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Easton's Group of Hotels Inc. logo

Housekeeping Supervisor

Mississauga, ON
Mid Level
Full-Time

Top Benefits

Health and dental coverage for employees
Worldwide Marriott hotel discounts and perks
Discounts on 500+ brands for team members

About the role

About Easton’s Group of Hotels

Looking for a career change? Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 22 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, results driven and appreciate recognition, Easton’s is your career partner of choice.

At Easton’s, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive

RESIDENCE INN TORONTO MISSISSAUGA SOUTHWEST

HOTEL OVERVIEW

Welcome to the Residence Inn Toronto Mississauga Southwest, conveniently located at 2145 North Sheridan Way in Mississauga. Our extended-stay property is dedicated to providing exceptional experiences for guests who travel like they live. We feature spacious suites with full kitchens, complimentary hot buffet breakfast, indoor pool & fitness center, lobby bar and lounge, sports court, and free parking. Our pet-friendly hotel is designed with workspaces and complimentary Wi-Fi to help maximize every guest's stay. As a part of the esteemed Easton’s Group of Hotels and Marriott International, we uphold a commitment to excellence and hospitality. Join our team and be part of a dynamic and welcoming environment, where your contributions help create memorable experiences for our valued guests.

JOB OVERVIEW

We are seeking a dedicated Full-time Housekeeping Supervisor to lead and oversee our housekeeping team in maintaining the highest standards of cleanliness, presentation, and guest satisfaction throughout the property. Weekend and public holiday availability is required.

BENEFITS

  • World-wide Marriott hotel discounts and benefits
  • Health & Dental benefits
  • Discounts on more than 500+ brands for being Easton's team member
  • Employee appreciation celebrations
  • Employee Referral Incentive
  • Comprehensive training programs
  • Career development opportunities within Marriott International

DUTIES AND RESPONSIBILITIES

  • Supervise, coach, and support the daily activities of the housekeeping team to ensure efficient and effective operations.
  • Inspect guest rooms, corridors, public areas, and back-of-house spaces to ensure cleanliness and presentation meet brand and property standards.
  • Assign daily tasks, sections, and priorities to housekeeping attendants, ensuring equitable workload distribution.
  • Monitor inventory of housekeeping supplies, linens, and amenities; coordinate with management to place orders and maintain adequate stock levels.
  • Train new housekeeping team members on proper cleaning procedures, safety protocols, and brand standards.
  • Respond promptly to guest requests, complaints, and special accommodation needs; take appropriate service recovery actions to ensure total guest satisfaction.
  • Communicate effectively with the Front Desk and other departments regarding room status, maintenance issues, and VIP or special guest requirements.
  • Report and follow up on maintenance deficiencies and safety hazards identified during inspections.
  • Ensure compliance with all health, safety, and sanitation regulations as well as company and brand standards.
  • Promote a positive and collaborative team environment through ongoing communication, recognition, and motivation.
  • Perform other duties as assigned, including assisting with deep-cleaning projects, special requests, and coverage as needed.
  • In carrying out your duties you will follow all Company and Brand Standards.

Residence Inn Toronto Mississauga Southwest is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process. Should you require any accommodations during an interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.

Join our team at Residence Inn Toronto Mississauga Southwest and help create exceptional extended-stay experiences for our guests!

About Easton's Group of Hotels Inc.

Hospitality
51-200

Spearheaded by vision and dynamic leadership, The Easton's Group has grown into a major force spanning hotels, event venues and residential developments across Ontario. Our six core values work together to ensure total satisfaction for every guest and business partner.

Development: We strive to build strong relationships, embrace new ideas and encourage skills training and professional growth.

Integrity: We strive to be ethical and earn the trust of everyone we do business with.

Excellence: We aim for the highest standards of personal and corporate achievement.

Service: We are committed to providing each guest with the highest of professionalism and consideration.

Teamwork: We believe in working collaboratively with others to achieve common goals.

Respect: We believe everyone deserves to be treated in a caring, considerate manner.

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