Client Care (Reception) - Kitsilano Animal Clinic
Top Benefits
About the role
Welcome, we're thrilled you are considering joining the highly skilled team at Kitsilano Animal Clinic Learn More Kitsilano Animal Clinic (kitsilanoanimalclinic.ca) is located in Vancouver, BC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment. About the Role Our ideal Client Care Specialist/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Why Join The Kitsilano Team? A Supportive, Collaborative Team: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence. Flexibility and Work-life Balance: We understand the importance of life outside of work. Our ideal candidate will be working 20 hours a week. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit. Professional Growth: Access to a continuing education platform, to develop your veterinary skills. What The Role Can Offer Competitive Base Salary Comprehensive benefits include: medical, dental & life insurance Flexible Schedule Vacation & Paid Time Off Pay Rate: $19.00 - $21.00 The VetCare Community Benefits A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members. A community wide social platform Recognition programs Access to our veterinary learning platform About VetCare VetCare (vet-care.ca) is a 100% Canadian-owned acquirer and operator of veterinary practices, based in Vancouver with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.
Not the right fit? Search for Client Care jobs in Vancouver, British Columbia, Canada
About VetCare Canada
👋Nice to meet you! We’re VetCare. Our Canada-wide community of veterinary practices is taking a new approach to vet med. How? By blending the personal touch of private practice with the support and resources of a greater collective.
While our veterinary professionals swap notes, expand their skills, and give a personalized spectrum of care to every pet, our business side handles the boring behind-the-scenes stuff like hiring, payroll and other admin duties.
That’s why we’re here — to make sure everything runs smoothly so our talented DVMs, RVTs, VTs and other team members can focus on what matters: the medicine. Sound good? Then let's get started.🍁♥️
WHY WORK WITH US?
💪Strong Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.
🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.
🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.
Join us to practice world-class medicine in a supportive environment—plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)
Similar Jobs
Client Care (Reception) - Kitsilano Animal Clinic
Top Benefits
About the role
Welcome, we're thrilled you are considering joining the highly skilled team at Kitsilano Animal Clinic Learn More Kitsilano Animal Clinic (kitsilanoanimalclinic.ca) is located in Vancouver, BC. We are committed to the highest standards of patient care, providing medicine and surgery in a unique, collaborative environment of compassionate and friendly professionals. Our team values work/life balance, offering flexible schedules and a vibrant work environment. About the Role Our ideal Client Care Specialist/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests. Why Join The Kitsilano Team? A Supportive, Collaborative Team: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence. Flexibility and Work-life Balance: We understand the importance of life outside of work. Our ideal candidate will be working 20 hours a week. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit. Professional Growth: Access to a continuing education platform, to develop your veterinary skills. What The Role Can Offer Competitive Base Salary Comprehensive benefits include: medical, dental & life insurance Flexible Schedule Vacation & Paid Time Off Pay Rate: $19.00 - $21.00 The VetCare Community Benefits A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members. A community wide social platform Recognition programs Access to our veterinary learning platform About VetCare VetCare (vet-care.ca) is a 100% Canadian-owned acquirer and operator of veterinary practices, based in Vancouver with passionate team members across Canada. Our commitment to care is at the heart of what we do, from guiding our talented medical and operations teams, supporting practice owners through seamless transitions, and providing the highest quality of care to patients through our community-focused practices.
Not the right fit? Search for Client Care jobs in Vancouver, British Columbia, Canada
About VetCare Canada
👋Nice to meet you! We’re VetCare. Our Canada-wide community of veterinary practices is taking a new approach to vet med. How? By blending the personal touch of private practice with the support and resources of a greater collective.
While our veterinary professionals swap notes, expand their skills, and give a personalized spectrum of care to every pet, our business side handles the boring behind-the-scenes stuff like hiring, payroll and other admin duties.
That’s why we’re here — to make sure everything runs smoothly so our talented DVMs, RVTs, VTs and other team members can focus on what matters: the medicine. Sound good? Then let's get started.🍁♥️
WHY WORK WITH US?
💪Strong Leadership: We prioritize effective leadership that empowers our teams to thrive. Our training programs emphasize psychological safety and shared purpose, helping you excel in providing top-notch care.
🌱Tailored Mentorship: We’re committed to your growth, offering personalized coaching and resources for RVT tuition, specialized training, and hands-on skills development. Our mentorship ensures you have the support you need for continuous learning.
🧩Distinctive Culture: Each practice has its own unique vibe, but all share our core values. With a pulse survey showing 97% of team members feel valued, you’ll find strong coworker relationships and opportunities for community involvement.
Join us to practice world-class medicine in a supportive environment—plus, we have the cutest pets around, no bias here! (Okay...maybe a little.)