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Sunshine Village Ski & Snowboard Resort logo

Administrative Assistant – Lift Operations and Maintenance

Banff, AB
Mid Level

Top Benefits

A ridiculously cool life experience
A plethora of lively staff events all season long
A chance to enjoy the alpine vistas

About the role

Why join us?

Known as one of the most stunning alpine settings in the Canadian Rockies, and ranked the #1 day hike in Canada by Lonely Planet, Sunshine Meadows offers visitors unparalleled views. As spring turns into summer the meadows are in full bloom and painted with colourful wildflowers, setting off jaw-dropping views of surrounding peaks, including Mt. Assiniboine, “the Matterhorn of the Canadian Rockies".

What’s in it for you?

  • A ridiculously cool life experience
  • A plethora of lively staff events all season long
  • A chance to enjoy the alpine vistas

What can you expect?

The Administrative Assistant – Lift Operations and Maintenance - provides support to the Lifts Departments (Lift Maintenance and Operations, and Gondola Maintenance and Operations). This role is primarily behind the scenes and assists in enhancing the guest experience through the maintenance of safe, reliable, efficient resort facilities and equipment. This role promotes a safe working environment through efficient administration. The Administrative Assistant reports to the Lifts Manager and works frequently with the Lifts departments, other departments, and contractors throughout the Ski Area.

This job might be right for you if you think you would really enjoy:

  • Consistent monitoring and ensuring that all Lifts department administrative tasks and responsibilities are complete and correct in a timely manner.
  • Contributing to exceptional guest service either directly or indirectly supporting the department or company.
  • Assisting with the creation, procurement, implementation, tracking, follow up and review of department functions.
  • Effectively communicating, supporting and reinforcing all company initiatives, policy/procedures, through review and attendance at company training sessions and meetings.
  • Overseeing, reviewing and completing of department documentation.
  • Able to work effectively with others and maintaining positive working relationships.
  • Assisting with employee documentation follow through.
  • Assisting with ensuring Lifts Preventative Maintenance program data input and reporting.
  • Assisting in the setup and maintainining manual and computerized information filing systems.
  • Compiling daily, monthly and yearly statistical data and providing reports via manual and computer-based databases.
  • Compiling, monitoring and maintaining up to date inventories.
  • Assisting in the creation and implementation of safety and guest experience initiatives.

Other duties may be requested and assigned from time to time.

And you are/have:

  • Professional, positive, and friendly attitude.
  • Good comprehension of Microsoft programs including but not limited to Excel, Word, Outlook etc.
  • Strong self-initiative and communication skills.
  • Ability to work with minimal supervision.
  • Must be neat, punctual and dependable.
  • Competent in general office and administrative duties.
  • Must be able to effectively provide training, support and assistance to coworkers.
  • At times, prepared to work a flexible schedule (weekends, holidays).
  • Willing to provide outstanding guest service.
  • Excellent attention to detail.
  • Work in a confidential capacity.
  • Communicate effectively in English, both written and verbally.
  • Maintain professional conduct when in uniform, on or off-duty (and online).

Additional Considerations:

  • Employees must always be of sound mind, exhibit good judgment, and report to work fit for duty.
  • This position is an indoor/outdoor role in a remote, alpine environment. Employees must be prepared to work in all weather conditions.
  • Ability to ski or snowboard is an asset. Skiing or snowboarding for work requires completion of a competency test, skiing and riding professionally, and is restricted to designated runs.
  • Skiing or snowboarding equipment used for work must be in good operating condition, meet Sunshine Village equipment requirements, and may be tested throughout the season.
  • Required uniform pieces (liner, jacket, pants, toque) are provided. Workers must be prepared and wear appropriate footwear, gloves, layers, etc. for the conditions.

This role is subject to all terms and conditions of the Sunshine Village Employee Handbook and Policy Manual, and the Alberta Employment Standards Code.

Can’t wait to get started? Great, because we can’t wait to hear from you! Click the "Apply Now" button above to get started!

Sunshine Village is an Equal Opportunity Employer and we value diversity within our workplace.

About Sunshine Village Ski & Snowboard Resort

Recreational Facilities
501-1000

Banff Sunshine Village, is Banff's premier ski and snowboard Resort. Established in 1928, Banff Sunshine has been inspiring visitors to Banff National Park to fall in love with skiing, snowboarding, and the Canadian Rockies.

What makes Banff Sunshine Village unique, is our SNOW! Each year we received an average of 30 feet of Canada's Best Snow. Our location high on the Continental Divide makes us a magnet for snow. At Sunshine Village, we also boast Canada's longest non-glacier ski season. We're open for skiing and snowboarding from early November until late May.

At Banff Sunshine we call the beautiful World Heritage Site of Banff National Park home. We're known for our abundance of natural snow, high speed chairlifts, great service and stunning views of the Canadian Rocky Mountains.

Learn more about us at www.skibanff.com.