Senior Business Analyst (ERP)
Top Benefits
About the role
Posting Date: Dec 22, 2025, 1:51:02 PM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Application deadline: January 12 2026
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid
Position: Senior Business Analyst (ERP)
Employment Type: Contract (9 Months)
Compensation Details:
- Business Analyst 18: Salaries typically range from $94 664 to $126,219 annually, based on qualifications and experiences.
Location:
- Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
- This role can be performed from EDC’s headquarters in Ottawa.
About EDC:
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
- Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
- Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
- Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
- Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
- Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team Overview:
Corporate Functions Transformation – ERP Program
The Corporate Functions Transformation (CFT) program is a multi-year strategic initiative designed to modernize and unify core business processes across HR, Finance, Procurement, and IT. At its heart is the implementation of a new Enterprise Resource Planning (ERP) platform, replacing legacy systems and siloed processes with an integrated, efficient, and future-ready solution.
The Business Analyst will be a key participant in EDC’s transformation towards a modern ERP (Enterprise Resource Planning platform), engaging with business teams across EDC to help define the target state process, data and technology needs, supporting the initiative team with managing program risk, partnering with a variety of internal and external stakeholders enabling the corporate functions of EDC
The Senior Business Analyst works in a matrixed and collaborative environment with other team members and delivery partners, to connect business subject matter experts and technical communities in the development of solutions that support the program’s needs. The Senior Business Analyst elicits, analyzes, communicates, validates and translates business needs into artifacts to be consumed by delivery teams.
The Senior Business Analyst will hit the ground running to assess processes and data streams, identify use cases, and is proficient in the utilization of appropriate tools, models and techniques as part of delivering desired outcomes. The Senior Business Analyst proactively builds relationships with business subject matter experts, and collaborates on requirements artifacts with delivery partners, influencing format and ensuring best practices for communicating requirements among stakeholder groups.
The Senior Business Analyst is recognized as a leader within the program team and is an active contributor to the overall maturation of the team and its program delivery practices.
This position requires digital competencies, an ability to learn new solutions rapidly, the agility to respond to constant changes, strong IT knowledge, as well as excellent communications, and analytical skills. It also necessitates strong collaborative and relationship management skills given a high level of interaction.
What you will be doing:
- Understand business needs and capture them clearly and in an easily consumed format
- Deconstruct complex technical solutions and explain them to a non-technical audience in simple and clear terms
- Present complex or conflicting situations/issues to stakeholders; use persuasion, influence, negotiation and conflict resolution skills
- Identify changes, in business terms, because of changing technology or digital capabilities
- Solving problems by leveraging critical thinking concepts and data
- Contribute to the creation of strategy and planning with team leadership
- Understand and effortlessly articulate the Corporate Functions (HR, Finance, Procurement) Transformation Roadmap and ensure requirements conversations/outputs align to Roadmap
- Utilize broad knowledge of business processes, applications, products, business strategy and internal and external customer needs to contribute to the optimum business solution
- Recognize pro-actively where solutions impact related workstreams, applications, business processes, or data/information integrity
- Lead informative well-organized presentations and facilitate sessions to review requirements and identify gaps; bring others to agreement around a set of ideas to achieve the goal or bring about beneficial resolution
- Deliver clear, complete and usable documentation, that is right sized for the circumstances
- Ensure BA activities and outputs align with standards set forth by the EDC Business Analysis Chapter /Community of Practice
Relationship & Change Management
- Work collaboratively with the Corporate Functions (HR, Finance & Procurement) teams, its vendor partners, and internal stakeholders, towards a common goal
- Build, sustain, and leverage positive relationships with groups within and outside their areas of immediate responsibility as well as external contacts, anticipating, assessing, and meeting their needs in a mutually beneficial manner, while managing expectations
- Anticipate, prepare, and respond effectively to change, creating an open, receptive work environment
- Support business subject matters experts through user acceptance testing (UAT) and operational readiness activities
What we are looking for:
- Undergraduate Degree in Commerce, Business, Computer Science, Engineering, or related field
- 7+ years of experience as a Business Analyst or similar position
- 2+ years of experience working within a digital journey or digitalization project(s)
- Solid knowledge of Agile Delivery Practices, and large program delivery roles and activities
- Technical implementation and project lifecycle experience; familiarity with the Systems Development Life Cycle (SDLC)
- Expert knowledge of ADO and/or JIRA, Confluence and/or other requirement management tools
- Excellent investigative and analytical skills; ability to translate broad, strategic intent into tactical plans and directions
- Excellent oral and written communication skills; ability to communicate with both business and technical audiences; strong listening skills
- Strong relationship management skills, including facilitating group sessions and displaying leadership within a project team
- Strong problem-solving skills
- Understanding of Cybersecurity principles and how they can be applied to the requirements gathering process
What will make you stand out:
- BA Certification such as IIBA Certified Business Analysis Professional™ (CBAP®) or IIBA Agile Analysis Certificate or willingness to obtain
- Experience with modern ERP’s and large transformation programs
- Experience working in Finance, HR and/or Procurement portfolios
- Master’s Certificate in Business Analysis
- Agile Certification such as PMI Disciplined Agile Scrum Master (DASM) or similar
- French/English Bilingual
- Experience in financial industry / insurance, products and services
- Experience in business intelligence, data, and reporting
- Bilingual in both official languages (English and French)
Eligibility:
- Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.
