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CMT (Corporate Management Trainee) Event Services

Park Hyatt1 day ago
Toronto, Ontario
Senior Level
full_time

Top Benefits

Complimentary meals during shifts
Paid medical and personal days
Employer RRSP matching contributions

About the role

Organization- Park Hyatt Toronto Summary Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best. Recently renovated with striking architecture, art, and bespoke culinary experiences, Park Hyatt Toronto offers a sophisticated, approachable luxury with a distinct character highlighting our Yorkville location.

Why should you work at the Park Hyatt Toronto?

  • Complimentary meal during shift
  • Paid medical days and paid personal days
  • Employer RRSP Matching Contributions
  • Complimentary hotel nights and discounts at Hyatt properties around the world
  • Extended Health and Dental benefits for you and your dependents 30 days after joining
  • Tuition reimbursement program
  • 2023 and 2024 Great Place to Work Certified

Summary About the Role – CMT Event Services The Corporate Management Trainee (CMT) – Event Services Concentration is an accelerated career development program designed to prepare emerging leaders for a successful future with Hyatt. This position provides primary hands-on experience in Event Services while also offering the opportunity to rotate through Food & Beverage operations to gain a broader understanding of luxury hotel management.

The CMT will support the planning, coordination, and execution of meetings, conferences, and social events at Park Hyatt Toronto, ensuring seamless operations and exceptional service aligned with Forbes 5-Star standards.

Reports To: Event Services Manager & Director of Events

Some of the responsibilities include:

  • Participate in all aspects of Event Services operations, from pre-event planning to on-site execution and post-event follow-up.
  • Collaborate closely with Culinary, Event Planning, and Event Sales teams to ensure seamless communication and flawless service delivery.
  • Support meeting planners and clients by ensuring all event details are executed to Hyatt and Forbes standards.
  • Learn and uphold Forbes 5-Star service standards, including personalized greetings, proactive anticipation of needs, and thoughtful closing remarks.
  • Assist with setup, service, and breakdown of banquet and event spaces while maintaining safety and quality standards.
  • Lead or support pre-shift briefings, assign tasks, and monitor event flow.
  • Gain exposure to F&B operations (restaurants, lounges, banquets) to develop a strong foundation in guest service and leadership.
  • Respond promptly to guest feedback and assist with service recovery when needed.
  • Contribute to administrative tasks including event billing, reporting, and post-event evaluations.

Qualifications

  • Degree/diploma in Hospitality or related field (or equivalent experience).
  • Previous hotel, restaurant, or banquet operations experience preferred.
  • Strong organizational skills and attention to detail.
  • Service-driven with a positive, proactive mindset.
  • Comfortable in a fast-paced, team-oriented environment.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Flexibility to work evenings, weekends, and holidays as required.

Park Hyatt Toronto is dedicated to offering employment accommodation in compliance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for a job opportunity, please inform the Human Resources department if you require accommodations.

About Park Hyatt

Hospitality
1001-5000

Arrive at a Park Hyatt hotel and find yourself on a journey through rare and intimate experiences. Encounter exceptional personal service, grounded in mindfulness and presence in the moment. Experience peerless quality as you surround yourself with contemporary luxury and artistry at its best—from original works of art to the finest in culinary expression.