Our team is highly skilled, passionate about our community, and we care. Let’s grow together.

Who We Are

In Whitby, we are dedicated to our work, our community, and each other. We work hard, we have fun, and we celebrate our successes.

The Town of Whitby is a community in transformation that is located in the heart of Durham Region in the eastern Greater Toronto Area. Whitby is the second-largest municipality in the region and one of the fastest-growing communities in Canada. Located on Lake Ontario and only an hour east of Toronto, the population of Whitby is expected to grow from 140,000 to more than 200,000 by 2031. Whitby’s Official Plan has been updated to establish new directions for Whitby’s planned growth and development; the protection of our natural and built environments; urban design intensification; sustainability; community improvement; and, new employment within this time frame.

The Town of Whitby combines a small town atmosphere with the sophistication and amenities of a larger urban centre. Whitby boasts two beautiful heritage downtowns, one of the finest recreational harbours with an award-winning marina, year round sports and recreation activities, parks, trails, and a robust arts and culture scene, all of which are part of the extraordinary amenities that Whitby residents enjoy every day.

Whitby has an exciting and aspiring future, with a community that is welcoming, growing and transforming. On our team, you can expect to make a difference through your work and have a direct impact on shaping our growing community. Creating an inclusive environment where employees experience job satisfaction and have rewarding careers is important to us. We live our values and foster a culture of collaboration, accountability, respect and engagement where people enjoy coming to work.

The Town of Whitby is a hybrid organization. This means staff are empowered to do their best work from various locations, as appropriate for the position.

We want to be the preferred employer for the most talented people who care about the Town of Whitby, and are excited and proud to serve our vibrant community.

Let’s grow together.

What You Will Get To Do

The successful candidate will have a positive impact on our corporate culture by demonstrating the Town’s CARE core values (Collaborative, Accountable, Respectful, Engaged) through daily interactions with individuals at all levels of the organization, external contacts and elected officials. By effectively building positive rapport and relationships both internally and externally, the successful candidate will help us achieve our mission that together we deliver services that make a difference in our community.

Reporting to the Supervisor of Plans Examination, the Permit Coordinator is responsible for receiving, dating, accepting and refusing all building permit applications, including:

• helping customers apply or inquire about obtaining a building permit and if they need to discuss further with Plans Examiner and/or Senior Plans Examiner
• determining the type of permit, the fees, accepting or refusing the building permit applications (in person and/or electronic submission) on behalf of the Chief Building Official in accordance with Section 1.3 of the Ontario Building Code;
• requesting from the building permit applicant to sign the incomplete building permit application;
• issuing building permits;
• coordinating the building permit and job copy drawings pick up;
• inform the building permit applicant about the inspection processes, type of inspections and how to book the mandatory building inspections;
• maintaining accurate records of all approved permits, and prepare documents for scanning;
• responding to customer Inquiries;
• responding to customers via phone, email and in-person;
• educating the public on the permit application process;
• coordinating document pick up;
• liaising with Officials, Internal and External Agencies and Contractors; and
• other duties as assigned

Who You Are

Our Planning and Development team is looking for a self-motivated, solutions-oriented team player who takes initiative and thrives in a team environment. You use your organizational skills and abilities to plan, initiate, organize and prioritize work, and to deal effectively with multiple projects/demands, conflicting priorities, pressures and deadlines.

You clearly convey your thoughts, both in writing and verbally. You listen attentively and ask questions for clarification and understanding. You build effective relationships with all people; up, down and sideways, inside and outside of the Corporation. Using sound judgment, you demonstrate tact, diplomacy and sound discretion when working with a broad range of co-workers and customers.

What You Bring To Our Team

As the successful applicant, you must possess:

• a diploma in Public Administration, Public Services or Business Administration;
• Minimum Provincial Qualifications (BCIN) from the Ministry of Municipal Affairs and Housing in: General Legal and House
• familiarity with the AMANDA system and experience in paperless systems (Bluebeam); and
• a minimum of three (3) years related experience, preferably in a municipal environment.

What We Offer You

• A comprehensive benefits and pension program to ensure that your total compensation package addresses both your work and life needs.

Salary Range/Hourly rate:

$30.26 - $37.84

Hybrid information:

Frontline

Hours:

Current shift schedule: Monday to Friday, 8:30 a.m. – 4:30 p.m., 35 hours per week. Hours of work may be subject to change, shifts may be scheduled between the hours of 6:00 a.m. and 9:00 p.m., Monday to Saturday.

Closing Date:

August 28, 2025

Our commitment to Inclusion, Diversity, Equity, and Antiracism
At the Town of Whitby, we view holistic inclusion as the pathway to achieving healthy relationships, inclusive excellence and fostering a culture where everyone can thrive. We acknowledge our history—the good and the bad, promote social justice and address discrimination and inequities. We strive to create a workplace that encourages you to always bring your authentic self to work.

Equal Employment Opportunity Statement
The Town of Whitby is an Affirmative Action/Equal Opportunity Employer. Applications from women and minority candidates are strongly encouraged. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Accommodation
The Town of Whitby is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

We thank all applicants and advise that only those selected for further consideration will be contacted.

Personal information provided is collected under the authority of The Municipal Act, 2001 and the Municipal Freedom of Information and Protection of Privacy Act.