Homeowner Services Administrative Coordinator - Year-Round
Top Benefits
About the role
Flex Year Round
WHAT’S IN IT FOR ME?
- Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
- Save on meals across resort restaurants and cafés, including Starbucks.
- Receive exclusive discounts at all Blue Mountain-owned retail stores.
- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
- Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
HOURLY RATE – Starts at $21.43 FLEX, YEAR-ROUND Potential For Health And Dental Benefits EXPECTED HOURS:
- Average of 3 shifts per week (some weekends required)
- 8:30am to 5:00pm
WHAT DO WE NEED FROM YOU? The Administrative Coordinator is part of the Homeowner Services team, and exemplifies our culture of creating revolutionary guest experiences, contributing positively toward uniting the team around purpose and fun.
The purpose of this role is to act as a liaison for Homeowners to connect them with Blue Mountain services and resources in areas like Housekeeping, Maintenance and Accounting.
- Addressing inquiries and concerns in a courteous, professional manner, while providing exceptional customer service and follow-up.
- Communicating with homeowners regularly about requests, reservations, complaints, resort questions and loyalty program.
- Managing and maintaining homeowner reservations in operating software (SMS and Owner Relations).
- Maintaining accurate and up-to-date homeowner records, files, and databases (electronic and hard copy).
- Preparing and distributing correspondence, invoices, payments, and updates related to resort news, events, and promotions to homeowners.
WHAT DO WE NEED FROM YOU?
- Minimum of 2 years’ experience in Lodging/ Hospitality, Guest Services, Real Estate or Property Management
- Exceptional customer service skills; energetic, friendly, cheerful attitude
- Professional, high level of written and verbal communication skills
- Intermediate computer knowledge; Word, excel, and outlook essential
- Knowledge of SMS and Owner Relations software an asset
- This role is being posted to fill a vacant position
AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE Blue Mountain Resort Company Overview Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
Alterra Company Overview Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
About Blue Mountain Resort
Blue Mountain is Ontario's largest four season resort nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. With thousands of yearly visitors, 43 ski and snowboard trails, and over 30km of hiking trails, there's no shortage of fun all around our mountain. Visit us to explore our welcoming pedestrian village, our summer Adventure Park with over 15 outdoor summer activities, or our over 365 acres of skiable terrain in the winter.
As a proud member of Alterra Mountain Company, we are driven by a commitment to excellence and have a passion for creating an environment where life-long memories are made. Whether you're seeking a seasonal job or year-round career, Blue provides the platform for you to succeed. Here, your office can be the ski hill or hiking trail, and your colleagues become lifelong friends who share in your passions. Blue offers more than just tasks and shifts- it's about building connections and working in a space where you can thrive both personally and professionally.
We are consistently searching for talented people to join our seasonal or year-round teams. For a full list of employee benefits, including free skiing for you and your crew, career advancement opportunities, and student support programs, please visit our website to apply today.
Similar jobs you might like
Homeowner Services Administrative Coordinator - Year-Round
Top Benefits
About the role
Flex Year Round
WHAT’S IN IT FOR ME?
- Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
- Save on meals across resort restaurants and cafés, including Starbucks.
- Receive exclusive discounts at all Blue Mountain-owned retail stores.
- Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
- Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
HOURLY RATE – Starts at $21.43 FLEX, YEAR-ROUND Potential For Health And Dental Benefits EXPECTED HOURS:
- Average of 3 shifts per week (some weekends required)
- 8:30am to 5:00pm
WHAT DO WE NEED FROM YOU? The Administrative Coordinator is part of the Homeowner Services team, and exemplifies our culture of creating revolutionary guest experiences, contributing positively toward uniting the team around purpose and fun.
The purpose of this role is to act as a liaison for Homeowners to connect them with Blue Mountain services and resources in areas like Housekeeping, Maintenance and Accounting.
- Addressing inquiries and concerns in a courteous, professional manner, while providing exceptional customer service and follow-up.
- Communicating with homeowners regularly about requests, reservations, complaints, resort questions and loyalty program.
- Managing and maintaining homeowner reservations in operating software (SMS and Owner Relations).
- Maintaining accurate and up-to-date homeowner records, files, and databases (electronic and hard copy).
- Preparing and distributing correspondence, invoices, payments, and updates related to resort news, events, and promotions to homeowners.
WHAT DO WE NEED FROM YOU?
- Minimum of 2 years’ experience in Lodging/ Hospitality, Guest Services, Real Estate or Property Management
- Exceptional customer service skills; energetic, friendly, cheerful attitude
- Professional, high level of written and verbal communication skills
- Intermediate computer knowledge; Word, excel, and outlook essential
- Knowledge of SMS and Owner Relations software an asset
- This role is being posted to fill a vacant position
AUTHENTICITY | EMPOWERMENT | COLLABORATION | PURPOSE Blue Mountain Resort Company Overview Blue Mountain Resort is Ontario’s largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.
Alterra Company Overview Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.
Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.
About Blue Mountain Resort
Blue Mountain is Ontario's largest four season resort nestled on the shores of Georgian Bay, located 90 minutes north of Toronto. With thousands of yearly visitors, 43 ski and snowboard trails, and over 30km of hiking trails, there's no shortage of fun all around our mountain. Visit us to explore our welcoming pedestrian village, our summer Adventure Park with over 15 outdoor summer activities, or our over 365 acres of skiable terrain in the winter.
As a proud member of Alterra Mountain Company, we are driven by a commitment to excellence and have a passion for creating an environment where life-long memories are made. Whether you're seeking a seasonal job or year-round career, Blue provides the platform for you to succeed. Here, your office can be the ski hill or hiking trail, and your colleagues become lifelong friends who share in your passions. Blue offers more than just tasks and shifts- it's about building connections and working in a space where you can thrive both personally and professionally.
We are consistently searching for talented people to join our seasonal or year-round teams. For a full list of employee benefits, including free skiing for you and your crew, career advancement opportunities, and student support programs, please visit our website to apply today.