Specialist, Implementation Project
Top Benefits
About the role
Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need We are looking for a Specialist, Implementation Project to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are You
- Ability to influence others with diplomacy
- Excellent Customer Service & Relationship skills
As the Specialist, Implementation Project you will be responsible for helping Project Managers execute seamless client onboarding and program deactivations, this role is essential to delivering an exceptional implementation experience at Element Fleet. You’ll support key project deliverables and will also assist with program terminations, ensuring all tasks are completed and communications are properly managed. This client-facing role requires strong attention to detail, cross-functional coordination, and a proactive, service-driven mindset.
A Day in the Life
- Execute facilitation of execution of the implementation plan
- Cleaning, validating and uploading client inventory files
- Drafting, validating, sending fleet and driver communications
- Helping project manager complete handoff cases to other operating areas
- Gathering, validating, loading contact information for implementations
- Triggering Material and PIN issuance
- Monitor the output from the implementation process
- Work with clients and internal stakeholders to create and execute Termination/Deactivation strategy
- Identify critical milestones and risks; establish timeline; craft termination/deactivation project plan.
- Oversee the execution of the deactivation plan.
- Record project progress and provide proactive report-outs to internal and external stakeholders.
- Lead or participate as a Subject Matter Expert in cross-functional projects; as requested by the business.
- Identify and implement process improvement opportunities related to the implementation process.
Requirements
- Bachelor’s required or equivalent business experience
- Experience in leasing industry, specifically in financial services, operations or customer service desired
- Travel required - 5-10%.
- Strong PC proficiency (including Microsoft Suite including: Word, Excel, PowerPoint, and Outlook; and project management software Smartsheet)
- Strong organization skills (ability to prioritize and close, project management capabilities).
- Identify and ask probing questions, gather data, identify options/solutions to a problem or issue.
- General business knowledge and skills; good financial knowledge
- Demonstrate proper judgment regarding decision making, self-reliance and problem resolution.
- Ability to implement and adapt to change effectively
- Strong communication skills, both written & oral
The hiring base salary range for this position is $54,400 - $74,800 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data.
Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What’s In It For You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.
About Element Fleet Management
Element Fleet Management (TSX: EFN) is a global leader in fleet management, driven by a single Purpose: to Move the world through intelligent mobility. We provide a superior client experience and tailored mobility solutions, along with deep and broad expertise to help our clients achieve extraordinary results. As fleet experts, we make the complicated simple for our clients, allowing them to focus on their business. Put your fleet in the hands of our dedicated professionals, who will help you reduce your costs, navigate the ever-changing landscape of , and manage your business across the entire fleet lifecycle. For more information, visit www.elementfleet.com or call (800) 665-9744.
Specialist, Implementation Project
Top Benefits
About the role
Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need We are looking for a Specialist, Implementation Project to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients.
At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference!
Are You
- Ability to influence others with diplomacy
- Excellent Customer Service & Relationship skills
As the Specialist, Implementation Project you will be responsible for helping Project Managers execute seamless client onboarding and program deactivations, this role is essential to delivering an exceptional implementation experience at Element Fleet. You’ll support key project deliverables and will also assist with program terminations, ensuring all tasks are completed and communications are properly managed. This client-facing role requires strong attention to detail, cross-functional coordination, and a proactive, service-driven mindset.
A Day in the Life
- Execute facilitation of execution of the implementation plan
- Cleaning, validating and uploading client inventory files
- Drafting, validating, sending fleet and driver communications
- Helping project manager complete handoff cases to other operating areas
- Gathering, validating, loading contact information for implementations
- Triggering Material and PIN issuance
- Monitor the output from the implementation process
- Work with clients and internal stakeholders to create and execute Termination/Deactivation strategy
- Identify critical milestones and risks; establish timeline; craft termination/deactivation project plan.
- Oversee the execution of the deactivation plan.
- Record project progress and provide proactive report-outs to internal and external stakeholders.
- Lead or participate as a Subject Matter Expert in cross-functional projects; as requested by the business.
- Identify and implement process improvement opportunities related to the implementation process.
Requirements
- Bachelor’s required or equivalent business experience
- Experience in leasing industry, specifically in financial services, operations or customer service desired
- Travel required - 5-10%.
- Strong PC proficiency (including Microsoft Suite including: Word, Excel, PowerPoint, and Outlook; and project management software Smartsheet)
- Strong organization skills (ability to prioritize and close, project management capabilities).
- Identify and ask probing questions, gather data, identify options/solutions to a problem or issue.
- General business knowledge and skills; good financial knowledge
- Demonstrate proper judgment regarding decision making, self-reliance and problem resolution.
- Ability to implement and adapt to change effectively
- Strong communication skills, both written & oral
The hiring base salary range for this position is $54,400 - $74,800 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data.
Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What’s In It For You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744.
About Element Fleet Management
Element Fleet Management (TSX: EFN) is a global leader in fleet management, driven by a single Purpose: to Move the world through intelligent mobility. We provide a superior client experience and tailored mobility solutions, along with deep and broad expertise to help our clients achieve extraordinary results. As fleet experts, we make the complicated simple for our clients, allowing them to focus on their business. Put your fleet in the hands of our dedicated professionals, who will help you reduce your costs, navigate the ever-changing landscape of , and manage your business across the entire fleet lifecycle. For more information, visit www.elementfleet.com or call (800) 665-9744.