Enforcement Officer - Smith Falls
About the role
The Enforcement Officer ensures that all parking rules are followed without exception. The Parking Enforcement Officer must ensure we consistently meet the client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue. Will complete monthly audits and report back any issues found on the site when patrolling
Schedule
One hour of enforcement three days a week at the Smith Falls Via Rail station located at 46 Union St, Smiths Falls, ON K7A 5C4. Flexible on when that hour is performed. 3 hours per week.
Responsibilities
Patrol an assigned area Issue warnings and quotes for illegally parked vehicles (using LPR vehicle system) Identify vehicles in violation of parking codes Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles Observe and report hazardous conditions such as replacement of unsafe signage within lot, etc. Prepare and maintain required records, records of parking enforcement, operational records and records of quoted quotations Maintain assigned equipment and supplies such as hand-held computers, quote book, etc. Provide information to the public regarding parking regulations and facilities Inform the public about policies, services or procedures Identify stolen, and counterfeit parking permits Duties as assigned by manager
Qualifications
Excellent interpersonal and customer service skills Cautious and courteous driver, with a valid full provincial drivers license and a clean driving record Confidence in problem solving and ability to manage stressful situations Ability to clearly and accurately communicate both written and verbally Ability to work efficiently under pressure in a fast-paced environment Basic knowledge of handheld computer, personal computer (Windows XP/Mobile) and mobile phone features
Assets
Enthusiasm for on-going learning, coaching, and training Results-oriented individual with a concern for accuracy and customer relations Exceptional time management and organizational capabilities Flexible schedule and ability to work evenings and weekends if necessary
#IPC2
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, and accommodations are available upon request in relation to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview
Not the right fit? Search for Enforcement Officer jobs in Smiths Falls, Ontario, Canada
About Indigo Park Canada
Parking is changing. We're helping Canada move with it.
Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.
For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.
Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.
As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.
Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.
Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.
Similar Jobs
Enforcement Officer - Smith Falls
About the role
The Enforcement Officer ensures that all parking rules are followed without exception. The Parking Enforcement Officer must ensure we consistently meet the client’s expectations by providing excellent customer service. They are also the ambassador for the company as well as the venue. Will complete monthly audits and report back any issues found on the site when patrolling
Schedule
One hour of enforcement three days a week at the Smith Falls Via Rail station located at 46 Union St, Smiths Falls, ON K7A 5C4. Flexible on when that hour is performed. 3 hours per week.
Responsibilities
Patrol an assigned area Issue warnings and quotes for illegally parked vehicles (using LPR vehicle system) Identify vehicles in violation of parking codes Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles Observe and report hazardous conditions such as replacement of unsafe signage within lot, etc. Prepare and maintain required records, records of parking enforcement, operational records and records of quoted quotations Maintain assigned equipment and supplies such as hand-held computers, quote book, etc. Provide information to the public regarding parking regulations and facilities Inform the public about policies, services or procedures Identify stolen, and counterfeit parking permits Duties as assigned by manager
Qualifications
Excellent interpersonal and customer service skills Cautious and courteous driver, with a valid full provincial drivers license and a clean driving record Confidence in problem solving and ability to manage stressful situations Ability to clearly and accurately communicate both written and verbally Ability to work efficiently under pressure in a fast-paced environment Basic knowledge of handheld computer, personal computer (Windows XP/Mobile) and mobile phone features
Assets
Enthusiasm for on-going learning, coaching, and training Results-oriented individual with a concern for accuracy and customer relations Exceptional time management and organizational capabilities Flexible schedule and ability to work evenings and weekends if necessary
#IPC2
The composition of Indigo's workforce reflects a wide variety of ages, profiles, and roles. We maintain and promote this openness through a policy of equal opportunities and fight against all forms of discrimination in hiring and in work relationships. Applications from various groups are welcomed and encouraged. Every person has a right to equal treatment with respect to employment or discrimination, and accommodations are available upon request in relation to employment and materials.
We thank all applicants for their interest in this position. However, due to the high volume of applicants, we will only be contacting candidates selected for an interview
Not the right fit? Search for Enforcement Officer jobs in Smiths Falls, Ontario, Canada
About Indigo Park Canada
Parking is changing. We're helping Canada move with it.
Indigo Park Canada is Canada's largest parking management company, operating more than 1,200 parking facilities and nearly 350,000 parking spaces across 95 cities.
For over 40 years, we've partnered with property owners, municipalities, healthcare organizations, airports, universities, and commercial real estate leaders to create smarter parking and mobility solutions.
Our approach combines local expertise, innovative technology, and data-driven decision-making to improve operations, enhance customer experiences, and maximize asset performance.
As part of the global Indigo Group, our team of 1,400+ professionals is helping shape the future of parking through digital innovation, EV charging infrastructure, mobility solutions, and operational excellence.
Whether you're looking to improve parking performance, modernize your operations, or create a better parking experience, we're here to help.
Follow us for insights on parking and mobility, industry trends, innovative solutions, and perspectives from the people shaping the future of parking across Canada.