Senior Project Manager, Microsoft 365
About the role
Temporary Full Time assignment for approximately 12 months. This is an opportunity to take on a high-impact role at the intersection of technology and health care modernization. As Senior Project Manager, Microsoft 365 (M365), you’ll be the trusted advisor and project lead for initiatives that influence organizational change. Collaborating with teams across Sinai Health, including frontline staff, operational leaders, and senior executives you’ll help ensure M365 tools meet their day-to-day needs. The difference you make will be seen in how teams communicate and care for patients. Your work will deliver real change that contributes to an improved patient experience.
Is this you? Are you experienced in managing large M365 deployments, with a strong understanding of how to connect its many tools to meet real-world needs? This role gives you the opportunity to leverage your technical expertise in areas such as Exchange migrations, Teams enablement, SharePoint, or OneDrive adoption, to drive project delivery that aligns with the unique needs of a health care environment. Navigating the complexities of these systems while maintaining security and compliance through other tools is crucial. Leveraging your proficiency in Project Management Body of Knowledge (PMBOK) methodologies, including Agile, you’ll be trusted to guide projects with confidence.
You are someone who thrives in environments that require diplomacy and tenacity to keep multiple priorities moving forward. Balancing the needs of different internal teams and leaders with a calm, professional approach comes naturally to you. Your strong leadership and communication skills help you build consensus and ensure everyone stays aligned. This ensures that technical solutions are adopted with confidence and fully supported by those who use them every day.
If you are a strategic thinker who understands how to align project outcomes with shifting organizational priorities, this role will be rewarding. Anticipating needs and solving problems before they arise is how you keep work moving forward smoothly. Change management comes naturally to you, and you’re always focused on helping teams adapt confidently to new ways of working. These skills will directly contribute to smoother transitions for our teams as they integrate M365 into their workflows.
About This Team The Digital Health Project Management Office at Sinai Health is a high-performing, collaborative team that supports enterprise-wide transformation through the planning and execution of digital and strategic initiatives. We partner with departments across the organization—including clinical programs, People and Culture, Finance, Research, and Operations—to deliver more than 20 corporate projects each year. Our work directly supports staff and leadership by improving digital workflows, enhancing systems, and advancing innovation, all of which contribute to better patient care and organizational excellence. With a mix of experienced PMs, junior staff, and learners, our team thrives in a fast-paced environment where action, collaboration, and strategic alignment are key.
In This Role You Will
- Lead the end-to-end delivery of M365-related projects, including planning, resourcing, risk management, execution, and transition to operations
- Coordinate with technical teams on M365 architecture, configuration, and deployment
- Partner with organizational leaders to define project scope, objectives, and success criteria
- Develop and maintain detailed project plans, timelines, budgets, and resource allocations
- Identify and mitigate project risks and issues, escalating when necessary
- Ensure alignment with Digital Health governance, security, and compliance requirements
- Oversee user adoption initiatives, including communications, training, and support
- Manage stakeholder expectations and provide regular status updates to executive sponsors
- Support change management and drive business engagement throughout the project lifecycle
- Coordinate post-deployment support, monitoring, and continuous improvement
- Ensure M365 solutions comply with organizational privacy, security, and retention policies specific to healthcare
- Collaborate with clinical stakeholders, clinical informatics, and privacy officers to align M365 functionality with clinical and patient care requirements
- Support change management for clinical and administrative teams, considering patient safety, workflow impact, and adoption risk factors
- Perform other duties related to the position as required
Job Requirements Mandatory
-
Bachelor’s degree in health sciences, health informatics, information technology, business, or related field
-
5–10 years of IT project management experience
-
3+ years leading M365 or cloud productivity suite projects
-
Experience leading migrations from on-premises environments to M365 (e.g. Exchange to Exchange Online, file shares to SharePoint/OneDrive)
-
Project Management Professional (PMP) certification is mandatory or expected within two years
Preferred
- Projects in Controlled Environments version 2 (PRINCE2), or equivalent certification
- Change management certification (e.g. PROSCI) is beneficial
Skills and Knowledge
- Deep understanding of the M365 ecosystem, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Azure AD, Intune, and Defender
- Knowledge of clinical workflows and ability to align M365 tools with clinical operational needs
- Familiarity with health care integration standards (e.g., HL7, FHIR) and interoperability considerations in a health system
- Familiarity with security, compliance, governance, and lifecycle management in M365
- Strong proficiency with project tools such as Microsoft Project, Azure DevOps, Power BI, Copilot, and the M365 Admin Center
- Ability to manage vendors and external partners
- Experience in managing projects involving secure health data and regulated environments
If this sounds like you and you’re ready to build your project management career within health care, apply now and let us know why you would be a great addition to our team.
About Mount Sinai Hospital (Toronto), Sinai Health
Mount Sinai Hospital, Joseph and Wolf Lebovic Complex which is part of Sinai Health, is an internationally recognized acute care academic health sciences centre.
Sinai Health was formed through the integration of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute, and the affiliation of our system partner, Circle of Care in 2015.
Mount Sinai has been designated with Exemplary Status from Accreditation Canada and every aspect of patient care is anchored in a rigorous quality plan and monitoring of safety and quality goals. Mount Sinai Hospital is the first hospital in Canada to receive Magnet® status for nursing excellence and patient care. The Hospital is considered to be a top employer in Canada, receiving multiple awards for its employment and culture centred programs.
