Director, Account Management
Top Benefits
About the role
Accelerate your success at Colliers.
Why Colliers?
As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.
A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.
Onsite Role in Toronto, ON
About the role:
The Director Account Management, Occupier Services is responsible for leading select strategic Client accounts nationally, regionally, and globally as part of the Account Management team for Enterprise Clients in Canada. Provide proactive advice to clients while actively managing transactions (e.g. Acquisitions, Dispositions, Sales, Subleases, Sale-leasebacks, etc.) and the local brokers. Deliver exceptional service and proactive market intelligence to clients while leading transaction management activity. Diligently and accurately manage and forecast the fee revenue pipeline to support the business. Play a role in the ongoing improvement of the Account & Transaction Management service line, focusing on the implementation of best-in-class tools, technology, and process disciplines.
Support the Executive Managing Director, Occupier Services in the continued evolution of overall client service objectives, policies and plans as they pertain to the service line.
-
Evaluate and engage local brokers, actively lead the transaction process and be accountable for the results of each transaction
-
Clearly understand the client’s portfolio and proactively advocate for strategic initiatives like Workplace Strategy, Flexible Office, Metro Studies, etc. to spur opportunities that reduce costs, take advantage of attractive markets, raise efficiency.
-
Ensure financial analyses to clients are accurate and delivered timely, outlining complex options as needed. Demonstrate familiarity with IFRS lease accounting issues and the impact of negotiating strategies on client’s cost structures
-
Forecast transaction activity on a 24–36-month basis and proactively manage transaction fee revenue forecasting and receivables.
-
Act as senior relationship manager for select clients. Regularly utilize CRM and other appropriate technology to maximize the use and accuracy of data Demonstrate an excellent ability to identify potential service enhancements for the client – Project Management, Workplace Strategy, Supply Chain Consulting, etc. – that will strengthen the partnership over time.
-
Oversee Lease Administration, Strategy and Innovation, Technology Services, Project Management, Facilities Management, and/or Transaction Management staff and resources that exist on client accounts for which this role is responsible.
-
Actively engage with clients to continuously evolve the partnership, highlighting accomplishments, strategic priorities, and innovation to proactively problem solve and provide solutions. Lead presentation and discussion at regularly scheduled business reviews
What you bring:
-
Associate or bachelor’s degree in business, real estate, or similar field preferred.
-
Minimum 12 - 20 years’ experience in providing comprehensive and integrated corporate services, including at least 10 years directly involved with transaction management
-
Excellent negotiating skills
-
Technology proficiency
-
Strong skills in the following areas: business management, human relations, financial analysis, budgeting, relationship building, time management, planning and organizing, written and verbal communications
-
The ability to work under pressure, perceive problems and react quickly and proactively to provide solutions
-
CoreNet Global: Master of Corporate Real Estate (MCR) designation preferred
Pursuant to the laws regarding job postings where the position is, Colliers disclosing the following information:
Area/Location Specific: 181 Bay Street, Toronto, Ontario
Approximate Salary Range for Role: $151,500 to $170,000 CAD.
Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This posting is for an existing vacancy within our organization.
Colliers does not use AI-enabled tools to sort or decline applications. All decisions are made by our talent acquisition team.
Apply now:
Ready to make an impact and take the next step in your career journey? Join us by applying directly through LinkedIn or visit
www.collierscanada.com/careers
.
#LI-AC1
#LI-Remote
What we offer:
Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.
Career growth: Advance your career and achieve your goals with industry-leading training and development programs.
Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.
Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.
Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more:
https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion
Global network: Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.
Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.
Direct applicants only please, no agencies.
Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at
.
About Colliers
Colliers (NASDAQ, TSX: CIGI) is a leading global diversified professional services company, specializing in commercial real estate services, engineering consultancy and investment management. With operations in 70 countries, our 22,000 enterprising professionals provide exceptional service and expert advice to clients. For nearly 30 years, our experienced leadership – with substantial inside ownership – has consistently delivered approximately 20% compound annual investment returns for shareholders. With annual revenues exceeding $4.5 billion and $99 billion of assets under management, Colliers maximizes the potential of property, infrastructure and real assets to accelerate the success of our clients, investors and people. Learn more at corporate.colliers.com, X @Colliers or LinkedIn.
Similar jobs you might like
Director, Account Management
Top Benefits
About the role
Accelerate your success at Colliers.
Why Colliers?
As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.
