Who you are

• The ideal candidate is a seasoned event professional who thrives on logistics, is highly organized, communicates proactively, and can manage multiple events simultaneously without dropping the ball
• 6+ years of event management experience, ideally in B2B SaaS, fintech, or financial services
• Proven track record managing trade shows and multi-day conferences end-to-end, including budget ownership
• Strong vendor negotiation and contract management skills
• Exceptional organizational skills and attention to detail — you can manage multiple events at different stages simultaneously without losing track of anything
• Proactive communicator who surfaces issues early and keeps all stakeholders informed
• Comfortable working independently in a remote, fast-paced startup environment
• Ability to travel to events across North America as required (estimated 6–10 trips per year)
• Experience working with or within the credit union or community banking industry
• Familiarity with event registration platforms (e.g. Eventbrite, Cvent, or similar)
• Experience supporting annual client or user conferences in addition to trade shows

What the job involves

• We are looking for a Senior Event Manager to own the end-to-end planning and execution of Bankjoy's trade show presence and annual client conference. This is a contractor engagement of approximately 20 hours per week, with hours scaling up during peak event seasons (typically May–September)
• This role works closely with our Senior Product Marketing Manager, Demand Gen Lead and cross-functional teams including Sales, Customer Success, and Product to ensure every event is executed flawlessly and delivers measurable impact
• Trade Show & Conference Management
• Own end-to-end logistics for all trade shows and industry conferences Bankjoy attends throughout the year, including but not limited to credit union and community banking events across North America
• Manage booth design, shipping, setup, and teardown coordination
• Source and manage event vendors including AV, print, swag, and signage suppliers
• Coordinate internal staffing plans for each event — who is attending, travel logistics, booth schedules, and briefing materials
• Maintain an annual event calendar and proactively flag deadlines, registration cutoffs, and sponsorship opportunities
• Annual Client Conference (Elevate)
• Lead end-to-end planning and execution of Bankjoy's annual client conference each September, from venue selection through post-event wrap-up
• Manage venue contracts, catering, AV, registration, hotel room blocks, and on-site logistics.Coordinate with internal teams on agenda, speaker lineup, and attendee communications
• Own the event budget and track actuals against plan throughout the planning cycle
• Manage attendee registration and communications leading up to and following the event
• Budget & Vendor Management
• Own and maintain the events budget across all activities, providing regular updates to leadership
• Source, negotiate, and manage contracts with event vendors and venues
• Ensure all events are delivered on time and within budget
• Post-Event Reporting
• Provide post-event summaries including attendance, spend, key outcomes, and recommendations for future events
• Coordinate with Sales and Customer Success on post-event follow-up to ensure leads and client interactions are captured and actioned

Benefits

• A fast-paced and collaborative environment
• Stock options at a well-funded startup in high growth
• 100% medical, dental, and vision coverage for you. We cover families at 50%
• 401(k) plan with 4% match
• Performance-based bonuses
• Company-sponsored team meetups
• 4 weeks PTO and 5 health days
• Remote first company
• Career development
• Up to 8 weeks of parental leave
• Inclusive and open environment