This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.
Apply today!
Want to learn more about EDC? Check our website here https://www.edc.ca
EDC's Commitment to Employment Equity
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.
Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team at accessibility@edc.ca*.*
How to apply
***Only candidates selected for an interview will be contacted.***Jan 12, 2026, 10:59:00 PMIf selected for an interview, please advise us if you require special accommodation.Candidates must meet the requisite government security screening requirements.
Senior Business Analyst (ERP)
Top Benefits
About the role
Posting Date: Dec 22, 2025, 1:51:02 PM
Primary Location: Ontario-Ottawa
Job Type: Permanent
Schedule: Full-time
Application deadline: January 12 2026
Join the EDC Team!
At EDC, we support Canadian businesses to succeed globally. We provide the financial tools and expertise they need to explore new markets, reduce risks, all towards the goal of making Canada and the world better through trade. #LI-Hybrid
Position: Senior Business Analyst (ERP)
Employment Type: Contract (9 Months)
Compensation Details:
- Business Analyst 18: Salaries typically range from $94 664 to $126,219 annually, based on qualifications and experiences.
Location:
- Export Development Canada operates in a hybrid work environment, currently requiring employees to work in the office 2 days per week. (subject to change)
- This role can be performed from EDC’s headquarters in Ottawa.
About EDC:
At Export Development Canada (EDC), we empower Canadian businesses to succeed globally. As a financial Crown corporation, we offer innovative financial solutions and expert insights to help businesses explore new markets, mitigate risks, and achieve growth.
Why Join EDC?
- Comprehensive Benefits: EDC offers a competitive compensation & benefits package, work-life balance, & the opportunity to help make Canada and the world better through trade.
- Work-Life Balance: EDC offers a competitive compensation package & work-life balance. We have hybrid work options, 3 to 4 weeks paid vacation, a corporate closure period, summer early Friday’s & no meeting Fridays.
- Professional Development: Take advantage of our continuous learning opportunities, including training programs, workshops and language training.
- Inclusive Culture: Be part of a diverse and inclusive workplace that champions employment equity & values diversity of ideas, strengths, & backgrounds to succeed.
- Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs to keep you healthy and happy.
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Team Overview:
Corporate Functions Transformation – ERP Program
The Corporate Functions Transformation (CFT) program is a multi-year strategic initiative designed to modernize and unify core business processes across HR, Finance, Procurement, and IT. At its heart is the implementation of a new Enterprise Resource Planning (ERP) platform, replacing legacy systems and siloed processes with an integrated, efficient, and future-ready solution.
The Business Analyst will be a key participant in EDC’s transformation towards a modern ERP (Enterprise Resource Planning platform), engaging with business teams across EDC to help define the target state process, data and technology needs, supporting the initiative team with managing program risk, partnering with a variety of internal and external stakeholders enabling the corporate functions of EDC
The Senior Business Analyst works in a matrixed and collaborative environment with other team members and delivery partners, to connect business subject matter experts and technical communities in the development of solutions that support the program’s needs. The Senior Business Analyst elicits, analyzes, communicates, validates and translates business needs into artifacts to be consumed by delivery teams.
The Senior Business Analyst will hit the ground running to assess processes and data streams, identify use cases, and is proficient in the utilization of appropriate tools, models and techniques as part of delivering desired outcomes. The Senior Business Analyst proactively builds relationships with business subject matter experts, and collaborates on requirements artifacts with delivery partners, influencing format and ensuring best practices for communicating requirements among stakeholder groups.
The Senior Business Analyst is recognized as a leader within the program team and is an active contributor to the overall maturation of the team and its program delivery practices.
This position requires digital competencies, an ability to learn new solutions rapidly, the agility to respond to constant changes, strong IT knowledge, as well as excellent communications, and analytical skills. It also necessitates strong collaborative and relationship management skills given a high level of interaction.
