Field Service Technician (GTA)

• Do you like working with your hands?
• Are you mechanically inclined?
• Do you want to learn a trade?

The Field Service Technician position offers an excellent opportunity for individuals seeking to launch a career in the mechanical field. As a Field Service Technician, you will be providing excellent customer service while you learn how to install and repair single and multi-functional office equipment and supporting software systems.

Key Responsibilities

• Install, configure, repair and maintain Single-function / Multi-functional and company products and systems at customer sites
• Performing equipment service on a required basis within specific time parameters
• Responding to customer calls in a prompt and efficient manner
• Completing preventative maintenance according to regular schedules
• Maintaining all Company tools and materials, including an accurate inventory of parts
• Communicating with the Supervisor regularly on all aspects of service
• Completing required service and equipment performance reports as required
• Comply with established operational standards

To Succeed, You Will Need:

• Mechanical aptitude
• Experience with network connectivity is an asset
• Knowledge of and demonstrated ability to apply computer technology to customer requirements for networked products and systems solutions
• Post-secondary technical/technologist course in electronics preferred
• Customer Service Aptitude
• Excellent time management and communication skills
• CompTIA A+ and Network+ Certification is an asset
• Ability to work efficiently with minimal supervision
• Possess a valid driver’s license and reliable transportation required
• Occasional travel outside your region will be required.

Why Join?

VIRTUAL WORK

• This position offers a Virtual work schedule. You will be 100% remote and not required to report to the office unless there is a specific business need (work schedules and office reporting requirements may change from time to time based on business needs)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

BENEFITS

• Comprehensive health coverage plan that includes medical, dental, and vision
• Life insurance, disability, and wellness programs
• Vacation, Paid Personal Time, and Sick Days
• Matching RRSP contribution & Profit Sharing Program
• Tuition Assistance Program for professional continuing education
• Discounts on Canon products, retailers, memberships, and more!

EMPLOYEE PERKS

• Employee referral program
• Inspire Program, an online peer-to-peer recognition for redeemable points on hundreds of products
• Community involvement

Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.

At Canon Canada, we've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit careers.canon.ca.