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Guest Attendant

Accor8 days ago
Richmond, BC
$31/hourly
Mid Level
Full-Time

Top Benefits

Inclusive, empowering workplace culture
Great Place to Work® Canada award
Complimentary duty meals in dining room

About the role

Company Description

Why work for Fairmont Vancouver Airport?

Steps away from the airline gates, Fairmont Vancouver Airport offers 386 beautifully appointed accommodations and is the only hotel located within Vancouver International Airport. Our guest rooms and suites are spacious with soundproofed, floor-to-ceiling windows and unobstructed views of the airport runways and North Shore Mountains. Newly renovated, Fairmont Gold rooms are located on the top floor of the hotel with access to first class service and amenities, including the exclusive Fairmont Gold Lounge.

What's in it for you?

  • An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
  • The only luxury hospitality group to be awarded Great Place to Work® Canada
  • The opportunity to have fun at work alongside passionate hoteliers
  • The opportunity to live, work and play across the world through our employee travel and internal transfer programs
  • Complimentary duty meal in our colleague dining room
  • Complimentary hotel stay for two through our BE OUR GUEST program
  • Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
  • Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and DEI Committees
  • A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
  • A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
  • 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
  • Full hourly wage of $30.80 following the successful completion of your probationary period

Job Description

Have an eye for detail, noticing what others might not, with exceptional cleaning skills? As Housekeeping Guest Attendant, you will take ownership of guest rooms, ensuring our guests are provided with a clean, comfortable space, and be a part of creating memorable experiences for them.

  • Clean all assigned guestrooms to standard including dusting, making beds, used linen removal from rooms, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
  • Take initiative to add a personalized experience for the guest
  • Take ownership of guests’ privacy and belongings, while ensuring exceptional service
  • Sign in and out master keys daily
  • Maintain proper usage of cleaning supplies and equipment
  • Update and record all cleaned rooms
  • Return and properly tag all lost and found articles in the Housekeeping Office
  • Report necessary maintenance items
  • Other duties as assigned

Qualifications

Your experience and skills include:

  • Previous housekeeping experience is an asset
  • Excellent organization skills and time management
  • Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
  • Ability to anticipate and focus attention on guest needs, being professional and welcoming

Physical aspects of the position include but are not limited to the following:

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 40+ lbs
  • Frequent kneeling, pushing, pulling, lifting

Additional Information

**Visa Requirements:**Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

**Our commitment to Diversity & Inclusion:**We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

About Accor

Hospitality
10,000+

We are Accor

We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.

We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.

Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.