Associate Director, Technology Delivery
Top Benefits
About the role
Toronto Pearson is transforming. Now’s the time for your career to fly. The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What's in it for you?
- An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
- Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
- A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.
What can you expect from this position? Transform product roadmaps into groundbreaking digital experiences as the Associate Director, Technology Delivery - Commercial Products. Reporting to the Director, Technology Delivery, you'll architect, integrate, and launch secure, high-performance solutions across Digital Channels & Commerce. Lead a team to perform solution design, technical requirements, testing and deployment with vendors while establishing bulletproof observability and incident response. Build and inspire Technology Delivery Managers, drive exceptional vendor performance, and strategically manage technical risk and debt within your domain.
As an Associate Director, Technology Delivery, you will:
- Lead end-to-end technical delivery for assigned portfolios, transforming product requirements into innovative solution designs and delivery plans.
- Drive strategic planning and prioritization across multiple initiatives, balancing innovation, technical feasibility, and resource constraints.
- Oversee backlog execution and release plans, ensuring timely and high-quality delivery in collaboration with product and vendor teams.
- Direct domain-level architecture and integration patterns, ensuring secure, scalable, and resilient systems aligned with enterprise standards.
- Define and enforce non-functional requirements, including performance, availability, and disaster recovery.
- Own test strategy and automation, implementing rigorous quality gates and change control to maintain system integrity.
- Ensure run-readiness and observability, validating deployment plans, dashboards, and robust incident response mechanisms.
- Manage vendor and partner performance for the product, providing technical direction and ensuring deliverables exceed SLAs and acceptance criteria.
- Build and develop high-performing teams, coaching and mentoring Technology Delivery Managers and engineers to achieve excellence.
- Champion compliance and security standards, ensuring adherence to regulatory requirements and enterprise architecture principles.
This is the role for you, if you have:
- 7+ years in technology delivery/architecture/engineering management in complex environments.
- 6+ years of people leadership experience, including multi-vendor programs.
- Expertise in distributed systems, integrations, APIs/microservices, and cloud-native architecture.
- Advanced knowledge of DevSecOps, CI/CD, IaC, observability/SRE, and zero-trust security.
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
- Ability to obtain and retain Transportation Security Clearance at the designated level for the position.
The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.
About Greater Toronto Airports Authority
The GTAA manages and operates Toronto Pearson International Airport, the largest airport in Canada. We employ approximately 1,400 people directly and thousands more work within the airport community. Pre-COVID-19, more than 400,000 flights passed through the airport, taking with them 50 million passengers. Working as a team, we are creating the airport of the future, offering a safe and healthy experience for everyone at Toronto Pearson.
La GTAA gère et exploite l’aéroport international Pearson de Toronto, le plus grand aéroport au Canada. Nous employons directement plus de 1 350 personnes, et des milliers de plus travaillent dans la communauté de l’aéroport. Avant la pandémie de COVID19, plus de 400 000 vols, avec plus de 50 millions de passagers à leur bord, passaient par l’aéroport. En tant qu’équipe, nous nous efforçons de créer l’aéroport de demain en offrant un environnement sain et sûr à tous ceux qui fréquentent Toronto Pearson.
Email/Courriel: customer_service@gtaa.com
Associate Director, Technology Delivery
Top Benefits
About the role
Toronto Pearson is transforming. Now’s the time for your career to fly. The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What's in it for you?
- An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community.
- Comprehensive benefits, including a flexible retirement program with employer matching, along with voluntary savings options (RRSP, TFSA, and Non-Registered Savings Plans).
- A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.
What can you expect from this position? Transform product roadmaps into groundbreaking digital experiences as the Associate Director, Technology Delivery - Commercial Products. Reporting to the Director, Technology Delivery, you'll architect, integrate, and launch secure, high-performance solutions across Digital Channels & Commerce. Lead a team to perform solution design, technical requirements, testing and deployment with vendors while establishing bulletproof observability and incident response. Build and inspire Technology Delivery Managers, drive exceptional vendor performance, and strategically manage technical risk and debt within your domain.
As an Associate Director, Technology Delivery, you will:
- Lead end-to-end technical delivery for assigned portfolios, transforming product requirements into innovative solution designs and delivery plans.
- Drive strategic planning and prioritization across multiple initiatives, balancing innovation, technical feasibility, and resource constraints.
- Oversee backlog execution and release plans, ensuring timely and high-quality delivery in collaboration with product and vendor teams.
- Direct domain-level architecture and integration patterns, ensuring secure, scalable, and resilient systems aligned with enterprise standards.
- Define and enforce non-functional requirements, including performance, availability, and disaster recovery.
- Own test strategy and automation, implementing rigorous quality gates and change control to maintain system integrity.
- Ensure run-readiness and observability, validating deployment plans, dashboards, and robust incident response mechanisms.
- Manage vendor and partner performance for the product, providing technical direction and ensuring deliverables exceed SLAs and acceptance criteria.
- Build and develop high-performing teams, coaching and mentoring Technology Delivery Managers and engineers to achieve excellence.
- Champion compliance and security standards, ensuring adherence to regulatory requirements and enterprise architecture principles.
This is the role for you, if you have:
- 7+ years in technology delivery/architecture/engineering management in complex environments.
- 6+ years of people leadership experience, including multi-vendor programs.
- Expertise in distributed systems, integrations, APIs/microservices, and cloud-native architecture.
- Advanced knowledge of DevSecOps, CI/CD, IaC, observability/SRE, and zero-trust security.
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline.
- Ability to obtain and retain Transportation Security Clearance at the designated level for the position.
The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.
About Greater Toronto Airports Authority
The GTAA manages and operates Toronto Pearson International Airport, the largest airport in Canada. We employ approximately 1,400 people directly and thousands more work within the airport community. Pre-COVID-19, more than 400,000 flights passed through the airport, taking with them 50 million passengers. Working as a team, we are creating the airport of the future, offering a safe and healthy experience for everyone at Toronto Pearson.
La GTAA gère et exploite l’aéroport international Pearson de Toronto, le plus grand aéroport au Canada. Nous employons directement plus de 1 350 personnes, et des milliers de plus travaillent dans la communauté de l’aéroport. Avant la pandémie de COVID19, plus de 400 000 vols, avec plus de 50 millions de passagers à leur bord, passaient par l’aéroport. En tant qu’équipe, nous nous efforçons de créer l’aéroport de demain en offrant un environnement sain et sûr à tous ceux qui fréquentent Toronto Pearson.
Email/Courriel: customer_service@gtaa.com