Top Benefits
About the role
**Location:**Levis, Quebec, CA, G6V 4L2
Business Unit: Creaform
Posting Date: Oct 14, 2025
Job Description:
Are you passionate about technology and customer service? Join a dynamic team where your expertise will make a real difference every day. Here, your role goes far beyond technical support: you'll participate in exciting projects, collaborate with industry professionals, and actively contribute to the evolution of our IT environment.
Here's what we offer:
-
Growth potential.
-
The opportunity to experiment and be creative with a great deal of latitude.
-
Continuing education.
-
A dynamic team of experts.
-
Flexible working hours.
-
New offices close to nature.
-
A dynamic, people-oriented, stimulating, and open-minded company.
-
A wide range of social activities, and much more!
Key responsibilities:
-
Provide Level 1 and 2 technical support to colleagues, on-site or remotely.
-
Manage incidents through our ticketing system efficiently and professionally.
-
Install, configure, and maintain workstations, printers, and software.
-
Diagnose failures and propose sustainable solutions.
-
Document interventions to enrich our knowledge base.
-
Participate in inventory and management of IT equipment.
-
Train new employees on IT tools and processes.
-
Collaborate with the AMETEK support team and other IT departments.
-
Provide emergency support on a fair rotation basis.
-
Enforce company and security policies, including ISO2700.
A few things that will help you settle in at Creaform:
- Experience in technical support or IT customer service.
- Bilingualism (French/English) in spoken and written communication.
- Service-oriented, patient, and able to explain technical concepts in layman's terms.
- Proficiency in Windows, Microsoft 365, Active Directory, and Linux environments.
- Availability evenings and weekends for emergency support and occasional special projects.
- Hold a DEP, DEC, or relevant certification in IT support.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.
About AMETEK
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annualized sales over $7.0 billion.
AMETEK is a leading global provider of industrial technology solutions with approximately 21,000 colleagues across our global network of operating, sales, service, and support locations in 35 countries around the world. Our mission is to solve our customers' most complex challenges with differentiated technology solutions.
The AMETEK Growth Model is embedded within our culture and is made up of our four growth strategies – Operational Excellence, New Product Development, Global and Market Expansion, and Strategic Acquisitions. These growth strategies are complemented by a disciplined focus on cash generation, capital deployment, and talent development. Each element of our Growth Model reinforces the others, creating a powerful and scalable platform to drive long-term, sustainable growth.
AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets:
• Electronic Instruments Group (EIG) – a leader in the design and manufacturing of advanced analytical, test and measurement instrumentation for aerospace, medical, power, energy, research and industrial markets.
• Electromechanical Group (EMG) – a leader in the design and manufacturing of highly engineered medical components and devices, automation solutions, thermal management systems, specialty metals and electrical interconnects.
Top Benefits
About the role
**Location:**Levis, Quebec, CA, G6V 4L2
Business Unit: Creaform
Posting Date: Oct 14, 2025
Job Description:
Are you passionate about technology and customer service? Join a dynamic team where your expertise will make a real difference every day. Here, your role goes far beyond technical support: you'll participate in exciting projects, collaborate with industry professionals, and actively contribute to the evolution of our IT environment.
Here's what we offer:
-
Growth potential.
-
The opportunity to experiment and be creative with a great deal of latitude.
-
Continuing education.
-
A dynamic team of experts.
-
Flexible working hours.
-
New offices close to nature.
-
A dynamic, people-oriented, stimulating, and open-minded company.
-
A wide range of social activities, and much more!
Key responsibilities:
-
Provide Level 1 and 2 technical support to colleagues, on-site or remotely.
-
Manage incidents through our ticketing system efficiently and professionally.
-
Install, configure, and maintain workstations, printers, and software.
-
Diagnose failures and propose sustainable solutions.
-
Document interventions to enrich our knowledge base.
-
Participate in inventory and management of IT equipment.
-
Train new employees on IT tools and processes.
-
Collaborate with the AMETEK support team and other IT departments.
-
Provide emergency support on a fair rotation basis.
-
Enforce company and security policies, including ISO2700.
A few things that will help you settle in at Creaform:
- Experience in technical support or IT customer service.
- Bilingualism (French/English) in spoken and written communication.
- Service-oriented, patient, and able to explain technical concepts in layman's terms.
- Proficiency in Windows, Microsoft 365, Active Directory, and Linux environments.
- Availability evenings and weekends for emergency support and occasional special projects.
- Hold a DEP, DEC, or relevant certification in IT support.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.0 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 21,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK (NYSE:AME) is a component of the S&P 500. Visit www.ametek.com for more information.
About AMETEK
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annualized sales over $7.0 billion.
AMETEK is a leading global provider of industrial technology solutions with approximately 21,000 colleagues across our global network of operating, sales, service, and support locations in 35 countries around the world. Our mission is to solve our customers' most complex challenges with differentiated technology solutions.
The AMETEK Growth Model is embedded within our culture and is made up of our four growth strategies – Operational Excellence, New Product Development, Global and Market Expansion, and Strategic Acquisitions. These growth strategies are complemented by a disciplined focus on cash generation, capital deployment, and talent development. Each element of our Growth Model reinforces the others, creating a powerful and scalable platform to drive long-term, sustainable growth.
AMETEK consists of two operating groups, both with highly differentiated technology and leading positions in niche markets:
• Electronic Instruments Group (EIG) – a leader in the design and manufacturing of advanced analytical, test and measurement instrumentation for aerospace, medical, power, energy, research and industrial markets.
• Electromechanical Group (EMG) – a leader in the design and manufacturing of highly engineered medical components and devices, automation solutions, thermal management systems, specialty metals and electrical interconnects.