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Easton's Group of Hotels Inc. logo

House Person

Pointe-Claire, QC
Mid Level
part_time

Top Benefits

Employee social events
On-site parking
Career development opportunities

About the role

The Embassy Suites by Hilton Montreal Airport is a 162 All Suites, full-service hotel, owned and operated by Easton’s Groups of Hotels. A Montreal Airport Hotel with a Full-service Restaurant and Bar “Rendez-Vous de L’ouest” and two meeting rooms, within walking distance from Fairview Shopping Mall and many restaurants in the area. Ideal for long-term stays and large groups, as well as very corporate-oriented.

The Embassy Suites by Hilton Montreal Airport is looking for an energetic, hardworking, and results-driven Houseperson.

BENEFITS

Employee Social Events

On-site Parking

Career Development

Hotel Discounts at Hilton Properties

JOB OVERVIEW

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.

DUTIES AND RESPONSIBILITIES

  • Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.
  • Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry.
  • Maintain cleanliness and organization of floor closets and vending areas; remove trash throughout the hotel, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.
  • Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.
  • Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.
  • Report to supervisor needed repairs or unsafe conditions.
  • Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
  • Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May collect newspaper and other items for recycling.
  • May regularly assist with deep cleaning projects.
  • Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

  • Basic reading, writing, and math skills.
  • Some housekeeping experience
  • Friendly and hospitality-focused
  • Attention to detail
  • Ability to work under pressure in a fast-paced, stressful environment

About Easton's Group of Hotels Inc.

Hospitality
51-200

Spearheaded by vision and dynamic leadership, The Easton's Group has grown into a major force spanning hotels, event venues and residential developments across Ontario. Our six core values work together to ensure total satisfaction for every guest and business partner.

Development: We strive to build strong relationships, embrace new ideas and encourage skills training and professional growth.

Integrity: We strive to be ethical and earn the trust of everyone we do business with.

Excellence: We aim for the highest standards of personal and corporate achievement.

Service: We are committed to providing each guest with the highest of professionalism and consideration.

Teamwork: We believe in working collaboratively with others to achieve common goals.

Respect: We believe everyone deserves to be treated in a caring, considerate manner.