Technical Quality Specialist – Genetics (Toronto, ON – On-Site)
Top Benefits
About the role
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Position Summary:
We’re looking for a knowledgeable and detail-oriented Genetics Technical Quality Specialist to provide laboratory leadership, discipline-specific technical expertise, and quality management support to Operations. This is an on-site role based in Toronto, ON, with an expectation to be onsite five days per week.
In this role, you’ll help ensure that laboratory processes, procedures, and systems remain current and compliant with evolving scientific advancements, technical developments, and regulatory requirements within your area of Medical Laboratory Science. You’ll play a key role in supporting quality initiatives, driving continuous improvement, and partnering with cross-functional teams to maintain high standards of patient care and operational excellence.
Vacancy status: This posting is for an existing position.
What You’ll Do:
- Provide troubleshooting, technical expertise, and quality systems support for laboratory methodologies, equipment, and supplies.
- Ensure policies, processes, procedures, and documentation remain current and aligned with applicable regulations, legislation, and best practices.
- Develop, implement, and support validation and evaluation protocols for new technologies, equipment, software, and procedures.
- Lead discipline-specific initiatives and contribute as a subject matter expert on cross-functional projects.
- Support quality assurance and quality improvement activities, including audits, performance indicators, and non-conformance investigations, with associated reporting and action planning.
- Review and interpret data from discipline-specific quality control and proficiency testing programs.
- Collaborate with internal teams and external stakeholders to support operational and quality objectives.
- Provide technical and quality support to cross-functional partners, including Medical/Scientific, Supply Chain, Business Development, and IT teams.
What You'll Bring:
- Minimum of 3 years of discipline-specific laboratory experience.
- College diploma in Genetics Medical Laboratory Technology or equivalent combination of education and experience.
- Current registration with the College of Medical Laboratory Technologists of Ontario (CMLTO).
- Strong technical expertise and understanding of quality systems within a laboratory environment.
- Solid knowledge of regulatory compliance requirements and the ability to assess associated business impacts.
- Experience supporting audits, non-conformance investigations, and corrective action processes.
- Strong risk assessment and problem-solving skills, with the ability to prioritize effectively.
- Excellent verbal communication and stakeholder engagement skills.
- Strong technical writing skills for documentation development and maintenance.
- Well-developed organizational, project management, and change management skills.
Why Join Us?
At LifeLabs, you’ll be part of a collaborative, forward-thinking team driven by purpose and innovation. We believe in flexibility, inclusion, and professional growth- creating an environment where your ideas matter and your contributions are recognized.
What We Offer:
Salary range: $74,941– $95,549 CAD annually (commensurate with experience).
#LI-SN1
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
- Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
Not the right fit? Search for Technical Quality Specialist jobs in Toronto, ON
About LifeLabs
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.
At LifeLabs, the passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.
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Technical Quality Specialist – Genetics (Toronto, ON – On-Site)
Top Benefits
About the role
For over 50 years, LifeLabs has been Canada’s leading provider of laboratory diagnostic information and digital health connectivity systems, enabling patients and healthcare practitioners to diagnose, treat, monitor and prevent disease. We are passionate about empowering healthier Canadians through accessible, accurate, and innovative diagnostic services.
We are committed innovators, operating Canada's first commercial genetics lab, and the country's largest online patient portal, with more than 8 million Canadians receiving their results online. More than 112 million laboratory tests come through LifeLabs’ laboratories annually, and our team of more than 6,000 passionate, caring, and diverse professionals works together as one to provide high quality testing and results that Canadians can trust.
We know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. At LifeLabs, you can make a meaningful impact on Canadians’ lives every day.
Our teams are at the heart of everything we do. We are proud to be recognized as one of Canada’s Best Employers, reflecting our deep commitment to our core values of caring, agility, teamwork, and a customer-centered approach. As part of this commitment, LifeLabs prioritizes the ongoing development of our diversity, equity, and inclusion (DEI) program to better serve the needs of our diverse workforce and the communities we serve. We continue to take steps to challenge ourselves to act with courage and integrity, and to create an environment where people can be their true selves.
These values are not just words on a page, they guide our actions and decisions every day and have come to define our team culture.
