About the role
Job Requisition Id: 194142
Business Function: Health and Safety
Primary City: Edmonton
**Other Location(s):**Calgary
Province: Alberta
Employment Type: Full-Time
Employment Status: Temporary
Language Requirement: English Essential
Employee Class and Level:
Number of Vacancies 1
Job Closing Date (YYYY-MM-DD): 2025-09-09
Job Description
The Admin, Disability Management is responsible for monitoring and inputting WCB and ESDC information related to injury on duty into the Incident Management System/other systems. Responsible for processing leave advisals and monitoring for required actions, processing incoming correspondence from ESDC and Workers’ Compensation Board and acts as the Regional Occupational Final Appeal Representative (ROFAR) for short-term disability claims. Provides administrative and clerical support to the Disability Management team and may compile monthly statistics on local and regional disability claims.
Job Responsibilities
Below are the main job requirements and responsibilities for the Admin, Disability Management.
-
Processes information for inclusion in the Incident Management System (IMS)/other systems in order to ensure the accuracy and availability of information required by regional leaders based on specific knowledge of WCB, ESDC and SAP processes.
-
Receives information from WCB and ESDC and translates the decision into leave advisals for action by Access HR and Team Leads, and input in IMS.
-
Reviews and provides information to WCB on injury on duty hours, as required. Ensures consistency with time and leave data. Provides process coaching to team leaders to ensure data accuracy.
-
Initiates follow up actions for WCB cases, as required. Ensures appropriate case handling and responses to inquiries.
Job Responsibilities (continued)
-
Provides administrative and clerical support to officers and managers responsible for Disability Management (e.g., scanning and uploading documentation into IMS/other systems, filing, archiving, reporting, operating office equipment, ordering supplies, etc). Identifies time sensitive issues and responds accordingly.
-
Builds and maintains relationships with both internal and external clients and suppliers (e.g., Operators, WCB, AccessHR, third-party benefit providers).
-
Compiles monthly statistics on accident and other health and safety matters, as required.
-
Prepares and distributes special reports by accessing, calculating and compiling data on a regional or corporation wide basis within a timeframe/deadline, prioritizing requests as required.
Qualifications
Education
-
Completion of secondary school according to provincial standards or equivalent (GED)
-
Completion of post-secondary (College/University) courses may be required
Experience
- 1-3 years of experience in a fast paced administrative position
Other Candidate Requirements
-
Proficient computer skills and competent with Microsoft Office programs
-
Ability to maintain confidentiality and deal with sensitive information
-
Strong organizational, prioritization and time-management skills
-
Good interpersonal skills
-
Strong oral and written communication skills
-
Ability to manage multiple priorities and projects
Other Information
This posting will be used to fill current and future vacancies.
Canada Post’s values and behaviours
Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
About Canada Post
As the country’s leading ecommerce parcel delivery company, we are committed to the greener good and delivering a stronger Canada.
Canadians are at the heart of everything we do. We are dedicated to serving communities and businesses from coast to coast to coast, and are transforming to meet their rapidly evolving needs and expectations.
Delivering for Canadians
We are the only delivery organization with the network – and commitment – to serve all Canadians.
We deliver to all of the more than 17 million addresses in urban, rural and remote locations across Canada.
We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country.
Our nearly 68,000 employees are the heart of our company and our greatest ambassadors. They connect us with Canadians and are proud to serve the communities where they live and work.
United in purpose
The needs of Canadians are changing significantly, and we are changing with them. Our purpose and transformation plan, A Stronger Canada – Delivered, is our commitment to the country we proudly serve. It is anchored by three pillars:
Delivering for all Canadians - We are committed to delivering more by expanding capacity, improving service and tracking, and stepping up for small businesses.
Social and environmental leadership - More than ever, we are dedicated to diversity and inclusion, protecting the environment and reconciliation with Indigenous and northern communities.
Our employee promise - Our employees are the face, spirit and future of Canada Post. Putting their needs at the forefront is a priority – and always will be.
