Top Benefits
Equity for all employees
Medical, dental, vision coverage
401(k) retirement plan
About the role
Who you are
- The ideal candidate will have a proven track record of aligning cross-functional teams, improving operational workflows, and scaling business systems to deliver customer value and organizational success
- Experience: 5+ years in GTM, sales operations, revenue operations, customer operations, or related roles within a SaaS or high-growth technology company
- Technical Expertise: Proficiency in Salesforce and HubSpot required; preferred in ChurnZero, Salesloft, ZoomInfo, Monday.com, and similar GTM tools
- Strategic Thinking: Proven ability to design, implement, and scale go-to-market strategies and processes
- Data-Driven Approach: Strong analytical skills with a focus on metrics, reporting, and actionable insights
- Process Optimization: Demonstrated experience in developing and optimizing workflows across sales, marketing, and customer success
- Leadership & Collaboration: Exceptional leadership, stakeholder management, and cross-functional collaboration skills
- Tool & Technology Knowledge: Experience integrating AI and emerging technologies into operations
- Communication: Excellent communication skills with the ability to convey complex ideas to diverse audiences
- Project Management: Ability to manage multiple projects, prioritize initiatives, and meet deadlines in a fast-paced environment
- Bachelor’s Degree in business, operations, or a related field
What the job involves
- The Director, GTM (Go-to-Market) Operations will play a pivotal role in driving operational excellence, strategic alignment, and measurable growth across the organization’s sales, marketing, customer success, and partner functions
- Reporting to the Chief Revenue Officer (CRO), this individual will design, optimize, and oversee processes, tools, and metrics that enable efficient execution of our go-to-market strategies
- GTM Strategy Development: Partner with leadership to design and implement scalable go-to-market strategies that drive revenue growth, improve customer satisfaction, and align with business objectives
- Process Optimization: Identify and improve workflows across sales, marketing, and customer success to enhance efficiency and productivity
- Sales Enablement: Develop and maintain GTM playbooks, training programs, and tools to support the success of sales teams. Ensure alignment between sales and marketing initiatives
- Performance Metrics & Reporting: Track, analyze, and report on key GTM metrics such as pipeline health, sales performance, customer acquisition cost, and retention rates
- Forecasting & Planning: Lead forecasting processes, territory planning, and resource allocation to ensure accurate and data-driven business decisions
- Contract & Compensation Management: Optimize contract lifecycle processes, manage compensation programs, and support quoting workflows for efficiency
- Systems & Tools Management: Oversee the administration and optimization of GTM tools and platforms, including Salesforce (SFDC), HubSpot, Clay, Regie.ai, Salesloft, ZoomInfo, and Asana. Drive system hygiene, reporting, and automation
- Cross-Functional Collaboration: Serve as a bridge between sales, marketing, product, and customer success teams to align initiatives, resolve operational challenges, and drive consistent execution
- Budget Management: Manage GTM operations budgets, providing oversight for spend allocation, ROI analysis, and cost optimization
- Training & Development: Create and oversee onboarding programs, training schedules, and materials to enable team readiness and continuous improvement
- Insights & Analysis: Conduct win/loss analysis, customer feedback reviews, and competitive research to uncover opportunities for improvement and growth
Benefits
- The Usuals: We offer equity for everyone. Medical, dental, vision covered, 401k, short and long-term disability, and life insurance
- Work-life synergy: We take time off and flexibility seriously. Our team is fully remote all across the US, enjoys unlimited PTO, and is entitled to 12 weeks of parental leave
- Mission driven team: We are a team of experts and dedicated professionals—but more than that, we are a diverse group of individuals who support one another in our work and in our mission
- Transparent culture: With bi-weekly business updates, an open-door policy with the executive team, a fireside chat series with our board and other stakeholders, we make sure that everyone on the team has access to what’s going on throughout the company
- Social & supportive environment: We work hard to ensure that Finite State is a fun, comfortable place to work no matter your background. Teams work together to ensure that everyone feels supported and has their needs met, and our vibrant social calendar gives us a myriad of opportunities to kick back and have a good time
About Finite State
Computer and Network Security
51-200
We enable product security teams – the guardians of the connected world – to protect the devices we rely on every day through market-leading software threat, vulnerability, and risk management.
Finite State is the leading provider of product cyber security solutions for connected devices and embedded systems, including IoT, medical devices, and OT/ICS.