Position Summary:
We’re looking for a knowledgeable and detail-oriented Genetics Technical Quality Specialist to provide laboratory leadership, discipline-specific technical expertise, and quality management support to Operations. This is an on-site role based in Toronto, ON, with an expectation to be onsite five days per week.
In this role, you’ll help ensure that laboratory processes, procedures, and systems remain current and compliant with evolving scientific advancements, technical developments, and regulatory requirements within your area of Medical Laboratory Science. You’ll play a key role in supporting quality initiatives, driving continuous improvement, and partnering with cross-functional teams to maintain high standards of patient care and operational excellence.
Vacancy status: This posting is for an existing position.
What You’ll Do:
- Provide troubleshooting, technical expertise, and quality systems support for laboratory methodologies, equipment, and supplies.
- Ensure policies, processes, procedures, and documentation remain current and aligned with applicable regulations, legislation, and best practices.
- Develop, implement, and support validation and evaluation protocols for new technologies, equipment, software, and procedures.
- Lead discipline-specific initiatives and contribute as a subject matter expert on cross-functional projects.
- Support quality assurance and quality improvement activities, including audits, performance indicators, and non-conformance investigations, with associated reporting and action planning.
- Review and interpret data from discipline-specific quality control and proficiency testing programs.
- Collaborate with internal teams and external stakeholders to support operational and quality objectives.
- Provide technical and quality support to cross-functional partners, including Medical/Scientific, Supply Chain, Business Development, and IT teams.
What You'll Bring:
- Minimum of 3 years of discipline-specific laboratory experience.
- College diploma in Genetics Medical Laboratory Technology or equivalent combination of education and experience.
- Current registration with the College of Medical Laboratory Technologists of Ontario (CMLTO).
- Strong technical expertise and understanding of quality systems within a laboratory environment.
- Solid knowledge of regulatory compliance requirements and the ability to assess associated business impacts.
- Experience supporting audits, non-conformance investigations, and corrective action processes.
- Strong risk assessment and problem-solving skills, with the ability to prioritize effectively.
- Excellent verbal communication and stakeholder engagement skills.
- Strong technical writing skills for documentation development and maintenance.
- Well-developed organizational, project management, and change management skills.
Why Join Us?
At LifeLabs, you’ll be part of a collaborative, forward-thinking team driven by purpose and innovation. We believe in flexibility, inclusion, and professional growth- creating an environment where your ideas matter and your contributions are recognized.
What We Offer:
Salary range: $74,941– $95,549 CAD annually (commensurate with experience).
#LI-SN1
LifeLabs’ compensation programs are commensurate based on the role, skill, effort, responsibility and working conditions, irrespective of gender, race, ethnicity, beliefs, age or any other personal characteristics. Pay programs are communicated regularly in an accessible and transparent manner.
LifeLabs is also proud to offer resources, opportunities, as well as a collaborative and supportive environment that enables our team members to thrive.
In addition to a competitive compensation package, LifeLabs provides a comprehensive total rewards program, specific to the job position. Your package may include:
- Employee Group Benefits: Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
In accordance with LifeLabs’ Accessibility Policy, and the applicable Accessibility Acts within the provinces we operate in, accommodations are available by request for candidates taking part in all aspects of the recruitment and selection process. For a confidential inquiry or to request an accommodation, please contact your recruiter or email careers@lifelabs.com.
Vaccinations are highly encouraged at LifeLabs’. Vaccinations and/or immunization screening may be mandatory for selected employees if regulated by provincial or regional governments, or through employer-led vaccination policies in the facilities we service. Please ensure you ask if this position requires the successful candidate to be vaccinated or undergo immunization screening.
Ready to empower healthier Canadians? Apply today!
Not the right fit? Search for Technical Quality Specialist jobs in Toronto, ON
About LifeLabs
LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us.
At LifeLabs, the passion and commitment of over 6,000 diverse and innovative team members unites and motivates us to ensure our customers receive high quality tests and results that they can trust. Agile, customer-centred, caring and teamwork: we live these values every day in what we do to support our customers and healthcare providers, driving forward our vision of empowering a healthier you.