Associate Manager, Education Operations - Global
Top Benefits
About the role
WHAT ON EARTH IS DECIEM?
We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.
Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.
We are DECIEM, The Abnormal Beauty Company.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE’RE LOOKING FOR
We’re hiring anAssociate Manager, Education Operationsto support all key operations for consumer-facing education, including project and stakeholder management and managing and maintaining key process standards to support operational excellence.
This is a hybrid role based out of ourToronto office.
PAY RANGE
The anticipated base salary for this position is $55,000 to $58,000.
Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location.
WHAT YOU’D BE DOING IN THIS ROLE
- Help support training needs by assisting with various operational aspects of the implementation of learning tools and programs in collaboration with partners and global affiliates, with a specialized focus on customer-facing functions
- Responsible for the project and task management of all consumer-facing educational initiatives to drive high-impact learning programs for retail and partnerships
- Help coordinate and participate in the logistics and set-up of all global-led trainings
- Assist in meetings with key business partners to assess needs and provide insights and recommended next steps
- Support and maintain the metrics and reporting for all Global Education initiatives
- Manage the project management tool (Asana) and our calendar to ensure all projects are on-time and up-to-date
- Ensure all consumer-facing education materials are organized in the shared drives and on the education portal
- Maintain the education portal and ELC Academy
- Facilitate the end-to-end translations process and delivery of translated materials. This includes submission, facilitating reviews from internal partners, formatting the finished products and delivering the final product to relevant stakeholders
- Responsible for all purchase orders and managing vendors, budget and payment for projects as well as supporting the budgets and booking of travel if global education team travel is needed
- Contribute to a positive learning environment and represent the key mission and value of DECIEM
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
- Experience in sales, training or education is preferred
- Strong organizational skills with an attention to detail
- Strong skincare and product knowledge
- Strong writing skills and record keeping abilities
- Detail oriented and passion for precision work
- Strong interpersonal and communication skills
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
- Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
- Work from anywhere 4 weeks per year.
- A hybrid work model (for applicable roles).
- Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
- Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
- A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People first company that lives by our core values to…
- Do the right thing
- Create impact
- Respect small things
- ❤️ Care too much
- Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
#SP
#LI-KS1
Not the right fit? Search for Associate Manager, Education Operations jobs in Toronto, ON
About DECIEM
DECIEM is a humble and happy umbrella of good beauty brands like NIOD, Hylamide, and The Ordinary. We've been called every good and bad thing you can think of like "the most thrilling thing to happen to skincare", and "the hottest beauty company right now".
Over the past year, we've sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do even bigger things in the near future.
DECIEM was founded in 2013 by "the beauty world's most exciting disrupter", Brandon Truaxe. During a four-month co-op at a skincare lab, he became angry at the lack of passion, transparency, or insight when beauty products were being developed. After selling his first software company, many years later, Brandon's frustration at the beauty industry remained and he set off to make a change in the beauty business.
That change is DECIEM and we're working really hard to continue Brandon's vision for a better world of beauty. Everything we do is of exceptional quality. Today, quality is no longer defined by price points or distribution channels. Quality today means being authentic, being different, being functional, being beautiful, and being sensibly priced, even to the wealthy. And we respect these principles. We choose to serve the educated, the curious, and the intelligent who appreciate our dedication to this very genuine definition of quality.
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Associate Manager, Education Operations - Global
Top Benefits
About the role
WHAT ON EARTH IS DECIEM?
We are a collective of disrupters and doers, of creatives and scientists, with a mission to reimagine the world of beauty.
Since inception, our vertically integrated structure, including our own laboratories, manufacturing, retail stores, and brand infrastructure, have enabled us to rapidly identify opportunities and deliver quality. Home to The Ordinary, NIOD, AVESTAN, and other emerging brands, our goal is to create with purpose. We were founded on the principle of doing everything that others don’t. Because normal gets you nowhere.
We are DECIEM, The Abnormal Beauty Company.
We are growing rapidly and we’re looking for someone who shares this vision and wants to grow with us!
WHAT WE’RE LOOKING FOR
We’re hiring anAssociate Manager, Education Operationsto support all key operations for consumer-facing education, including project and stakeholder management and managing and maintaining key process standards to support operational excellence.
This is a hybrid role based out of ourToronto office.
PAY RANGE
The anticipated base salary for this position is $55,000 to $58,000.
Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location.
