Director Consulting Services (DCS), Quality Engineering
About the role
Position Description
Seeking an experienced and strategic Director, Consulting Services Quality Engineering (QE). You will lead the delivery of large fixed-price quality engineering engagements, champion automation and AI-driven transformation, and elevate QE performance across client organizations. This role balances delivery leadership, client relationship management, and financial accountability, with the goal of exceeding quality metrics and fostering continuous innovation.
Your future duties and responsibilities
Service Delivery & Transformation
- Lead the design, delivery, and successful execution of large fixed-price QE engagements (~100 member global team), ensuring they are on time, on budget, and exceed business expectations.
- Drive QE transformation initiatives, integrating automation, AI, and modern testing frameworks across client environments.
- Establish and monitor quality engineering metrics (e.g., defect escape rate, automation coverage, cycle time), ensuring continuous improvement and exceeding service level agreements.
- Collaborate with CGI global delivery centers to optimize resourcing and delivery efficiency.
Client Relationship & Business Management
- Serve as a trusted advisor to client leadership (VP/CIO/), building and nurturing long-term relationships
- Manage the full P&L, financials, forecasting, and pricing models for QE engagements
- Actively identify growth opportunities, support proposal development, and contribute to account strategies
- Lead client governance meetings, executive-level reviews, and Quarterly Business Reviews (QBRs)
Team Leadership & Capability Development
- Build, lead, and mentor a high-performing QE team—managers, automation engineers, and architects—with a focus on career growth and retention
- Cultivate QE capabilities by evangelizing modern practices (automation, AI, BDD, CI/CD) and enabling adoption across teams
- Manage resourcing and recruitment to meet project demands, ensuring agility and scalability
Required Qualifications To Be Successful In This Role
- 15+ years of experience in Quality Engineering, specifically in Managed QE Services
- Proven expertise in delivering fixed-price, large-scale QE engagements and transformation programs.
- Deep knowledge of test automation strategies, AI-enabled testing, and QE frameworks (e.g., BDD, CI/CD)
- Strong financial acumen: P&L management, budgeting, cost control, and profitability in complex pricing models
- Demonstrated ability to engage at the executive level (VP/MD/CIO), with excellent communication and influence skills
- Track record of delivering client satisfaction, meeting/exceeding SLAs, and driving QE efficiency.
- Experienced leader in building QE teams and fostering capability development.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent.
________________________________________
What You will Gain
- Join a culture rooted in ownership, collaboration, and long-term growth. CGI empowers its members from day one
- Work with global delivery capabilities and cutting-edge QE innovations to scale impact.
- Opportunity to shape QE strategy, drive transformation with automation and AI, and define future delivery excellence.
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.
About CGI
Insights you can act on to achieve trusted outcomes.
We are insights-driven and outcomes-focused to help accelerate returns on your investments. Across 21 industry sectors and 400 locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally.
We value your opinions and welcome your comments and questions on our posts here on LinkedIn. Please keep a polite, professional and constructive tone. We remove comments containing objectionable language and derogatory views. We do not allow content that is unrelated to the subject, and we remove discriminatory and racist comments as well as spam and advertising.
Note that content on this page contains general information regarding CGI’s services and initiatives and should not be considered direct business advice. To engage in a discussion with one of our experts, please make a request through https://www.cgi.com/en/contact-us
Director Consulting Services (DCS), Quality Engineering
About the role
Position Description
Seeking an experienced and strategic Director, Consulting Services Quality Engineering (QE). You will lead the delivery of large fixed-price quality engineering engagements, champion automation and AI-driven transformation, and elevate QE performance across client organizations. This role balances delivery leadership, client relationship management, and financial accountability, with the goal of exceeding quality metrics and fostering continuous innovation.
Your future duties and responsibilities
Service Delivery & Transformation
- Lead the design, delivery, and successful execution of large fixed-price QE engagements (~100 member global team), ensuring they are on time, on budget, and exceed business expectations.
- Drive QE transformation initiatives, integrating automation, AI, and modern testing frameworks across client environments.
- Establish and monitor quality engineering metrics (e.g., defect escape rate, automation coverage, cycle time), ensuring continuous improvement and exceeding service level agreements.
- Collaborate with CGI global delivery centers to optimize resourcing and delivery efficiency.
Client Relationship & Business Management
- Serve as a trusted advisor to client leadership (VP/CIO/), building and nurturing long-term relationships
- Manage the full P&L, financials, forecasting, and pricing models for QE engagements
- Actively identify growth opportunities, support proposal development, and contribute to account strategies
- Lead client governance meetings, executive-level reviews, and Quarterly Business Reviews (QBRs)
Team Leadership & Capability Development
- Build, lead, and mentor a high-performing QE team—managers, automation engineers, and architects—with a focus on career growth and retention
- Cultivate QE capabilities by evangelizing modern practices (automation, AI, BDD, CI/CD) and enabling adoption across teams
- Manage resourcing and recruitment to meet project demands, ensuring agility and scalability
Required Qualifications To Be Successful In This Role
- 15+ years of experience in Quality Engineering, specifically in Managed QE Services
- Proven expertise in delivering fixed-price, large-scale QE engagements and transformation programs.
- Deep knowledge of test automation strategies, AI-enabled testing, and QE frameworks (e.g., BDD, CI/CD)
- Strong financial acumen: P&L management, budgeting, cost control, and profitability in complex pricing models
- Demonstrated ability to engage at the executive level (VP/MD/CIO), with excellent communication and influence skills
- Track record of delivering client satisfaction, meeting/exceeding SLAs, and driving QE efficiency.
- Experienced leader in building QE teams and fostering capability development.
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent.
________________________________________
What You will Gain
- Join a culture rooted in ownership, collaboration, and long-term growth. CGI empowers its members from day one
- Work with global delivery capabilities and cutting-edge QE innovations to scale impact.
- Opportunity to shape QE strategy, drive transformation with automation and AI, and define future delivery excellence.
Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. As an equal-opportunity employer, being able to perform your best during the recruitment process is important to us. If you require an accommodation, please inform your recruiter.
To learn more about accessibility at CGI, contact us via email. Please note that this email is strictly for accessibility requests and cannot be used for application status inquiries.
Come join our team—one of the largest IT and business consulting services firms in the world.
About CGI
Insights you can act on to achieve trusted outcomes.
We are insights-driven and outcomes-focused to help accelerate returns on your investments. Across 21 industry sectors and 400 locations worldwide, we provide comprehensive, scalable and sustainable IT and business consulting services that are informed globally and delivered locally.
We value your opinions and welcome your comments and questions on our posts here on LinkedIn. Please keep a polite, professional and constructive tone. We remove comments containing objectionable language and derogatory views. We do not allow content that is unrelated to the subject, and we remove discriminatory and racist comments as well as spam and advertising.
Note that content on this page contains general information regarding CGI’s services and initiatives and should not be considered direct business advice. To engage in a discussion with one of our experts, please make a request through https://www.cgi.com/en/contact-us