New Patient Coordinator - Dumore & Team Orthodontics
Top Benefits
About the role
Are you passionate about creating exceptional patient experiences? Dr. Tim Dumore and Team Orthodontics is seeking an enthusiastic New Patient Coordinator, to join our thriving practice in Winnipeg, Manitoba.
What Sets Us Apart
At Dr. Tim Dumore and Team Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:
- A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
- Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
- Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a health spending account, and an employee assistance program. Orthodontic benefits for you and your immediate family and a uniform allowance.
- Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday.
How You’ll Make an Impact
- Deliver Exceptional First Impressions: Answer new patient calls with warmth and professionalism, gather essential information, and build rapport while scheduling consultations that align with practice guidelines.
- Prepare for Success: Send welcome emails, verify insurance coverage, pull x-rays and records, and prepare personalized welcome packets to ensure every patient feels informed and valued before their first visit.
- Support the Exam Experience: Coordinate all pre-exam logistics, ensure accurate data entry, and help patients understand what to expect—creating a seamless transition into treatment if recommended.
- Follow Up with Care: Track and follow up with patients who are undecided about treatment, manage recall reports, and maintain consistent communication to keep patients engaged and informed.
- Collaborate and Contribute: Participate in team meetings, report on new patient metrics, and work closely with clinical and administrative staff to foster a supportive, respectful, and patient-focused environment.
The Teammate We’re Looking For
- Previous customer service experience.
- Previous administration experience within a clinical setting is an asset.
- Experience working in an orthodontic or general dental clinic is an asset.
- Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
- Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
- Keen attention-to-detail and time management skills.
Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Dr. Tim Dumore and Team Orthodontics! We thank all applicants, but only those selected for an interview will be contacted.
#CAD
At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves. We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we’ll be glad to support you.
A quick note about applying:
To keep your information safe and make sure your application gets to us, please apply only through our official channels: the Corus Orthodontists careers platform, Indeed, or LinkedIn. If you see this role posted elsewhere, it may be out of date or not authorized by us.
We’re excited to keep you updated as you move through the hiring process! To be sure you don’t miss any of our messages, please check your email regularly—including your junk or spam folder, just in case.
About Corus Orthodontists
Founded in 2019, Corus Orthodontists is a growing orthodontic partnership network that provides an ideal balance of support and autonomy for orthodontic specialists at all stages of their careers. We have grown to become a dynamic group spanning across North America with team members who believe in evolving our specialty of orthodontics, and in protecting the integrity of the patient-doctor relationship.
Our model was founded by and is primarily owned and financed by orthodontic specialists. Our goal is to provide exceptional patient care, preserve and evolve the patient-doctor relationship, foster an inclusive culture, and fully support our team members.
Our Vision: We strive to be North America’s most trusted and sustainable partnership model for orthodontic specialists at all stages of their careers. Together we aim to foster and evolve our specialty.
Our Mission: We are a network of North American orthodontic specialists. We strive for excellence through a patient-centered, completely doctor-owned, doctor-led, and doctor-financed partnership.
Our Values: The Corus model has been carefully designed by like-minded orthodontists with shared values to ensure quality patient care, preserve the integrity of the patient-doctor relationship, support the evolution and progression of orthodontics in a conscientious manner and create a positive and supportive environment for our orthodontic team members and doctors.
New Patient Coordinator - Dumore & Team Orthodontics
Top Benefits
About the role
Are you passionate about creating exceptional patient experiences? Dr. Tim Dumore and Team Orthodontics is seeking an enthusiastic New Patient Coordinator, to join our thriving practice in Winnipeg, Manitoba.
What Sets Us Apart
At Dr. Tim Dumore and Team Orthodontics, we’re more than an orthodontic practice—we’re a community that values support, integrity, and continuous improvement. As part of Corus Orthodontists, a growing network of over 50 practices across North America, we offer:
- A Supportive Environment with Community Focus: Work in a positive, collaborative workplace where team members lift each other up. Build strong relationships with patients and the communities we proudly serve.