WHAT YOU’D BE DOING IN THIS ROLE
- Help support training needs by assisting with various operational aspects of the implementation of learning tools and programs in collaboration with partners and global affiliates, with a specialized focus on customer-facing functions
- Responsible for the project and task management of all consumer-facing educational initiatives to drive high-impact learning programs for retail and partnerships
- Help coordinate and participate in the logistics and set-up of all global-led trainings
- Assist in meetings with key business partners to assess needs and provide insights and recommended next steps
- Support and maintain the metrics and reporting for all Global Education initiatives
- Manage the project management tool (Asana) and our calendar to ensure all projects are on-time and up-to-date
- Ensure all consumer-facing education materials are organized in the shared drives and on the education portal
- Maintain the education portal and ELC Academy
- Facilitate the end-to-end translations process and delivery of translated materials. This includes submission, facilitating reviews from internal partners, formatting the finished products and delivering the final product to relevant stakeholders
- Responsible for all purchase orders and managing vendors, budget and payment for projects as well as supporting the budgets and booking of travel if global education team travel is needed
- Contribute to a positive learning environment and represent the key mission and value of DECIEM
SKILLS AND QUALIFICATIONS NEEDED TO GET THE JOB DONE
- Experience in sales, training or education is preferred
- Strong organizational skills with an attention to detail
- Strong skincare and product knowledge
- Strong writing skills and record keeping abilities
- Detail oriented and passion for precision work
- Strong interpersonal and communication skills
WHAT YOU’LL BE GAINING BY JOINING OUR TEAM
There’s a lot of good stuff that comes along with being a DECIEM team member. Here’s a few of our favourite perks and benefits, in no particular order…
- Generous Vacation & Personal Days, plus additional time off for volunteering in your community, voting, peaceful protesting, celebrating your birthday, and more.
- Work from anywhere 4 weeks per year.
- A hybrid work model (for applicable roles).
- Summer Friday’s - get off at 1pm all summer long! (for applicable roles).
- Unlimited access to an Employee Assistance Program that includes mental health care, mindfulness programs, and more.
- Access to Development Grants & a LinkedIn Learning membership to help you keep growing and learning.
- A generous discount on DECIEM products for you, your family, and your friends.
BUILDING GROWTH TO POWER GOOD
We are a People first company that lives by our core values to…
- Do the right thing
- Create impact
- Respect small things
- ❤️ Care too much
- Be the future
These values continue to guide us in all that we do. Along the way, we’ve been honoured to win some pretty incredible awards, including a CEW Achiever Award, Best Skincare Brand at Sunday Times Style Beauty Awards, and Most Popular Sustainable Brand by The Cosmetify Index Global. We’re still blushing!
SUSTAINABILITY AND SOCIAL IMPACT
DECIEM’s objective is to build growth and do good things while prioritizing people, animals, and the Earth.
Our Sustainability strategy is focused on fighting climate change, improved waste management, responsible packaging, responsible sourcing and product lifecycle, and water conservation.
In 2020, DECIEM established the Good Fund to support both large and grassroots charities in response to global events.
CREATING A HUMAN WORLD OF BEAUTY
DECIEM is committed to diversity, equity, and inclusion (DEI) by creating meaningful, measurable change in the lives of our team members and in the communities where we operate. Achieving equality is critical to DECIEM and our future. You can learn more about our DEI commitment in our open letter, "Belonging is the Destination, Change is the Journey".
DECIEM is an equal opportunity employer. We prohibit discrimination based on age, colour, disability, national origin, race, religion, sex, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are also committed to creating and maintaining an inclusive and accessible workplace. If you are contacted to be part of our recruitment process and require accommodation, please let us know.
WANT TO JOIN US?
Thank you for reading the whole thing! If you liked what you heard, kindly send us your resume. We really appreciate your effort in applying for this position. However, only those who have been shortlisted for interviews will be contacted. <3
#SP
#LI-KS1
Not the right fit? Search for Associate Manager, Education Operations jobs in Toronto, ON
About DECIEM
DECIEM is a humble and happy umbrella of good beauty brands like NIOD, Hylamide, and The Ordinary. We've been called every good and bad thing you can think of like "the most thrilling thing to happen to skincare", and "the hottest beauty company right now".
Over the past year, we've sold more than one product every second, opened the doors to our 35th store, and welcomed our 1000th employee. With many products in development, a new 70,000 square-foot HQ to call home, and plans for even further retail expansion, we are excited to do even bigger things in the near future.
DECIEM was founded in 2013 by "the beauty world's most exciting disrupter", Brandon Truaxe. During a four-month co-op at a skincare lab, he became angry at the lack of passion, transparency, or insight when beauty products were being developed. After selling his first software company, many years later, Brandon's frustration at the beauty industry remained and he set off to make a change in the beauty business.
That change is DECIEM and we're working really hard to continue Brandon's vision for a better world of beauty. Everything we do is of exceptional quality. Today, quality is no longer defined by price points or distribution channels. Quality today means being authentic, being different, being functional, being beautiful, and being sensibly priced, even to the wealthy. And we respect these principles. We choose to serve the educated, the curious, and the intelligent who appreciate our dedication to this very genuine definition of quality.