Security Dispatcher - 1 Queen St East - Full-Time
Top Benefits
About the role
Security Dispatcher - 1 Queen St East - Full-Time
Site Description: One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto’s storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium.
Position: Security Dispatcher
Site: One Queen Street East, Toronto
Status: Full Time
Hours: Continental Nights 1900-0700
Pay Rate: $19.89/hr
Internal Posting: Oct 2, 2025
Internal Closing: Oct 9, 2025
External Closing: Oct 16, 2025
Highlights:
- Leverage your in-depth security knowledge to lead and manage the security team, effectively assigning tasks and ensuring their efficient execution
- Proactively identify areas for improvement in security processes and implement necessary changes
- Lead the response to incidents and emergencies (including but not limited to fire control, use of force, de-escalation, and medical situations). Apply your first aid, CPR, Narcan, and AED certifications when necessary
- Conduct proactive and highly visible patrols of assigned areas to maintain a safe and secure environment for all
- Comprehensive knowledge of the Trespass to Property Act (TPA) and Arrest without warrant (S494)
Job Duties and Responsibilities:
- Demonstrate a proven track record of conducting and reviewing audits for radios, cameras, inventory, and keys to maintain a secure environment
- Prioritize outstanding customer service by providing exceptional support to tenants, guests, and visitors
- Oversee the efficient review, update, and closure of reports, ensuring all documentation is accurate and up to date
- Diplomatically enforce property standards while maintaining peace and security
- Effectively monitor CCTV surveillance systems, promptly identifying and responding to any suspicious or unauthorized activities
- Maintain exceptional observational awareness and attention to detail, proactively identifying and addressing potential security threats
- Foster a positive and collaborative work environment by utilizing your strong interpersonal skills and emotional intelligence
- Ensure you hold all necessary certifications and training required for security roles
Technical Requirements:
- Proficiency in Microsoft Office applications, including MS Word, MS Excel, and Outlook
- Expertise in daily report writing (DAR) and incident report writing using Perspective Application
- Strong email communication skills for clear and concise written communication
- Thorough knowledge of fire safety plans and emergency evacuation procedures;
- Authorized to work in Canada legally
Security System Knowledge:
- Access control systems: CCURE 9000 Monitoring Station, Habtech, and CCURE 9000 Administration Station
- CCTV monitoring: Indigo Vision Control Center
- Key control systems: Keypro 3 & Keytrak
- Elevator Management Systems: EMS Panorama 2.0, OTIS
- Critical event management: MIR3
- Work order generation: Angus Work Order
- Fire alarm systems: Knowledge to put buildings on & off global bypass, sprinkler bypass & node bypass (Simplex Fire System)
- Parking E-hub System: Thorough understanding of the system's operation
Site Specific Duties:
- Inform supervisors about any issues that might affect security services or staff performance
- Proactively suggest improvements to supervisors
Why choose Paladin?
- Opportunities for training and professional development
- Competitive salary and benefits package
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Work today, get paid today—daily pay available
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.
Security Dispatcher - 1 Queen St East - Full-Time
Top Benefits
About the role
Security Dispatcher - 1 Queen St East - Full-Time
Site Description: One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto’s storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium.
Position: Security Dispatcher
Site: One Queen Street East, Toronto
Status: Full Time
Hours: Continental Nights 1900-0700
Pay Rate: $19.89/hr
Internal Posting: Oct 2, 2025
Internal Closing: Oct 9, 2025
External Closing: Oct 16, 2025
Highlights:
- Leverage your in-depth security knowledge to lead and manage the security team, effectively assigning tasks and ensuring their efficient execution
- Proactively identify areas for improvement in security processes and implement necessary changes
- Lead the response to incidents and emergencies (including but not limited to fire control, use of force, de-escalation, and medical situations). Apply your first aid, CPR, Narcan, and AED certifications when necessary
- Conduct proactive and highly visible patrols of assigned areas to maintain a safe and secure environment for all
- Comprehensive knowledge of the Trespass to Property Act (TPA) and Arrest without warrant (S494)
Job Duties and Responsibilities:
- Demonstrate a proven track record of conducting and reviewing audits for radios, cameras, inventory, and keys to maintain a secure environment
- Prioritize outstanding customer service by providing exceptional support to tenants, guests, and visitors
- Oversee the efficient review, update, and closure of reports, ensuring all documentation is accurate and up to date
- Diplomatically enforce property standards while maintaining peace and security
- Effectively monitor CCTV surveillance systems, promptly identifying and responding to any suspicious or unauthorized activities
- Maintain exceptional observational awareness and attention to detail, proactively identifying and addressing potential security threats
- Foster a positive and collaborative work environment by utilizing your strong interpersonal skills and emotional intelligence
- Ensure you hold all necessary certifications and training required for security roles
Technical Requirements:
- Proficiency in Microsoft Office applications, including MS Word, MS Excel, and Outlook
- Expertise in daily report writing (DAR) and incident report writing using Perspective Application
- Strong email communication skills for clear and concise written communication
- Thorough knowledge of fire safety plans and emergency evacuation procedures;
- Authorized to work in Canada legally
Security System Knowledge:
- Access control systems: CCURE 9000 Monitoring Station, Habtech, and CCURE 9000 Administration Station
- CCTV monitoring: Indigo Vision Control Center
- Key control systems: Keypro 3 & Keytrak
- Elevator Management Systems: EMS Panorama 2.0, OTIS
- Critical event management: MIR3
- Work order generation: Angus Work Order
- Fire alarm systems: Knowledge to put buildings on & off global bypass, sprinkler bypass & node bypass (Simplex Fire System)
- Parking E-hub System: Thorough understanding of the system's operation
Site Specific Duties:
- Inform supervisors about any issues that might affect security services or staff performance
- Proactively suggest improvements to supervisors
Why choose Paladin?
- Opportunities for training and professional development
- Competitive salary and benefits package
- Free Uniforms
- Security license reimbursement
- Dry cleaning & hemming/tailoring allowance
- Work today, get paid today—daily pay available
About Paladin Security
As one of Canada's Best Managed Companies, boasting Canada's 10 Most Admired Corporate Cultures, Paladin is Canada's leading security company, with services and superior expertise that span all types of protection. Our outstanding people, ongoing training, state-of-the-art technology, advanced monitoring stations and passion for customer service excellence enable us to provide the most responsive and effective customer service in the industry.
About Us
Paladin was established in 1976 to provide basic Security Officer services. From modest beginnings with four employees and one contract, Paladin has grown into one of the largest security companies in Canada with offices from coast to coast.
Our Mission
Paladin's mission is to provide our clients with the finest security services and products available. With our extensive range of products and services, we care for our clients' safety and security. We strive to provide the very best in quality, and therefore commit to investing heavily into the selection, training, support, supervision and personal development of our people.