Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and help our customers get the job done right. We proudly serve customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and Family Focus. We’re looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family.

Job Summary

The Sales Associate is a customer facing employee charged with selling products, taking orders, resolving customer issues and professionally representing Stephenson’s at all times. Primary responsibility focuses on providing exceptional sales and service to all existing and prospective customers. Areas of concentration include product knowledge, systems, customer service, sales, business management, inventory control, administrative routines and housekeeping.

Requirements

• High school diploma or equivalent
• Minimum 2 years customer service experience preferably in rental equipment services, home improvement centers or a similar background.
• Working knowledge and understanding of construction equipment is an asset.
• Exceptional communication skills and effectively able to deal with customers in person and on the phone
• Able to multi-task and work effectively in a fast-paced environment
• Must be able to lift up to 50lbs on a regular basis

Responsibilities

• Support our Customers’ needs by knowing how to operate rental equipment, explain its application, and relate appropriate add on merchandise
• Maximize sales opportunities with every customer
• Book reservations
• Anticipate customer needs and follow up on all leads
• Demonstrate enthusiasm with customer
• Safely load, transport, and operate various equipment including: construction equipment, heating equipment, and fuels and explain how they operate to customers.
• Maintain inventory documentation and levels to minimize stock outs
• Maintain accurate pricing and display
• Ensure proper equipment levels are available to minimize lost rentals
• Anticipate product demand, track availability, and ensure equipment is “rental ready”
• Adhere to all Company Safety Policies
• Ensure the promotion of safe work practices to all staff, customers, suppliers and contractors by reporting any workplace hazards to help eliminate them
• Use all personal protective equipment as required
• Maintain knowledge of relevant legislation
• Attend any training programs sponsored by the Company that relate directly to the Health and Safety of the position
• Other duties as assigned

Why you’ll love working here

• Safety is our #1 priority
• Competitive hourly wages with bonus opportunities
• Paid time off
• Company paid benefits including health, dental and vision care
• Life insurance and RRSP matching
• Annual uniform and PPE allowance
• Discounted gym membership and exclusive store discounts
• Internal training, career development, mentorship, and apprenticeship opportunities
• A tight-knit team that treats you like family

We are thankful to all applicants and will reach out to those that qualify.

Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.