What you will be doing:
- Understand business needs and capture them clearly and in an easily consumed format
- Deconstruct complex technical solutions and explain them to a non-technical audience in simple and clear terms
- Present complex or conflicting situations/issues to stakeholders; use persuasion, influence, negotiation and conflict resolution skills
- Identify changes, in business terms, because of changing technology or digital capabilities
- Solving problems by leveraging critical thinking concepts and data
- Contribute to the creation of strategy and planning with team leadership
- Understand and effortlessly articulate the Corporate Functions (HR, Finance, Procurement) Transformation Roadmap and ensure requirements conversations/outputs align to Roadmap
- Utilize broad knowledge of business processes, applications, products, business strategy and internal and external customer needs to contribute to the optimum business solution
- Recognize pro-actively where solutions impact related workstreams, applications, business processes, or data/information integrity
- Lead informative well-organized presentations and facilitate sessions to review requirements and identify gaps; bring others to agreement around a set of ideas to achieve the goal or bring about beneficial resolution
- Deliver clear, complete and usable documentation, that is right sized for the circumstances
- Ensure BA activities and outputs align with standards set forth by the EDC Business Analysis Chapter /Community of Practice
Relationship & Change Management
- Work collaboratively with the Corporate Functions (HR, Finance & Procurement) teams, its vendor partners, and internal stakeholders, towards a common goal
- Build, sustain, and leverage positive relationships with groups within and outside their areas of immediate responsibility as well as external contacts, anticipating, assessing, and meeting their needs in a mutually beneficial manner, while managing expectations
- Anticipate, prepare, and respond effectively to change, creating an open, receptive work environment
- Support business subject matters experts through user acceptance testing (UAT) and operational readiness activities
What we are looking for:
- Undergraduate Degree in Commerce, Business, Computer Science, Engineering, or related field
- 7+ years of experience as a Business Analyst or similar position
- 2+ years of experience working within a digital journey or digitalization project(s)
- Solid knowledge of Agile Delivery Practices, and large program delivery roles and activities
- Technical implementation and project lifecycle experience; familiarity with the Systems Development Life Cycle (SDLC)
- Expert knowledge of ADO and/or JIRA, Confluence and/or other requirement management tools
- Excellent investigative and analytical skills; ability to translate broad, strategic intent into tactical plans and directions
- Excellent oral and written communication skills; ability to communicate with both business and technical audiences; strong listening skills
- Strong relationship management skills, including facilitating group sessions and displaying leadership within a project team
- Strong problem-solving skills
- Understanding of Cybersecurity principles and how they can be applied to the requirements gathering process
What will make you stand out:
- BA Certification such as IIBA Certified Business Analysis Professional™ (CBAP®) or IIBA Agile Analysis Certificate or willingness to obtain
- Experience with modern ERP’s and large transformation programs
- Experience working in Finance, HR and/or Procurement portfolios
- Master’s Certificate in Business Analysis
- Agile Certification such as PMI Disciplined Agile Scrum Master (DASM) or similar
- French/English Bilingual
- Experience in financial industry / insurance, products and services
- Experience in business intelligence, data, and reporting
- Bilingual in both official languages (English and French)
Eligibility:
- Eligibility: EDC is committed to Fair Employment Practices and preference will be given to a candidate who is able to work legally in Canada at the time of application (Canadian Citizens or Permanent Residents). Candidates must meet the requisite government security screening requirements. The position is open to those who meet all of the essential requirements stated above and whose applications are received by the closing date.
This position is open to individuals who meet all the essential criteria outlined above and submit their applications by the closing date. Ready to make a difference? This is your chance to join a dynamic, growing team and leave your mark on our organization, development finance, and the world.
Apply today!
Want to learn more about EDC? Check our website here https://www.edc.ca
EDC's Commitment to Employment Equity
Export Development Canada (EDC) is dedicated to fostering employment equity and building a diverse workforce. We are committed to creating a safe and inclusive environment that respects people from all cultures, backgrounds, and abilities. At EDC, we nurture a culture of inclusion and belonging where everyone has equal opportunity to grow, develop, succeed, and be their truest selves.
We actively encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and members of the 2SLGBTQI+ community.
Your application must clearly demonstrate how you meet all the requirements. We thank all applicants' interest in a career at EDC; however, only those selected for an interview will be contacted. Please note that qualified candidates may be considered for similar roles at this level within EDC.
Should you require any accommodation during the recruitment and selection process, please contact the Recruitment team at accessibility@edc.ca*.*
How to apply
***Only candidates selected for an interview will be contacted.***Jan 12, 2026, 10:59:00 PMIf selected for an interview, please advise us if you require special accommodation.Candidates must meet the requisite government security screening requirements.