Learn more about our Flagship Clinical Programs: http://www.mountsinai.on.ca/about_us/flagship-clinical-programs
Senior Project Manager, Microsoft 365
About the role
Temporary Full Time assignment for approximately 12 months. This is an opportunity to take on a high-impact role at the intersection of technology and health care modernization. As Senior Project Manager, Microsoft 365 (M365), you’ll be the trusted advisor and project lead for initiatives that influence organizational change. Collaborating with teams across Sinai Health, including frontline staff, operational leaders, and senior executives you’ll help ensure M365 tools meet their day-to-day needs. The difference you make will be seen in how teams communicate and care for patients. Your work will deliver real change that contributes to an improved patient experience.
Is this you? Are you experienced in managing large M365 deployments, with a strong understanding of how to connect its many tools to meet real-world needs? This role gives you the opportunity to leverage your technical expertise in areas such as Exchange migrations, Teams enablement, SharePoint, or OneDrive adoption, to drive project delivery that aligns with the unique needs of a health care environment. Navigating the complexities of these systems while maintaining security and compliance through other tools is crucial. Leveraging your proficiency in Project Management Body of Knowledge (PMBOK) methodologies, including Agile, you’ll be trusted to guide projects with confidence.
You are someone who thrives in environments that require diplomacy and tenacity to keep multiple priorities moving forward. Balancing the needs of different internal teams and leaders with a calm, professional approach comes naturally to you. Your strong leadership and communication skills help you build consensus and ensure everyone stays aligned. This ensures that technical solutions are adopted with confidence and fully supported by those who use them every day.
If you are a strategic thinker who understands how to align project outcomes with shifting organizational priorities, this role will be rewarding. Anticipating needs and solving problems before they arise is how you keep work moving forward smoothly. Change management comes naturally to you, and you’re always focused on helping teams adapt confidently to new ways of working. These skills will directly contribute to smoother transitions for our teams as they integrate M365 into their workflows.
About This Team The Digital Health Project Management Office at Sinai Health is a high-performing, collaborative team that supports enterprise-wide transformation through the planning and execution of digital and strategic initiatives. We partner with departments across the organization—including clinical programs, People and Culture, Finance, Research, and Operations—to deliver more than 20 corporate projects each year. Our work directly supports staff and leadership by improving digital workflows, enhancing systems, and advancing innovation, all of which contribute to better patient care and organizational excellence. With a mix of experienced PMs, junior staff, and learners, our team thrives in a fast-paced environment where action, collaboration, and strategic alignment are key.
In This Role You Will
- Lead the end-to-end delivery of M365-related projects, including planning, resourcing, risk management, execution, and transition to operations
- Coordinate with technical teams on M365 architecture, configuration, and deployment
- Partner with organizational leaders to define project scope, objectives, and success criteria
- Develop and maintain detailed project plans, timelines, budgets, and resource allocations
- Identify and mitigate project risks and issues, escalating when necessary
- Ensure alignment with Digital Health governance, security, and compliance requirements
- Oversee user adoption initiatives, including communications, training, and support
- Manage stakeholder expectations and provide regular status updates to executive sponsors
- Support change management and drive business engagement throughout the project lifecycle
- Coordinate post-deployment support, monitoring, and continuous improvement
- Ensure M365 solutions comply with organizational privacy, security, and retention policies specific to healthcare
- Collaborate with clinical stakeholders, clinical informatics, and privacy officers to align M365 functionality with clinical and patient care requirements
- Support change management for clinical and administrative teams, considering patient safety, workflow impact, and adoption risk factors
- Perform other duties related to the position as required
Job Requirements Mandatory
-
Bachelor’s degree in health sciences, health informatics, information technology, business, or related field
-
5–10 years of IT project management experience
-
3+ years leading M365 or cloud productivity suite projects
-
Experience leading migrations from on-premises environments to M365 (e.g. Exchange to Exchange Online, file shares to SharePoint/OneDrive)
-
Project Management Professional (PMP) certification is mandatory or expected within two years
Preferred
- Projects in Controlled Environments version 2 (PRINCE2), or equivalent certification
- Change management certification (e.g. PROSCI) is beneficial
Skills and Knowledge
- Deep understanding of the M365 ecosystem, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive for Business, Azure AD, Intune, and Defender
- Knowledge of clinical workflows and ability to align M365 tools with clinical operational needs
- Familiarity with health care integration standards (e.g., HL7, FHIR) and interoperability considerations in a health system
- Familiarity with security, compliance, governance, and lifecycle management in M365
- Strong proficiency with project tools such as Microsoft Project, Azure DevOps, Power BI, Copilot, and the M365 Admin Center
- Ability to manage vendors and external partners
- Experience in managing projects involving secure health data and regulated environments
If this sounds like you and you’re ready to build your project management career within health care, apply now and let us know why you would be a great addition to our team.
About Mount Sinai Hospital (Toronto), Sinai Health
Mount Sinai Hospital, Joseph and Wolf Lebovic Complex which is part of Sinai Health, is an internationally recognized acute care academic health sciences centre.
Sinai Health was formed through the integration of Mount Sinai Hospital, Hennick Bridgepoint Hospital, the Lunenfeld-Tanenbaum Research Institute, and the affiliation of our system partner, Circle of Care in 2015.
Mount Sinai has been designated with Exemplary Status from Accreditation Canada and every aspect of patient care is anchored in a rigorous quality plan and monitoring of safety and quality goals. Mount Sinai Hospital is the first hospital in Canada to receive Magnet® status for nursing excellence and patient care. The Hospital is considered to be a top employer in Canada, receiving multiple awards for its employment and culture centred programs.
Learn more about our Flagship Clinical Programs: http://www.mountsinai.on.ca/about_us/flagship-clinical-programs