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Canadian Tire Corporation, Ltd. logo

Sales Team Supervisor

Ottawa, ON
Mid Level
full_time

Top Benefits

Staff discount
Employee development programs

About the role

Sales Team Supervisor – Canadian Tire Kanata (Store 457)
Ottawa, Ontario

Employment Type: Full-Time
Work Location: In-person

Step Into Leadership at Canadian Tire Kanata!

We are seeking an energetic and customer-focused Sales Team Supervisor to join our leadership group at Canadian Tire Kanata. Reporting to the Divisional Manager – Customer Experience & Sales, the Sales Team Supervisor plays a key role in guiding our sales associates, driving customer satisfaction, and ensuring a positive and productive sales floor environment.

This is an exciting opportunity for someone who thrives in a fast-paced retail setting, enjoys coaching others, and is passionate about delivering exceptional customer experiences.

Key Responsibilities:

  • Lead by example on the sales floor, demonstrating outstanding customer service
  • Supervise and support a team of sales associates to meet sales and service targets
  • Provide on-the-job coaching, feedback, and direction to associates
  • Assist the Divisional Manager with daily operations and sales initiatives
  • Support merchandising and promotional execution to maximize sales opportunities
  • Help manage customer escalations and ensure issues are resolved professionally
  • Monitor sales floor activity, ensuring associates are engaged and customers are assisted promptly
  • Contribute to scheduling, training, and performance feedback for the sales team
  • Maintain a safe, clean, and organized sales floor in line with company standards

What We’re Looking For:

  • Previous experience in retail supervision or leadership (1–2 years preferred)
  • Strong leadership and coaching abilities with a collaborative approach
  • Customer-first mindset with excellent interpersonal and problem-solving skills
  • Ability to thrive in a high-volume, fast-paced retail environment
  • Organized and detail-oriented, with strong time management skills
  • Strong communication skills (verbal and written)
  • Flexibility to work evenings, weekends, and holidays as required

Why Join Us?

  • Be part of a respected Canadian brand with a strong local presence
  • Opportunity to develop leadership skills and grow within the Canadian Tire Kanata team
  • Collaborative and supportive work environment
  • Staff discount and employee development programs

Take the next step in your retail career – apply today to join Canadian Tire Kanata as a Sales Team Supervisor!

About Canadian Tire Corporation, Ltd.

Retail
10,000+

Canadian Tire Corporation, Limited ("CTC") is one of Canada's most admired and trusted companies. With world-class owned brands and exciting market-leading merchandising strategies, we are continually innovating with purpose: to be there for Canadians from coast-to-coast.

We are a group of companies that includes a retail segment, a financial services division and CT REIT. Our retail business is led by Canadian Tire, which was founded in 1922 and provides Canadians with products for life in Canada across its Living, Playing, Fixing, Automotive and Seasonal & Gardening categories. Party City, PartSource and Gas+ are key parts of the Canadian Tire network. Our retail segment also includes Mark's, a leading source for casual and industrial wear, Pro Hockey Life, a hockey speciality store catering to elite athletes, and SportChek, Hockey Experts, Sports Experts, and Atmosphere, which offer the best active wear brands. Our 1,700 retail and gasoline outlets are supported and strengthened by our Financial Services division and the tens of thousands of people employed across the country by our Company, local Dealers, franchisees and petroleum retailers. In addition, CTC owns and operates Helly Hansen, a leading technical outdoor brand based in Oslo, Norway.

CTC is an integral part of the communities in which we operate and our legacy of community support, through national and local programs, is initiated and executed by our Corporation, Dealers, franchisees, store operators and employees. Since 2005, our Canadian Tire Jumpstart Charities has been helping kids overcome financial and accessibility barriers to sport and recreation in an effort to provide inclusive play for all kids of all abilities.

For more information, visit corp.canadiantire.ca.