Director, Business Systems Applications
About the role
Why should you consider joining Auvik?
- You want to work at a company that is building impactful, relevant technology. Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It's more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.
- You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.
- You want to work with a product customers love. People rave about what we've built. Our customers are smart, aspirational, and highly technical. It pays to get the details right.
- You want regular opportunities for learning and growth. With ongoing feedback from leadership, you'll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you're prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.
- You want the flexibility to manage your work, your way. We're a fully distributed team and we're prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective.
What's this role all about? As the Business Systems Director, you'll be responsible for the prioritization and implementation of company-wide business systems to support the growth and success of the business.
What will I be doing? Working with people across the organization and guiding the Enterprise Applications team, you'll lead the planning, organization, and strategy to meet Auvik's business goals.
You will manage two teams:
- A team that's responsible for the general administration, design and implementation of Enterprise Applications such as CRM, CPQ, Billing, Support, Success, Operations, as well as Integrations and Data Platform.
Candidates must have a proven track record of scaling business systems in a growing SaaS company from a start-up to a scale-up stage and beyond. The candidate will be expected to understand business needs and develop a vision, architecture and strategy to meet those needs. We are looking for a cross functional leader who will be a key member of Auvik's Extended Leadership Team (ELT).
What are we looking for? As the ideal candidate you will have experience with the following:
- Planning and executing corporate enterprise strategy in a growing SaaS company.
- Deep expertise in implementing and supporting multiple applications within the Salesforce ecosystem.
- Exceptional leadership and employee development skills.
- Strong communication and presentation skills for working with all levels of the organization.
- Implementing technical upgrades while mitigating potential risks.
- Developing and evangelizing IT & Business Systems guidelines and governance.
- Driving business systems architecture and scalable design.
- Good understanding of data sharing and visibility considerations, and how these play into the platform architecture.
- Knowledge and experience of data integration tools with different applications and data sources.
- Ability to work in an agile development environment.
- Someone who is highly motivated, with a desire to stay current on architectural trends and standards.
- The ability to solve problems and meet deadlines with minimal supervision.
- Passion for metrics and improvement.
- 3+ years as a Director of Business Systems, including people management.
About Auvik Auvik makes network management easier. Our software provides the visibility and automation IT professionals need to focus on the work that delivers the greatest value to their organization. Today, Auvik helps IT teams manage more than four million devices on over 50,000 networks worldwide.
Auvik is one of the fastest growing North American technology companies, and is winner of the Deloitte Technology Fast 50, Deloitte Fast 500, and was recognized as the #1 ranked Canadian company in the FT Americas' Fastest Growing Companies list.
We're focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Don't have a working webcam? We will help you find a space you can conduct your interview from Have kids or pets in the background? Don't worry about it. Just let us know what you need when we reach out to schedule and we will make it work!
Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.
Compensation Details: At Auvik, our compensation philosophy is to be market competitive, reward performance, reflect our commitment to equity and maintain transparency with our employees. We have defined job levels and compensation ranges for each of our markets we employ, based on research from various sources of market data, which are reviewed on a regular basis.
The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below.
In addition to cash compensation, all full-time employees are granted stock options to share in Auvik's future successes. Auvik employees are eligible to participate in additional benefits and programs including our comprehensive health and dental benefits plan, Wellness spending account, GRSP matching program, flexible paid time off, paid parental leave program, and are eligible for remote working subsidies.
OTE (Base + Target Incentive) Range:
$126,500—$164,500 CAD
About Auvik
SaaS sprawl. Constantly evolving hybrid workplaces. IT requests that interrupt critical work. Embrace change with Auvik’s cloud-based IT management platform that reduces friction and increases agility—for IT teams, managed service providers (MSPs), end users, and entire organizations.
Simplify Everything Simplicity of deployment, combined with ease of use and effortless automation gives you significant time savings. Focus instead on strategic business priorities and the new opportunities that change presents.
Boost Visibility Get total visibility into key parts of your infrastructure and take a proactive approach to IT management: reduce friction and lower operational risk while raising confidence in IT infrastructure.
Move Forward, Faster Power faster detection, accelerated speed to resolution, and reduced downtime, improving efficiency and extending the bandwidth of IT and end users. Invest in the work that keeps everyone moving forward.
Auvik gives internal IT teams the tools they need to effectively manage infrastructure across multiple networks and an evolving SaaS landscape. Auvik's simplicity also gives MSPs a competitive advantage, from client onboarding to network documentation to accelerating client resolutions.
With one million network devices and three million SaaS applications across 100,000 networks, Auvik helps keep everyone moving forward.
Director, Business Systems Applications
About the role
Why should you consider joining Auvik?
- You want to work at a company that is building impactful, relevant technology. Auvik's network management software helps IT teams by automating time-consuming tasks, streamlining operations, and mitigating risk. It's more important than ever to be able to remotely monitor and manage network infrastructure, and with Auvik, IT professionals have that essential visibility and control.
- You want to work with a leadership team who are transparent and trustworthy. Our senior leaders have a vision for Auvik. They are experienced, knowledgeable, approachable, and consistently working hard to drive success, both for the company and the team of people who make it happen.
