Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

Pay at BrokerLink is about much more than just salary.

• Flexible work arrangements

• Multiple benefits offered to support**physical and mental wellbeing,**Wellness account and much more

• Share plan & other savings

Salary range(but not limited to):

69,200 - 84,600

Incentive plan

Annual bonus: 7.5% target, based on the base salary, with a potential payout of up to 200% (subject to personal and company performance)

As part of our commitment to Win As A Team, we share our success with employees through our incentive programs and Employee Share Purchase Plan (ESPP) – with BrokerLink matching a portion of your contributions.

Our Group RRSP, with company matching DPSP offerings provide flexibility and long-term security for our employees beyond their careers.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, location etc. The salary range presented below is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are looking for aConsultant, Learning & Developmentto join ourNational Commercial Insurance teamat BrokerLink!

In this role, you will design and deliver virtual learning that elevates performance across commercial insurance disciplines—spanning technical topics, systems, coverages, and essential soft skills. You’ll prepare, coach, and support employees to provide exceptional customer service, increase individual productivity, and build critical competencies, ensuring all training aligns with strategic objectives and complies with departmental, program, and regulatory standard

This position blends three key dimensions of learning:

-**Instructor-led delivery:**Facilitate live sessions on a wide range of commercial insurance topics. -Content development: Create engaging eLearning materials and curricula. -**Applied learning:**Reinforce on-the-job application through practice, system role-plays, and structured follow-ups.

If you’re energized by leading live virtual training, developing digital learning, and ensuring knowledge is applied in the flow of work, we’d love to hear from you.

Thishybridrole is available in ourAlberta, Ontario, or Atlanticoffices.

What you’ll do here:

• Educate employees at an advanced level across multiple L&D disciplines in Commercial Insurance.
• Research, create, prepare, and deliver advanced learning materials in Commercial Insurance.
• Promote and support the adoption and application of workplace learning.
• Manage administration for existing and completed courses and programs; coach colleagues to build these capabilities.
• Collaborate on program planning with team members and external stakeholders; identify training gaps and develop solutions locally, regionally, and nationally.
• Contribute to projects within L&D and across other departments.
• Act as a success partner to other Learning & Development Specialists.
• Perform other duties as needed.

What you bring to the table:

• Proven track record in learning design and delivery; solid L&D experience required (teaching background welcome).
• Commercial lines experience (e.g., underwriting, claims adjusting, sales, or related): good knowledge of P&C insurance—Commercial Lines and ongoing CE related to commercial insurance.
• P&C insurance license in province of work required; CAIB 1, 2 & 3 or 5 CIP courses an asset.
• Proficient with MS Office Suite, especially PowerPoint; skilled with Teams.
• Superior communication skills: clear, concise, persuasive.
• Strong facilitation skills: adaptable, engaging, empathetic.
• Highly organized: methodical, reliable, detail-oriented.
• Customer-service oriented.
• Experience with EPIC, insurer portals, and various program delivery platforms considered an asset.
• Program creation experience; familiarity with Agile and Waterfall methodologies; project management certification an asset.

#LI-Hybrid

This position will fill an essential role in our team.

We are an equal opportunity employer

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage .

Please note that BrokerLink does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!