A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including Best Workplaces in Canada, Best Workplaces for Women, Best Workplaces with Most Trusted Executive Teams, among others.
Onsite Role in Toronto, ON
About the role:
The Director Account Management, Occupier Services is responsible for leading select strategic Client accounts nationally, regionally, and globally as part of the Account Management team for Enterprise Clients in Canada. Provide proactive advice to clients while actively managing transactions (e.g. Acquisitions, Dispositions, Sales, Subleases, Sale-leasebacks, etc.) and the local brokers. Deliver exceptional service and proactive market intelligence to clients while leading transaction management activity. Diligently and accurately manage and forecast the fee revenue pipeline to support the business. Play a role in the ongoing improvement of the Account & Transaction Management service line, focusing on the implementation of best-in-class tools, technology, and process disciplines.
Support the Executive Managing Director, Occupier Services in the continued evolution of overall client service objectives, policies and plans as they pertain to the service line.
-
Evaluate and engage local brokers, actively lead the transaction process and be accountable for the results of each transaction
-
Clearly understand the client’s portfolio and proactively advocate for strategic initiatives like Workplace Strategy, Flexible Office, Metro Studies, etc. to spur opportunities that reduce costs, take advantage of attractive markets, raise efficiency.
-
Ensure financial analyses to clients are accurate and delivered timely, outlining complex options as needed. Demonstrate familiarity with IFRS lease accounting issues and the impact of negotiating strategies on client’s cost structures
-
Forecast transaction activity on a 24–36-month basis and proactively manage transaction fee revenue forecasting and receivables.
-
Act as senior relationship manager for select clients. Regularly utilize CRM and other appropriate technology to maximize the use and accuracy of data Demonstrate an excellent ability to identify potential service enhancements for the client – Project Management, Workplace Strategy, Supply Chain Consulting, etc. – that will strengthen the partnership over time.
-
Oversee Lease Administration, Strategy and Innovation, Technology Services, Project Management, Facilities Management, and/or Transaction Management staff and resources that exist on client accounts for which this role is responsible.
-
Actively engage with clients to continuously evolve the partnership, highlighting accomplishments, strategic priorities, and innovation to proactively problem solve and provide solutions. Lead presentation and discussion at regularly scheduled business reviews
What you bring:
-
Associate or bachelor’s degree in business, real estate, or similar field preferred.
-
Minimum 12 - 20 years’ experience in providing comprehensive and integrated corporate services, including at least 10 years directly involved with transaction management
-
Excellent negotiating skills
-
Technology proficiency
-
Strong skills in the following areas: business management, human relations, financial analysis, budgeting, relationship building, time management, planning and organizing, written and verbal communications
-
The ability to work under pressure, perceive problems and react quickly and proactively to provide solutions
-
CoreNet Global: Master of Corporate Real Estate (MCR) designation preferred
Pursuant to the laws regarding job postings where the position is, Colliers disclosing the following information:
Area/Location Specific: 181 Bay Street, Toronto, Ontario
Approximate Salary Range for Role: $151,500 to $170,000 CAD.
Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
This posting is for an existing vacancy within our organization.
Colliers does not use AI-enabled tools to sort or decline applications. All decisions are made by our talent acquisition team.
Apply now:
Ready to make an impact and take the next step in your career journey? Join us by applying directly through LinkedIn or visit
www.collierscanada.com/careers
.
#LI-AC1
#LI-Remote
What we offer:
Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.
Career growth: Advance your career and achieve your goals with industry-leading training and development programs.
Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.
Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.
Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more:
https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion
Global network: Join a global team of 24,000 professionals across 70 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.
Applicants must be currently authorized to work in Canada on a full-time basis. The employer will not sponsor applicants for work visas.
Direct applicants only please, no agencies.
Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at
.
About Colliers
Colliers (NASDAQ, TSX: CIGI) is a leading global diversified professional services company, specializing in commercial real estate services, engineering consultancy and investment management. With operations in 70 countries, our 22,000 enterprising professionals provide exceptional service and expert advice to clients. For nearly 30 years, our experienced leadership – with substantial inside ownership – has consistently delivered approximately 20% compound annual investment returns for shareholders. With annual revenues exceeding $4.5 billion and $99 billion of assets under management, Colliers maximizes the potential of property, infrastructure and real assets to accelerate the success of our clients, investors and people. Learn more at corporate.colliers.com, X @Colliers or LinkedIn.