Top Benefits
Equity for all employees
Medical, dental, vision coverage
401(k) retirement plan
About the role
Who you are
- The ideal candidate will have a proven track record of aligning cross-functional teams, improving operational workflows, and scaling business systems to deliver customer value and organizational success
- Experience: 5+ years in GTM, sales operations, revenue operations, customer operations, or related roles within a SaaS or high-growth technology company
- Technical Expertise: Proficiency in Salesforce and HubSpot required; preferred in ChurnZero, Salesloft, ZoomInfo, Monday.com, and similar GTM tools
- Strategic Thinking: Proven ability to design, implement, and scale go-to-market strategies and processes
- Data-Driven Approach: Strong analytical skills with a focus on metrics, reporting, and actionable insights
- Process Optimization: Demonstrated experience in developing and optimizing workflows across sales, marketing, and customer success
- Leadership & Collaboration: Exceptional leadership, stakeholder management, and cross-functional collaboration skills
- Tool & Technology Knowledge: Experience integrating AI and emerging technologies into operations
- Communication: Excellent communication skills with the ability to convey complex ideas to diverse audiences
- Project Management: Ability to manage multiple projects, prioritize initiatives, and meet deadlines in a fast-paced environment
- Bachelor’s Degree in business, operations, or a related field
What the job involves
- The Director, GTM (Go-to-Market) Operations will play a pivotal role in driving operational excellence, strategic alignment, and measurable growth across the organization’s sales, marketing, customer success, and partner functions
- Reporting to the Chief Revenue Officer (CRO), this individual will design, optimize, and oversee processes, tools, and metrics that enable efficient execution of our go-to-market strategies
- GTM Strategy Development: Partner with leadership to design and implement scalable go-to-market strategies that drive revenue growth, improve customer satisfaction, and align with business objectives
- Process Optimization: Identify and improve workflows across sales, marketing, and customer success to enhance efficiency and productivity
- Sales Enablement: Develop and maintain GTM playbooks, training programs, and tools to support the success of sales teams. Ensure alignment between sales and marketing initiatives
- Performance Metrics & Reporting: Track, analyze, and report on key GTM metrics such as pipeline health, sales performance, customer acquisition cost, and retention rates
- Forecasting & Planning: Lead forecasting processes, territory planning, and resource allocation to ensure accurate and data-driven business decisions
- Contract & Compensation Management: Optimize contract lifecycle processes, manage compensation programs, and support quoting workflows for efficiency
- Systems & Tools Management: Oversee the administration and optimization of GTM tools and platforms, including Salesforce (SFDC), HubSpot, Clay, Regie.ai, Salesloft, ZoomInfo, and Asana. Drive system hygiene, reporting, and automation
- Cross-Functional Collaboration: Serve as a bridge between sales, marketing, product, and customer success teams to align initiatives, resolve operational challenges, and drive consistent execution
- Budget Management: Manage GTM operations budgets, providing oversight for spend allocation, ROI analysis, and cost optimization
- Training & Development: Create and oversee onboarding programs, training schedules, and materials to enable team readiness and continuous improvement
- Insights & Analysis: Conduct win/loss analysis, customer feedback reviews, and competitive research to uncover opportunities for improvement and growth
Benefits
- The Usuals: We offer equity for everyone. Medical, dental, vision covered, 401k, short and long-term disability, and life insurance
- Work-life synergy: We take time off and flexibility seriously. Our team is fully remote all across the US, enjoys unlimited PTO, and is entitled to 12 weeks of parental leave
- Mission driven team: We are a team of experts and dedicated professionals—but more than that, we are a diverse group of individuals who support one another in our work and in our mission
- Transparent culture: With bi-weekly business updates, an open-door policy with the executive team, a fireside chat series with our board and other stakeholders, we make sure that everyone on the team has access to what’s going on throughout the company
- Social & supportive environment: We work hard to ensure that Finite State is a fun, comfortable place to work no matter your background. Teams work together to ensure that everyone feels supported and has their needs met, and our vibrant social calendar gives us a myriad of opportunities to kick back and have a good time
About Finite State
Computer and Network Security
51-200
We enable product security teams – the guardians of the connected world – to protect the devices we rely on every day through market-leading software threat, vulnerability, and risk management.
Finite State is the leading provider of product cyber security solutions for connected devices and embedded systems, including IoT, medical devices, and OT/ICS.