initiation and execution
- Support project administration, monitoring and controlling
- Act as the team go-to for all project information, materials library, and team governance documents
- Introduce project management tools to the team
- Complete milestone reporting, amalgamating team success
- Facilitate external/off-site meetings, and internal/virtual meetings as needed
- Work with community to learn about financial assistance
- Develop relevant Financial Assistance “one-time” delivery methods in support of project deliverables
- Work with project team to evaluate program outcomes, maintain inventory of services, and identify service gaps
- Ensure all complaints and resolutions are communicated to the project manager and appropriate procedures are followed
- Create and maintain work-plan for project assistant(s)
- Responsible for recruitment, selection and onboarding of project assistant(s)
- Responsible for work planning and supporting team members with the project assistant(s)
- Responsible for performance evaluation, and offboarding project assistant(s)
- Provide regular updates at status check-in meetings with various levels of stakeholders
- Present on project overview to various levels of stakeholders, as needed
What we are looking for:
- Qualifications include a minimum of 4-5 years' experience and a 1-2 year post-secondary certification/diploma and/or an
equivalent combination of education and experience. - Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required.
- Ability to identify, investigate and analyze problems, identify root causes and risks, and apply technical, functional and
organizational knowledge to develop solutions. - Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs,
offer solutions, and resolve escalations in new or somewhat sensitive situations. - Experience in program or service coordination, including the development and implementation of program or service plans,
budgets, and evaluation activities. - Ability to identify opportunities for process creation and/or improvement to enhance efficiency and effectiveness in service
delivery. - Ability to understand data analytics to assess performance metrics and generate reports for management.
- Resilience and adaptability to changing circumstances and an evolving environment.
- Strong relationship building and customer service skills, demonstrated attention to client objectives and quality assurance.
- Fluency in English is required, working proficiency in French an asset.
- Strong written, verbal and interpersonal communication skills to coordinate a variety of event variables.
- Ability to handle confidential and sensitive information.
Working Conditions:
- Much of the work is performed in an office/hybrid work environment.
- May include long to moderate hours sitting and using computers and office equipment.
- This position may require travel to attend conferences, workshops and meetings as required.
- As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
- Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
About Canadian Red Cross
The Canadian Red Cross is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement.
We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Emergencies The Canadian Red Cross mobilizes its vast network of volunteers to assist when a disaster strikes, working in support of government to deliver relief to impacted communities and people. The Canadian Red Cross also contributes to international disaster responses by raising funds, as well as deploying resources and trained aid workers to support the local Red Cross.
Prevention and safety Through first aid training and water safety programming, the Canadian Red Cross helps Canadians be better equipped to prevent and treat injuries at home and in the workplace, as well as how to be safe in and around the water.
Capacity building The Canadian Red Cross provides support to Red Cross societies around the world to build capacity to be better able to able to respond to crises.
Community health The Canadian Red Cross delivers services to promote community health, in partnership with provincial governments.
Fundamental Principles Our network is vast, but our approach is simple. All Red Cross programs and activities are guided by the Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality.
Senior Project Coordinator, FASP
About the role
Employee Working Location: Partially Virtual / Hybrid (Ancaster/Hamilton)
Employment Status: Permanent Full-time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
In this role, you will:
- Support project planning, initiation and execution
- Support project administration, monitoring and controlling
- Act as the team go-to for all project information, materials library, and team governance documents
- Introduce project management tools to the team
- Complete milestone reporting, amalgamating team success
- Facilitate external/off-site meetings, and internal/virtual meetings as needed
- Work with community to learn about financial assistance
- Develop relevant Financial Assistance “one-time” delivery methods in support of project deliverables
- Work with project team to evaluate program outcomes, maintain inventory of services, and identify service gaps
- Ensure all complaints and resolutions are communicated to the project manager and appropriate procedures are followed
- Create and maintain work-plan for project assistant(s)
- Responsible for recruitment, selection and onboarding of project assistant(s)
- Responsible for work planning and supporting team members with the project assistant(s)
- Responsible for performance evaluation, and offboarding project assistant(s)
- Provide regular updates at status check-in meetings with various levels of stakeholders
- Present on project overview to various levels of stakeholders, as needed
What we are looking for:
- Qualifications include a minimum of 4-5 years' experience and a 1-2 year post-secondary certification/diploma and/or an
equivalent combination of education and experience. - Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required.
- Ability to identify, investigate and analyze problems, identify root causes and risks, and apply technical, functional and
organizational knowledge to develop solutions. - Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs,
offer solutions, and resolve escalations in new or somewhat sensitive situations. - Experience in program or service coordination, including the development and implementation of program or service plans,
budgets, and evaluation activities. - Ability to identify opportunities for process creation and/or improvement to enhance efficiency and effectiveness in service
delivery. - Ability to understand data analytics to assess performance metrics and generate reports for management.
- Resilience and adaptability to changing circumstances and an evolving environment.
- Strong relationship building and customer service skills, demonstrated attention to client objectives and quality assurance.
- Fluency in English is required, working proficiency in French an asset.
- Strong written, verbal and interpersonal communication skills to coordinate a variety of event variables.
- Ability to handle confidential and sensitive information.
Working Conditions:
- Much of the work is performed in an office/hybrid work environment.
- May include long to moderate hours sitting and using computers and office equipment.
- This position may require travel to attend conferences, workshops and meetings as required.
- As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
- Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
About Canadian Red Cross
The Canadian Red Cross is part of the largest humanitarian network in the world, the International Red Cross and Red Crescent Movement.
We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.
Emergencies The Canadian Red Cross mobilizes its vast network of volunteers to assist when a disaster strikes, working in support of government to deliver relief to impacted communities and people. The Canadian Red Cross also contributes to international disaster responses by raising funds, as well as deploying resources and trained aid workers to support the local Red Cross.
Prevention and safety Through first aid training and water safety programming, the Canadian Red Cross helps Canadians be better equipped to prevent and treat injuries at home and in the workplace, as well as how to be safe in and around the water.
Capacity building The Canadian Red Cross provides support to Red Cross societies around the world to build capacity to be better able to able to respond to crises.
Community health The Canadian Red Cross delivers services to promote community health, in partnership with provincial governments.
Fundamental Principles Our network is vast, but our approach is simple. All Red Cross programs and activities are guided by the Fundamental Principles of Humanity, Impartiality, Neutrality, Independence, Voluntary service, Unity and Universality.