- You want to work with a product customers love. People rave about what we've built. Our customers are smart, aspirational, and highly technical. It pays to get the details right.
- You want regular opportunities for learning and growth. With ongoing feedback from leadership, you'll find that Auvik encourages you to be your very best. Our onboarding process is thorough and informative because we want to make sure you're prepared to have a great work experience. We also have programs designed to help you take the next steps you want for your career.
- You want the flexibility to manage your work, your way. We're a fully distributed team and we're prepared to continue to support working from home (or the space you choose!). We trust you to get the job done where you feel most comfortable and effective.
What's this role all about? As the Business Systems Director, you'll be responsible for the prioritization and implementation of company-wide business systems to support the growth and success of the business.
What will I be doing? Working with people across the organization and guiding the Enterprise Applications team, you'll lead the planning, organization, and strategy to meet Auvik's business goals.
You will manage two teams:
- A team that's responsible for the general administration, design and implementation of Enterprise Applications such as CRM, CPQ, Billing, Support, Success, Operations, as well as Integrations and Data Platform.
Candidates must have a proven track record of scaling business systems in a growing SaaS company from a start-up to a scale-up stage and beyond. The candidate will be expected to understand business needs and develop a vision, architecture and strategy to meet those needs. We are looking for a cross functional leader who will be a key member of Auvik's Extended Leadership Team (ELT).
What are we looking for? As the ideal candidate you will have experience with the following:
- Planning and executing corporate enterprise strategy in a growing SaaS company.
- Deep expertise in implementing and supporting multiple applications within the Salesforce ecosystem.
- Exceptional leadership and employee development skills.
- Strong communication and presentation skills for working with all levels of the organization.
- Implementing technical upgrades while mitigating potential risks.
- Developing and evangelizing IT & Business Systems guidelines and governance.
- Driving business systems architecture and scalable design.
- Good understanding of data sharing and visibility considerations, and how these play into the platform architecture.
- Knowledge and experience of data integration tools with different applications and data sources.
- Ability to work in an agile development environment.
- Someone who is highly motivated, with a desire to stay current on architectural trends and standards.
- The ability to solve problems and meet deadlines with minimal supervision.
- Passion for metrics and improvement.
- 3+ years as a Director of Business Systems, including people management.
About Auvik Auvik makes network management easier. Our software provides the visibility and automation IT professionals need to focus on the work that delivers the greatest value to their organization. Today, Auvik helps IT teams manage more than four million devices on over 50,000 networks worldwide.
Auvik is one of the fastest growing North American technology companies, and is winner of the Deloitte Technology Fast 50, Deloitte Fast 500, and was recognized as the #1 ranked Canadian company in the FT Americas' Fastest Growing Companies list.
We're focused on building a diverse and inclusive workforce. If you're excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply. We are happy to make any accommodations you may need throughout the interview process as well. Don't have a working webcam? We will help you find a space you can conduct your interview from Have kids or pets in the background? Don't worry about it. Just let us know what you need when we reach out to schedule and we will make it work!
Auvik is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law.
Compensation Details: At Auvik, our compensation philosophy is to be market competitive, reward performance, reflect our commitment to equity and maintain transparency with our employees. We have defined job levels and compensation ranges for each of our markets we employ, based on research from various sources of market data, which are reviewed on a regular basis.
The hiring range for this position is listed below. Compensation offered for candidates in this role is based on a number of factors including job-related skills, knowledge, and experience. These factors may cause your compensation to vary within the range outlined below.
In addition to cash compensation, all full-time employees are granted stock options to share in Auvik's future successes. Auvik employees are eligible to participate in additional benefits and programs including our comprehensive health and dental benefits plan, Wellness spending account, GRSP matching program, flexible paid time off, paid parental leave program, and are eligible for remote working subsidies.
OTE (Base + Target Incentive) Range:
$126,500—$164,500 CAD
About Auvik
SaaS sprawl. Constantly evolving hybrid workplaces. IT requests that interrupt critical work. Embrace change with Auvik’s cloud-based IT management platform that reduces friction and increases agility—for IT teams, managed service providers (MSPs), end users, and entire organizations.
Simplify Everything Simplicity of deployment, combined with ease of use and effortless automation gives you significant time savings. Focus instead on strategic business priorities and the new opportunities that change presents.
Boost Visibility Get total visibility into key parts of your infrastructure and take a proactive approach to IT management: reduce friction and lower operational risk while raising confidence in IT infrastructure.
Move Forward, Faster Power faster detection, accelerated speed to resolution, and reduced downtime, improving efficiency and extending the bandwidth of IT and end users. Invest in the work that keeps everyone moving forward.
Auvik gives internal IT teams the tools they need to effectively manage infrastructure across multiple networks and an evolving SaaS landscape. Auvik's simplicity also gives MSPs a competitive advantage, from client onboarding to network documentation to accelerating client resolutions.
With one million network devices and three million SaaS applications across 100,000 networks, Auvik helps keep everyone moving forward.