###About Us

Millions look to us to progress their careers. We look to you.

Global, culturally diverse, inclusive, and innovative- welcome to AMS, where talent is our world. With over two decades of innovation and expertise, AMS has redefined the landscape of workforce solutions. From pioneering the concept of RPO to continually revolutionising how organisations approach Talent Acquisition, AMS stands as a beacon of excellence in the industry. Millions look to us to progress their careers as taking talent forward is our thing.

Committed, engaged, and inspired, we feel a real sense of belonging, and all have one thing in common: a real passion for talent. Become part of this world and make a difference with us.

###The Role

Our opportunity is your chance to play a crucial role in redefining the world of talent. Interested? Then we would like to talk to you!

The Senior Commercial Manager (SCM) is the commercial conscience and contract custodian for our major outsourcing agreements in a given sector.

The SCM acts as the guardian of margin and risk management. Working closely with the Client Partnering and Client Services leadership teams, the SCM will provide commercial support from implementation to exit, to help prevent contract erosion, reduce contractual risk for AMS and our clients, and create and convert commercial value.

The SCM will also support on, or lead, new logo deals and pre-signature engagements, as and when needed. As a senior member of the commercial team, the SCM is expected to operate with minimal direct supervision and demonstrate the ability to independently lead and conclude negotiations.

This is a hybrid position and will require the individual to work in the AMS office in Toronto Downtown 1 day a week.

###What you will do:

Commercial

• Contracts match the services delivered, and all parties are clear on contracted expectations.
• Opportunities to improve margins are identified and converted, enabling the expected value from each contract to be achieved or exceeded.
• Key commercial and contractual levers are understood by Client Services / Client Partnering teams.
• Goodwill decisions are tracked, reviewed, and their value to clients is demonstrated, along with the proposed end date.

Risk

• Contractual risk is reduced or mitigated through improved ways of working and earlier identification and resolution of risks and issues.
• Accounts have a clear understanding of the process to follow when contractual change is required.
• Contract management tools and protective practices are in place; clarity on when contract changes are and aren’t required.
• Contract documentation is clear and stored correctly with the most up-to-date signed versions.

Relationships

• Governance items that matter to AMS and the client are discussed openly and resolved effectively.
• Internal stakeholders recognize the value provided by this role and consider it a trusted advisor.
• Client relationships are strong and satisfaction is high; disputes due to contract misalignment are minimized.
• The Commercial team is easy to do business with, due to the speed and structure of contractual change, while ensuring AMS’s interests are protected.

Key Responsibilities:

• Review contractual key events and obligations to identify material deviations.
• Identify opportunities to generate value for AMS and our clients and enhance margins (e.g. business development, revenue leakage or scope reviews) and that commercial is present during the moments that matter.
• Partner with Client Partnering and Client Services to create strategies for mitigating contractual risks (quantify, monitor, resolve).
• Support Client Partnering and Client Services through all contractual change, assessing impact, determining when change is required, approving changes, and providing drafting support (liaising with legal as needed).
• Analyze and interpret contracts or related documents.
• Engage directly with clients as needed, including during complex governance conversations or contractual disputes.
• Guide Client Partnering and Client Services Teams on AMS governance and how to engage SME teams to drive growth and business development.
• Support Client Partnering and Client Services during negotiations, leading on complex negotiations.
• Perform revenue leakage assessments and advise where deviations from the CBD exist or are not understood.
• Identify scope creep and goodwill, ensuring measurable monetary values and a plan to realize value.
• Ensure all working at risk is identified and support the contractual change needed to reduce this.
• Develop and provide “top up” contract awareness and commercial training.
• Share insights and best practice from other accounts.
• Update commercial reports and trackers as required.
• Ensure decision makers are aware of the delegation matrix and that it is followed for all new business and change.
• Contribute to the adoption of technologies and standardized global processes including implementation of AI, tools and technologies, best-practice workflows, guidelines and education to enhance efficiency, consistency, and scalability

###What you will bring:

-Prior commercial contract management experience is required. -Complex contract negotiation experience is a must.

• Able to understand commercial language and terminology.

• Rigorous attention to detail, analytical, stakeholder management, business development.

Behavioral Skills

• Strategic Thinking – proficiency level 4
• Risk & Analysis Mitigation – proficiency level 4
• Makes Commercially Considered Decisions – proficiency level 4
• Has Difficult Conversations – proficiency level 4
• Thrives Under Pressure – proficiency level 4
• Commercial Awareness – proficiency level 4
• Influencing – proficiency level 4
• Commercial and Contract Negotiation – proficiency level 4
• Developing Commercial Propositions – proficiency level 3
• Generates Creative Ideas – proficiency level 3
• Learns Quickly – proficiency level 4
• Critical Thinking – proficiency level 4
• Adopts Technology – proficiency level 3

Technical Skills

• Contract Management – proficiency level 4
• MS Excel – proficiency level 3
• Effective Communication – proficiency level 4
• Financial Analysis – proficiency level 3

###Other

What you’ll get in return:

Here at AMS, you have the opportunity to work on projects that integrate across our practice areas, supporting and innovating delivery for our clients. You’ll be part of a team with global capabilities and setting a new direction for us in terms of how we creatively solve our clients’ most pressing talent-related challenges. You can innovate, disrupt and influence with organisations that want to transform their operations and win the war for talent.

What we offer:

AMS offers you career opportunities in every direction you want to explore. We want to help you achieve whatever it is you aspire to – and we’ll give you the flexibility to allow you to give just as much attention to what’s important to you outside of work.

• Full training and support
• Stretching, challenging work
• A vibrant, diverse, and collaborative culture
• Flexible working – home/hybrid/in-office working available
• A competitive reward and benefits package - The opportunity to embark on a recruitment career with one of the world’s leading recruitment companies
• Employee Resource Groups, including LGBTQ+ Allies, Hispanic, Veterans, Black Employee Network, Women's groups, and more

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Please let us know of any reasonable adjustments or accommodations you require during the recruitment process by emailing our team at talentacquisition.generalenquiries@weareams.com

##Details

####Reference

AMS29159

####Closing

23/03/2026

####Location

Canada, Toronto

####Schedule

Full Time

####Business area

Sales and Business Development

####Sector

Professional Business Services

####Employment Type

Permanent