Halton Region is committed to fostering a diverse, inclusive, and equitable workplace that reflects the communities we serve. We value, welcome and respect the unique perspectives and contributions of all individuals. We encourage applications from Indigenous Peoples (First Nation, Métis, Inuit), Black and racialized persons, persons with disabilities, women, and members of the 2SLGBTQ+ community. Accommodations are available at any point upon request for candidates participating in the selection process.

Through our digital Strategy, the Region will deliver on its mission to be a Digital First organization, committed to delivering modern, accessible, hight quality digital services to the residents of Halton and our employees.

Through collaboration, innovation, digital and information decision-making models, accountability, and partnerships, Halton Region aims to Build a Strong digital Culture. There is no better time to join Halton Region.

As an employer of choice, working for Halton Region offer many great rewards:

• Definded benefit pension plan (OMERS).

• Comprehensive compensation and benefits package.

• Employee Recognition Progam.

• Supportive culture with ongoing wellness program promoting health, fitness and well-being.

• Hybrid work arrangements including flexibility and better work-life balance for our employees. This position is eligible for our Hybrid Work Program.

Posting ID: 4558
Department: Digital & Information Services
Division: Digital Workplace & Technology
Pay Range: $85,729 - $107,145
Job Type: Permanent

Hours of Work: 35 hours per week
Work Location: Halton Regional Centre - 1151 Bronte Road, Oakville
Employee Group: OCT
Posting Date: October 2, 2025
Application Deadline: October 16, 2025

Job Summary

Reporting to the Supervisor, Voice & Data Networks, this position is responsible for the ongoing operation and support of the Region’s LAN, WAN and Cloud networking technologies.

This includes asset management, maintaining a state of good repair of all network components, maintaining documentation, monitoring and troubleshooting network performance, fault isolation and post analysis. Provide support on the Information and Operational Technology environments at Halton Region, this includes systems such as AMI, ATMS and SCADA.

Duties & Responsibilities

Network Design

• Plan, design and implement network connectivity to meet business objectives.
• Install and configure hardware using routers, switches and firewalls.
• Evaluate and install networking hardware, software, operating systems and software applications.

Troubleshooting/Technical Support

• Operate monitoring systems and analyzes network performance across the Region’s LAN, WAN, cloud network and wireless infrastructure and recommend enhancements to meet changing network demands.
• Provides network hardware and software operational support by responding, analyzing, researching and resolving technical issues via telephone, remote access, or onsite, ensuring service levels are maintained.
• Communicate and escalate network incidents to internal and external stakeholders.
• Maintain network infrastructure and performs regular security risk analysis to ensure state of good repair.
• Creates, manages, inventories, and monitors network hardware and agreements.

Collaboration

• Work with external vendors to monitor, measure and manage network performance and service level agreements.
• Generate reports for management on network performance and security risks.
• Leverage team support system, resources and education to assist with key decisions.

Documentation

• Maintain comprehensive technical system documentation of network configuration, design and initiate change management processes.
• Maintain Standard Operating Procedures (SOP) and Method of Procedures (MOP) and technical design documentation.

Cybersecurity

• Adhere to Halton Region Cybersecurity policies and governance.
• Participate in Cybersecurity and Disaster Recovery programs.

Skills & Qualifications

• Diploma or degree in Computer Science.
• Five (5) years hands on IT and OT Networking experience.
• Experience with Cisco Nexus and enterprise products, core and edge devices utilizing layers 2 and 3.
• Comprehensive understanding of routing, TCP/IP protocol, DNS, DHCP, LAN, WAN, Wi-Fi, SD-WAN and ZTNA technologies.
• Solid understanding of LAN/WAN configuration and design, POE, Firewalls and Cisco ISE.
• Experience with Microsoft products including Windows Operating Systems, Active Directory, and MS Intune.
• A fundamental understanding of Vlan segmentation, firewalls, IPSEC tunneling, cloud technologies, IoT, VPN technologies and authentication and encryption methods.
• Networking certifications such as Cisco, Fortinet, Microsoft and equivalent.

Working/ Employment Conditions

Working Conditions

• Required to serve on standby for technical support on a rotational basis.

Important information about your application:

• In accordance with requirements in Ontario Regulation 191/11 – Integrated Accessibility Standards and the Ontario Human Rights Code, Halton Region will accommodate the needs of individuals with disabilities throughout the recruitment process. If you require accommodation at any stage of the recruitment process, please inform the Talent Acquisition representative of the nature of the accommodation(s) you require.

• Please submit your application online. We will accommodate individual needs for applicants with disabilities and others who are not able to apply online. If you experience any issues with submitting your application, please contact HR Access at 905-825-6000 extension 7700.

• Applications will be accepted until 11:59 p.m. on the deadline date specified on the posting.

• We encourage applications from all qualified individuals; however, only those under consideration will be contacted.

• Personal information collected through the job application process will only be used for the purpose of determining qualifications for employment.

• If selected for an interview, you will be contacted by email and/or phone. Please ensure the contact information provided on your resume is up to date and that you check your email and voicemail regularly.

Halton Region serves more than 650,000 residents throughout Burlington, Halton Hills, Milton and Oakville. We are committed to delivering high-quality programs and services that make Halton a great place to live and work. We engage great people who contribute to meaningful work that makes a positive difference in our community. At Halton, you are encouraged to grow and succeed in your career and are recognized for your accomplishments and contributions. As an employee, you will be part of a progressive, service-focused, and award-winning employer with a diverse and inclusive work environment.

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