- Commitment to Excellence: Deliver quality care in every patient interaction and enjoy ongoing opportunities for growth, including $500 in annual learning assistance.
- Compensation & Perks That Count: Access a competitive total rewards package, including extended health coverage, a health spending account, and an employee assistance program. Orthodontic benefits for you and your immediate family and a uniform allowance.
- Work-Life Balance: Enjoy a Full-time, 40 hours per week, Monday through Friday.
How You’ll Make an Impact
- Deliver Exceptional First Impressions: Answer new patient calls with warmth and professionalism, gather essential information, and build rapport while scheduling consultations that align with practice guidelines.
- Prepare for Success: Send welcome emails, verify insurance coverage, pull x-rays and records, and prepare personalized welcome packets to ensure every patient feels informed and valued before their first visit.
- Support the Exam Experience: Coordinate all pre-exam logistics, ensure accurate data entry, and help patients understand what to expect—creating a seamless transition into treatment if recommended.
- Follow Up with Care: Track and follow up with patients who are undecided about treatment, manage recall reports, and maintain consistent communication to keep patients engaged and informed.
- Collaborate and Contribute: Participate in team meetings, report on new patient metrics, and work closely with clinical and administrative staff to foster a supportive, respectful, and patient-focused environment.
The Teammate We’re Looking For
- Previous customer service experience.
- Previous administration experience within a clinical setting is an asset.
- Experience working in an orthodontic or general dental clinic is an asset.
- Working knowledge of Microsoft Office suite; proficiency with orthodontic management software systems is an asset.
- Exceptional interpersonal and communications skills (verbal and written), with a proven ability to build strong relationships and rapport with patients, parents, doctors, fellow team members and the community.
- Keen attention-to-detail and time management skills.
Ready to join a team that values excellence, integrity, and community? Apply today to start a rewarding career with Dr. Tim Dumore and Team Orthodontics! We thank all applicants, but only those selected for an interview will be contacted.
#CAD
At Corus Orthodontists, we’re building a workplace where everyone feels welcomed, valued, and free to be themselves. We’re proud to be an equal opportunity employer and believe that diverse perspectives make us stronger. If we connect with you about your application, please let us know if you need any accommodations—we’ll be glad to support you.
A quick note about applying:
To keep your information safe and make sure your application gets to us, please apply only through our official channels: the Corus Orthodontists careers platform, Indeed, or LinkedIn. If you see this role posted elsewhere, it may be out of date or not authorized by us.
We’re excited to keep you updated as you move through the hiring process! To be sure you don’t miss any of our messages, please check your email regularly—including your junk or spam folder, just in case.
About Corus Orthodontists
Founded in 2019, Corus Orthodontists is a growing orthodontic partnership network that provides an ideal balance of support and autonomy for orthodontic specialists at all stages of their careers. We have grown to become a dynamic group spanning across North America with team members who believe in evolving our specialty of orthodontics, and in protecting the integrity of the patient-doctor relationship.
Our model was founded by and is primarily owned and financed by orthodontic specialists. Our goal is to provide exceptional patient care, preserve and evolve the patient-doctor relationship, foster an inclusive culture, and fully support our team members.
Our Vision: We strive to be North America’s most trusted and sustainable partnership model for orthodontic specialists at all stages of their careers. Together we aim to foster and evolve our specialty.
Our Mission: We are a network of North American orthodontic specialists. We strive for excellence through a patient-centered, completely doctor-owned, doctor-led, and doctor-financed partnership.
Our Values: The Corus model has been carefully designed by like-minded orthodontists with shared values to ensure quality patient care, preserve the integrity of the patient-doctor relationship, support the evolution and progression of orthodontics in a conscientious manner and create a positive and supportive environment for our orthodontic team members and doctors.