About the role
Job Requisition Id: 194142
Business Function: Health and Safety
Primary City: Edmonton
**Other Location(s):**Calgary
Province: Alberta
Employment Type: Full-Time
Employment Status: Temporary
Language Requirement: English Essential
Employee Class and Level:
Number of Vacancies 1
Job Closing Date (YYYY-MM-DD): 2025-09-09
Job Description
The Admin, Disability Management is responsible for monitoring and inputting WCB and ESDC information related to injury on duty into the Incident Management System/other systems. Responsible for processing leave advisals and monitoring for required actions, processing incoming correspondence from ESDC and Workers’ Compensation Board and acts as the Regional Occupational Final Appeal Representative (ROFAR) for short-term disability claims. Provides administrative and clerical support to the Disability Management team and may compile monthly statistics on local and regional disability claims.
Job Responsibilities
Below are the main job requirements and responsibilities for the Admin, Disability Management.
-
Processes information for inclusion in the Incident Management System (IMS)/other systems in order to ensure the accuracy and availability of information required by regional leaders based on specific knowledge of WCB, ESDC and SAP processes.
-
Receives information from WCB and ESDC and translates the decision into leave advisals for action by Access HR and Team Leads, and input in IMS.
-
Reviews and provides information to WCB on injury on duty hours, as required. Ensures consistency with time and leave data. Provides process coaching to team leaders to ensure data accuracy.
-
Initiates follow up actions for WCB cases, as required. Ensures appropriate case handling and responses to inquiries.
Job Responsibilities (continued)
-
Provides administrative and clerical support to officers and managers responsible for Disability Management (e.g., scanning and uploading documentation into IMS/other systems, filing, archiving, reporting, operating office equipment, ordering supplies, etc). Identifies time sensitive issues and responds accordingly.
-
Builds and maintains relationships with both internal and external clients and suppliers (e.g., Operators, WCB, AccessHR, third-party benefit providers).
-
Compiles monthly statistics on accident and other health and safety matters, as required.
-
Prepares and distributes special reports by accessing, calculating and compiling data on a regional or corporation wide basis within a timeframe/deadline, prioritizing requests as required.
Qualifications
Education
-
Completion of secondary school according to provincial standards or equivalent (GED)
-
Completion of post-secondary (College/University) courses may be required
Experience
- 1-3 years of experience in a fast paced administrative position
Other Candidate Requirements
-
Proficient computer skills and competent with Microsoft Office programs
-
Ability to maintain confidentiality and deal with sensitive information
-
Strong organizational, prioritization and time-management skills
-
Good interpersonal skills
-
Strong oral and written communication skills
-
Ability to manage multiple priorities and projects
Other Information
This posting will be used to fill current and future vacancies.
Canada Post’s values and behaviours
Our Values - Trust, Respect and Deliver represent our fundamental promise to ourselves, our expectations of one and another and our shared duty to our country.
Our behaviours – Make the call, Know the destination, Deliver for others, Ignite our pride; embody our values, bringing them to life and guiding our actions.
We’re committed to living these values and practicing these behaviours every day. Learn more about the values and behaviours by visiting the Canada Post website.
About Canada Post
As the country’s leading ecommerce parcel delivery company, we are committed to the greener good and delivering a stronger Canada.
Canadians are at the heart of everything we do. We are dedicated to serving communities and businesses from coast to coast to coast, and are transforming to meet their rapidly evolving needs and expectations.
Delivering for Canadians
We are the only delivery organization with the network – and commitment – to serve all Canadians.
We deliver to all of the more than 17 million addresses in urban, rural and remote locations across Canada.
We operate the largest retail network in Canada, with almost 5,900 post offices in every corner of the country.
Our nearly 68,000 employees are the heart of our company and our greatest ambassadors. They connect us with Canadians and are proud to serve the communities where they live and work.
United in purpose
The needs of Canadians are changing significantly, and we are changing with them. Our purpose and transformation plan, A Stronger Canada – Delivered, is our commitment to the country we proudly serve. It is anchored by three pillars:
Delivering for all Canadians - We are committed to delivering more by expanding capacity, improving service and tracking, and stepping up for small businesses.
Social and environmental leadership - More than ever, we are dedicated to diversity and inclusion, protecting the environment and reconciliation with Indigenous and northern communities.
Our employee promise - Our employees are the face, spirit and future of Canada Post. Putting their needs at the forefront is a priority – and always will be.