About the role
Job Title: IT Support Student with Software Engineering Skills
Department: Information Technology
Reports To: IT Manager
Welcome to RIMOWA, the first German Maison of the Louis Vuitton Moët Hennessy (LVMH) Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 120 years, we have dedicated ourselves to developing unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.
We are seeking a highly motivated IT Support Student to join our growing team. This role offers a unique opportunity to combine IT support responsibilities with software engineering skills, providing a well-rounded experience in a dynamic environment. The successful candidate will provide technical assistance to employees while also contributing to software development projects.
Responsibilities:
- Provide first-level technical support to end-users via phone, email, and in-person.
- Troubleshoot and resolve hardware, software, and network issues.
- Install, configure, and maintain computer systems and software applications.
- Assist with the maintenance of IT infrastructure, including servers, networks, and security systems.
- Document IT support requests and resolutions in a ticketing system.
- Contribute to the improvement of IT processes and procedures.
- Help with Onboarding and Offboarding.
Qualifications:
- Currently enrolled in a degree program in Computer Science, Software Engineering, Information Technology, or a related field.
- Solid understanding of computer hardware, software, and networking concepts.
- Experience with troubleshooting Windows operating systems.
- Familiarity with common software applications, such as Microsoft Office Suite.
- Familiarity with programing languages such as Java, C++.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Experience with Office 365.
- Knowledge of database management systems such as SQL.
- Experience with cloud computing platforms such as Azure.
- Familiarity with Workspace ONE, ServiceNow.
Expected hours: 24-30 hours per week
Schedule: 8-hour day shift
RIMOWA leverages AI technology within its electronic screening processes.
About RIMOWA
Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel.
For more than 120 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.
At RIMOWA we believe that great ambitions demand resilient companions. It’s why our tools are created with longevity in mind.
Because the most meaningful journeys last more than a trip, they last a lifetime.
Please join us to discover your own.
Instagram: /rimowa Group: lvmh.com
About the role
Job Title: IT Support Student with Software Engineering Skills
Department: Information Technology
Reports To: IT Manager
Welcome to RIMOWA, the first German Maison of the Louis Vuitton Moët Hennessy (LVMH) Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 120 years, we have dedicated ourselves to developing unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.
We are seeking a highly motivated IT Support Student to join our growing team. This role offers a unique opportunity to combine IT support responsibilities with software engineering skills, providing a well-rounded experience in a dynamic environment. The successful candidate will provide technical assistance to employees while also contributing to software development projects.
Responsibilities:
- Provide first-level technical support to end-users via phone, email, and in-person.
- Troubleshoot and resolve hardware, software, and network issues.
- Install, configure, and maintain computer systems and software applications.
- Assist with the maintenance of IT infrastructure, including servers, networks, and security systems.
- Document IT support requests and resolutions in a ticketing system.
- Contribute to the improvement of IT processes and procedures.
- Help with Onboarding and Offboarding.
Qualifications:
- Currently enrolled in a degree program in Computer Science, Software Engineering, Information Technology, or a related field.
- Solid understanding of computer hardware, software, and networking concepts.
- Experience with troubleshooting Windows operating systems.
- Familiarity with common software applications, such as Microsoft Office Suite.
- Familiarity with programing languages such as Java, C++.
- Strong problem-solving and analytical skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Experience with Office 365.
- Knowledge of database management systems such as SQL.
- Experience with cloud computing platforms such as Azure.
- Familiarity with Workspace ONE, ServiceNow.
Expected hours: 24-30 hours per week
Schedule: 8-hour day shift
RIMOWA leverages AI technology within its electronic screening processes.
About RIMOWA
Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel.
For more than 120 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.
At RIMOWA we believe that great ambitions demand resilient companions. It’s why our tools are created with longevity in mind.
Because the most meaningful journeys last more than a trip, they last a lifetime.
Please join us to discover your own.
Instagram: /rimowa Group: lvmh.com