Description

The Meter Technician performs field service work involving the installation, inspection, maintenance, troubleshooting, and repair of parking meters, pay stations, and related payment equipment across assigned service areas. Responsibilities include diagnosing electrical, mechanical, and communication system issues; replacing defective components; conducting preventive maintenance; and performing operational testing to ensure equipment reliability and minimize downtime.

The role requires responding to routine and emergency service calls, maintaining accurate service records, and ensuring all equipment operates in compliance with company and municipal standards. Meter Technicians use hand tools, diagnostic equipment, and maintenance software to identify faults, complete repairs, and support efficient field operations.

Successful candidates demonstrate strong troubleshooting abilities, attention to detail, and the ability to work independently in outdoor environments and varying weather conditions. The position also requires excellent time management, professionalism, and customer service skills while interacting with the public, contractors, and internal departments. Adherence to workplace safety procedures, traffic safety regulations, and operational guidelines is essential at all times.

Key Responsibilities

• Monitor alerts through a variety of platforms such as emails, voicemails, and parking software.
• Immediately respond to meter alerts and repair requests
• Perform preventive maintenance and troubleshoot parking equipment and parking server software issues.
• Repair parking gate arm, re-attach and replace gate arm and gate arm components.
• Provide work status update, detailed work summary, and next and pending service calls using the mobile app.
• Prepare and complete work orders using the mobile app.
• Maintain a high standard appearance of parking meters and routine battery replacement.
• Basic programming of meter for meter rates changes and meter configuration.
• Shadow train newly hired meter technicians in field work and software work
• Maintain operation key log sheet and gas card log sheet.
• Maintain the cleanliness and organization of the meter vehicle; ensure that the vehicle is properly stocked with parking equipment spare parts.
• Maintain the cleanliness and organization of the meter warehouse; ensure that the fleet of batteries are being charged for daily use; check the meter and spare parts inventory and inform the manager if additional parts are required; create RMA and send faulty parts out to the parking equipment manufacturer.
• Assist support services team with office activities, which includes, but not limited to, data entry, collating mailings, cash collection activities.
• Other related duties that may be assigned

Skills, Knowledge and Expertise

• Knowledge of networking along with hardware and software experience
• Knowledge of geographical area
• Knowledge of hazards and safety precautions
• Ability to operate a motorized vehicle.
• Ability to walk and stand for extended periods of time.
• Ability to work in all weather conditions.
• Ability to lift at least 50 pounds.
• Good problem-solving skills, time-management skills and the ability to work well on their own and/or part of a team.
• Excellent oral and written communication skills, listening skills and the ability to understand and explain technical language.
• Flexible, patient, diplomatic, tactful and with high level of integrity
• Dependable and hardworking
• Must be available to work weekdays, evenings, and holidays (based on operational needs); willing and able to work beyond normal working hours on occasions.
• Must possess a valid Canadian License (BC Class 5 or equivalent)

Benefits

(Full Time or Part Time)

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.

• Life and AD&D: Basic Life and Accidental Death Insurance to secure your future with essentialprotection for you and additional options for your loved ones.

• Short-Term Disability (STD): Income protection when you need time to recover.

• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn.

• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home

• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group).

• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family

About Reimagined Parking

The Reimagined Parking family of nationally recognized operating companies–Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One—is a leading people-driven, tech-powered parking solutions provider. Our workforce of 6,500 manages 2,500 high-density parking facilities across 275 North American cities, generating 34 million digital transactions annually.

Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination/class status protected by state/provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

United States - California applicants only:

The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is/are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report. A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

Find out more about the Los Angeles County Fair Chance Ordinance at https://opportunity.lacounty.gov/wp-content/uploads/2024/03/FCO-FAQ-Final-Updated-with-Recommendations.pdf. Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage: https://calcivilrights.ca.gov/fair-chance-act/.