Truthfulness | Fairness | Value | Loyalty

At Western Financial Group, we take pride in being one of Canada's largest insurance brokers. Our strength lies in our incredible team of over 2,200 dedicated professionals, spread across 180+ locations nationwide. Together, we create a supportive and collaborative environment that has earned us the recognition of one of Forbes Canada’s Best Employers.

Discover a workplace where your well-being is a priority, and your contributions make a real difference. With competitive benefits, a strong community focus, and a commitment to work-life balance, Western is not just a place to work, it's a place to thrive!

Join our team and experience the Western difference – where caring for our customers, communities and team members is our passion!

Digital Insurance Broker

As Digital Personal Lines Insurance Broker, you are a key player in supporting our personal lines sales representatives and driving sales. Every day you will build lasting relationships with our customers, both internal and external.

Here is what a typical day looks like

• Assist our customers with their daily insurance needs via phone, in person and by email and through our front-line sales team.

• Support the Account Executive in the administration of their personal book of business

• Manage queries and up-selling of products to new and existing clients

• Follow up on all client accounts to resolve outstanding activities

• Remain up to date on product knowledge and build relationships with insurance providers

• Continue self-development through industry and training and other courses

• Knowledge of each Insurance Company’s products, endorsements, packages and payment plans

The value you bring

• Experience supporting sales targets as an individual and as a team

• Well versed in navigating multiple computer programs as once

• General Insurance Level 1 is required, General Level 2 License is preferred

• Opportunity to be involved in industry related associations and your community

• Preferred understanding of commercial policy wordings/coverage’s

• Strong communication skills, both written and verbal

• Working experience in EPIC an asset

Hours: Full Time, Permanent - Availability to work a total of 37.5 hours/week within Digital Sales team operating hours: Monday - Friday 9:00am - 8:00pm and Rotational Weekends 9:00am - 5:00pm

Location: Remote in Canada

Salary Range: $50,000 - $65,000

Requisition #: 82283

At Western, we prioritize the well-being of our employees and are committed to fostering an inclusive environment that values diversity within our communities. We strive to create a workplace that is accessible, equitable, and supportive, ensuring that all team members feel valued and can thrive in their roles. As an equal opportunity employer, we welcome applicants from all backgrounds, and we encourage individuals to apply even if their experience does not fully meet all the criteria listed.

If you need assistance or have questions about requesting reasonable accommodation, please feel free to reach out to us at any time during the hiring process by contacting our Talent Acquisition team at talent.acquisition@westernfg.ca or reviewing Careers Page on our website.

We value our employees and offer programs that enhance their lives. Eligible employees receive 3 weeks' vacation, 14 wellness days, company matching investment and savings programs, and 100% employer-paid group benefits.

For over 20 years, community support has been integral to our culture through the Western Financial Group Communities Foundation**.**